I have volunteered here several times doing different roles such as sorting and stickering books…read more The facility here is amazing, with an enormous warehouse and the other areas being a great place to socialize as well, surrounded by tons of books, coat area, and lots of Bernie's Book Bank branded items. The staff here is always super friendly and great at helping new volunteers with understanding their roles and how to perform their jobs. If going with a group from work, this is a great way to meet others and socialize, while doing your volunteer job.

I went there for a yelp event. it was calledneon night and it was a fundraiser. I have never been…read morehere prior to it nor was I familiar with it. It seems like a wonderful organization. You can donate books or money, and it helps children that don't have the means to buy books and you donate money or books, and it helps them. The CM of the North Shore suburbs Keisha and her assistant were kind enough to organize this.

Young at Heart is a wonderful little community where all the staff has always been wonderful to my…read morefamily. My daughter attended here for nearly 5 1/2 years and I would choose this play all over again. My daughter came a long way here, having started with a little speech delay they not only worked with her on that but accommodated her speech therapist coming to work with her. The way this place was run it wasn't just all play time all the time, the kids would get to fun projects that taught them new things from arts and crafts type stuff to science and other subjects. I really have to give a shout out to the new director and her teachers assistant. They haven't been here for that long but i can't imagine this place without them. I would absolutely recommend Young at Heart to anyone in the area looking for a day care you can't go wrong choosing this place.

My two kids attended Young at Heart from infancy to Kindergarten and we loved it! Both kids had the…read moresame teachers, some of whom have been teaching there for 10+ years. We especially loved the interaction with the "grandmas and grandpas" upstairs in the seniors facility as well as all of the fun holiday parties and family events. I highly recommend this day care, we still keep in touch with the friends we made, both staff and students alike.

We recently adopted our puppy from Reach. They are a wonderful, professional organization that…read morehelps match pets in need with pet parents in need. Our experience was positive and we love our new puppy. I would highly recommend them if you would like to adopt a pet. ADOPT, DON'T SHOP

Everything about this place screams come on in. From the people showing how much they love animals…read moreand want the best for them, to how compassionate they can be for you. Their love stretches! Everyone here has the biggest hearts. If you need a Doggo this is the place to go to. Patti thank you!

We adopted our cat from Fat Cat Rescue in April. From the get-go they were amazing. We worked with…read moreStephanie and she met us and was kind, up-front, friendly, and flexible with us. We explained what our household was and she helped us narrow down our selection to cats that would be good with kids and a high energy household. She knew all of the cats very well and it was heart warming to meet them. We accidentally met Gabriel in the indoor/outdoor cat area and on our way home to think about who to adopt we decided on him. We met them the next day and took him home. They gave us a super sweet goody-bag/care kit for him. They also gave us a month of flea and tick and a super sweet "Who Rescued Who?" plaque. We would recommend them to ANYONE! Even now, 8 months later, they still help us with questions and ask about Gabe. 20/10 would be my rating!

Other workers were pretty straightforward and more respectful than the actual owner she honestly…read morenever had to make any snarky comments about our life and what we do, I understand what we had to do but again no way you had to be that rude.

My daughter has been going here for the past 4 years and it has been an absolute pleasure to have…read morethem as our daycare. All of the staff is wonderful to work with and they are all super helpful. Our daughter has learned very much from the curriculum they teach. If you are a worried parent who is new to taking your child to a daycare, the biggest relief for me was that they do updates throughout the day with images and they have cameras in the classroom that allow you to watch them throughout the day. I highly recommend them for anyone who needs a daycare full time or part time.

My child caught hand foot and mouth disease here twice in 6 weeks. All they did was put a little…read morenot up in the window to inform people. No staff members informed anyone. They have a system that is capable of informing all the parents which they chose not to use. Apparently they are only required by law to put a note up the note was so small i never noticed it 7-8 times dropping my child off. the note had been up for more than a week. Their summer program just ended last week as well so I would be willing to bet there will be many more cases. Would give zero stars if I could.

This daycare has been amazing. Child development and care is the top priority. Im so glad we chose…read moreto go here, having this exclusivity and focus on my daughter has made me so happy! My daughter loves the staff, they communicate with us and keep us informed at all times. Highly recommended.

First Steps is a wonderful school. My son doesn't want to go home because they have so much fun…read more They have great summer activities and care greatly for the kids. I couldn't recommend this school more! Thank you all for what you do!

We love First Steps and have been there for 3 years. It is like a family. All the teachers know all…read morethe kids. They are very flexible and accommodating. We would recommend First Steps to anyone looking for childcare or before/after school care!

https://www.shawlocal.com/northwest-herald/2025/09/11/island-lake-daycare-settles-for-1m-in-wrongful…read moredeath-of-loving-toddler/ ^^this Copy the above and LOOK IT UP BEFORE ENROLLING HERE! It's awful what happened to my son, Calum.

Both of my kids have attended Lots of Tots since they were infants. Awesome place to take your…read morechild. The staff is great and the pre-school program that is included is wonderful. My daughter has thrived in school and is advanced for her age due to this. I would definitely recommend this place to anyone looking for childcare.