I just can't say enough good things about The Centra out near the airport in Danville! They are…read morehands down the best Urgent care place I've ever been to. They were so busy today but managed to work me in first thing this morning, yes I had a long wait but all along the nurse kept checking on me, offering me a snack or water or anything I might need. They are always so nice and welcoming every step of the process there! This is about the third time I've been there and there's no doubt I'll continue going there when I need to! I wish every doctor's office could be just like that one!

The office staff are always friendly when i come in. Amber Howard the NP I use at the…read moreoffice is very nice as is her nurse. I never had an issue making an appointment or them getting back to any of my messages on My chart when I leave them. the are great with care and are good with any questions I might have . They are a good general practice family PCP office and have always been good with any thing I have asked them either on my my chart or in person. their care is great.

Evidently the office staff does not read Dr Pickards charts on patients when he is out of the…read moreoffice. Very dangerous for the patients who depend on his care.

Yesterday was the first time that I have escorted my mom to this office. She has been there several…read moretimes in the past and it was obvious the minute we walked into the door. The receptionist was so sweet to her and the facility was clean with seating meeting social distancing guidelines. My mom waited only a few minutes until she saw Ricky Emerson. He was so kind and patient with my mom who is 88 years young. I am very grateful that my mom is receiving such exceptional service and I highly recommend this facility.

My insurance carrier forced me to use this provider. The first time I called to schedule an…read moreappointment (on a Thursday at 10:15AM), the computer message said everyone was busy, please leave a message. I tried a different way to make an appointment. I went to their website to book an appointment on-line; www.advantage-hearing.com. Surprisingly, www.advantage-hearing.com took me to HearingLife.com. I double-checked to make sure I had entered the correct web address; I had. So I clicked on "book an appointment" on HearlingLife.com, entered my zip code (24055; a Virginia zip code). The web page response directed me to select an office in Temecula, California, saying it was the closest at only 7 miles. This did not seem accurate. So I chanced a look at a map of the united States. The office in Temecula is actually 2,455 miles from my home. A 2,455 mile drive to this 'nearest' office felt a bit far, so I rolled the dice and called them back. On this second phone call, as soon as my call rang through, I was disconnected. Nonplussed, I called a third time. The third call put me back into the "no one here has time to answer your call" loop, so I ventured forth and left a message asking for a return call. That's where we are at this moment. Waiting for a return call. I am having the oil changed in my car today, so I am ready for the cross-country road trip as soon as I know when they will see me. Hopefully not this afternoon. I don't think I can get there that fast.

Great doc just has good bed side manners he's super cool doc I highly recommend him he's always…read morekeep it straight with me