Best person on the island to call for quick fixes and larger jobs…read more I know if I call Don, he will be there. Thank you for all your help over the years. Great value for the cost.

From the start just explaining to Dan on the phone he already figured out my drainage problem. And…read morehe was right! He even fit me in after 5 oclock because the shower was backing up and it wouldn't drain. Dan, marlene and I really appreciate your help. I will highly recommend Dan to anyone. Plus hes a pretty cool guy and his price was super, and his equipment is high tech. Mahalo Dan for the very prompt and professional service. ​

As you can see from my prior review, my earlier experiences with SMART Plumbing have been happy,…read moreand they became my go-to plumber. This week they trashed all that goodwill, and I'm genuinely shocked. I called Thursday morning about a stopped-up kitchen drain. The very polite, British-sounding man who took my information (possibly an outside phone message service) said he would pass it along and asked me to text a photo of the problem, which I immediately did. Then... silence. Usually they're pretty fast about getting back to me, even if it's to say they won't be able to come out for a day or two. So on Friday morning I called again. The same polite gentleman again promised to relay the message, and to tell them this was my second call. Then... more silence. In desperation, that afternoon I went onto their website and used the chat feature. Here, someone did respond, telling me that they had no plumbers at present and were trying to hire someone, but for now "we're at a standstill." I apparently would never have known this without using the online chat. So far as I can tell, I would have been left dangling indefinitely. When I asked why they couldn't have their phone answerer tell people they are temporarily not booking jobs due to staffing issues, the person chatting -- definitely a live person, not a bot -- had no answer other than an apology and a "mahalo for your past business." Come on folks, this is ridiculous. It ALWAYS works better to tell people the truth. I may try them again sometime, but not for a while.

Strange business service. Wanted all my information but could not even just get a quote to replace…read moremy water heater. Seems to be banking on homeowners desperation vs. Proactive repairs and replacements. Very strange!

We have built over 40 custom homes on the Big Island. I also work as a real estate Broker and we…read moreonly use licensed professionals that do high quality work. I had a listing for a client down in Hilo and PandS was one of 3 plumbers I called. I won't name the others but the PandS crew gave me an honest bid and started the work right away. They did a great job and were professional and curteous. I also just hired them for another commercial job in Hilo. The had a great price and we accepted their quote out of 3. I would definitely recommend this company all the way around.

Very happy with P&S Plumbing. Very professional. Jermey clearly knew his stuff and was efficient…read moreand very nice. He fixed a pump issue that two other plumbers could not fix. I would hire them back in a heartbeat.

Amazing professional service the very BEST Honest supportive…read moreand efficient. You could not ask for more

Communication is inconsistent and they don't return calls/texts in a timely manner or at all! No…read morewritten estimate. They charged much more than the original verbal estimate and I called them back for the work that they did but was still dripping, not working, not the product I requested! They recommended more work above the service requested but they haven't even fixed the work they did. They took undue advantage of me and relying on ethical workmanship. Very disappointing and I recommend against!!!

Is your current plumber going into retirement like mine and scheduling appointments is getting…read moredifficult? Or, is reliability an issue with the one you had last? Maybe flexibility is what you're looking for, such as assistance outside of the normal 8am-5pm schedule along with the weekends? I have a great recommendation because I know how difficult it is to venture into a business for the first time. It's a gamble, right? Even if someone you trust recommends a certain person or company, there's still a sense of hesitation and worry. Let me introduce you to a personal find, a plumber that served me well even with a few small obstacles along the way. I waited almost a year after my date of service to draft + post this review, keeping quality and durability of the work done in-check. All Aloha Plumbing. ~ ~ ~ ~ ~ With a handful of recommendations and business options to choose from, it was difficult for me to select a plumbing company. So, I decided to read local online reviews and interact with representatives spontaneously in-public. I also made phone calls. I was curious to see which plumbing company genuinely wanted my business as a new customer. Not for financial gain but with a "customer-first" approach. All Aloha Plumbing is the one I chose. ~ ~ ~ ~ ~ All Aloha Plumbing offers services on the Big Island of Hawai'i, O'ahu, Maui and recently expanded to the Tempe/Phoenix area in Arizona. You'll find different phone numbers on each location's website/Yelp page along with the company vans. Don't let this startle you, this company is legit and trustworthy. Verified and licensed. I was connected to their corporate office in Makawao-Maui. Each individual I interacted with was extremely professional. A warm greeting and approach, comfortable tone of voice and carefully chosen words every time. ~ ~ ~ ~ ~ A licensed expert visited my residence for a consultation next, to inspect and diagnose estimated repairs. A simple clog quickly turned into a major plumbing job. During this moment, I carefully observed specific traits and responses of the technician to guarantee quality and transparency. His name was Steven. Steven explained everything clearly using terminology that I could understand. He offered multiple solutions and suggestions, empowering me to make the best choice for my residence and budget. I could tell he prioritized my trust over profit. It was genuine; his demeanor, authentic. Transparency. This was extended with quotes immediately as Steven searched and calculated on his tablet. He showed me photos of the broken parts and items he would recommend. An educational approach with nothing hidden, no pressure. ~ ~ ~ ~ ~ Obstacles, day of service at my residence. My appointment time, then the dates needed to be changed without prior notice, even after they were confirmed days ago. An unfortunate error from the company led to miscommunication between the corporate office in Maui, the technician and me. Steven tried to rectify the issue but ran into last minute changes to his schedule. This inconvenience honestly made me upset at first. Others in the household were moved elsewhere since running water would not be available. I also requested off from work to be at my residence with the technician. But, I realized that people make mistakes, and unexpected leaks and emergency calls happen for plumbers. The unforeseen happens sometimes. It did with my trusted contractor, electrician and former plumber in the past. So, with understanding and an open mind, I remained patient and flexible. This helped to keep communication clear, minimizing emotional distress for both parties moving forward. ~ ~ ~ ~ ~ The redemption was beyond my expectation and I was extremely impressed by how well Steven delivered. He was honest and took full responsibility for the company's mistake. He took ownership and promised to give me a full day to complete the plumbing project. Working diligently without meal breaks, I saw his determination to genuinely deliver from early morning till late evening. Empathetic, patient and respectful. He treated my residence like his own. With passion and extreme care. I was there with him the whole time and witnessed it firsthand. Warranty was also placed on the work completed. ~ ~ ~ ~ ~ If you choose All Aloha Plumbing on the Big Island of Hawai'i, request for Steven as your technician. Unlike other plumbing companies who have a team of technicians working for them, Steven seems to work solo as a company partner on this island. It's how he completed my plumbing project at the time of date. So, if you're looking for a plumber and plumbing company who's trustworthy, transparent, honest and delivers beautifully through obstacles, give All Aloha Plumbing a call. Here, it's about creating a connection, not just looking for a quick transaction. Building relationships with their customers, like Steven of All Aloha Plumbing did with me. With pride, care and tons of heart.

All Aloha Plumbing is absolutely the BEST! Highly recommend them Steve is very knowledgeable and…read morebrings the gift of "ALOHA" into your home. We love you Steve & thank you from the bottom of our hearts for the love you've shared with my mother & I!

Excellent service and work. Patrick came out for an estimate on same day requested and arrived the…read morenext day to complete the work. No price gouging! Straight forward. Paid a fair price for labor & materials for my catchment repair. Friendly, professional and great communication. Mahalo!!!

Great surprise. I tried many businesses in HI and the majority is non-responsive. Patrick came…read moreright on time and provided me with the estimate immediately. The level of professionalism is amazing, plus communication is just the next level. Rare gem on the island. Def recommend.

Same day service for broken water heater. Terrific quality job!! Squeezed me in at end of the day…read moreand stayed way past normal working hours. Mahalo to Dayton and his crew for a job well done!!

We received service from Dalton today and he was top notched. He was prompt, efficient and…read morereasonable. We would highly recommend this company to family and friends.

Lopaka is my first choice for electrical work. He always goes above and beyond the call. He fixed…read moreall of the electrical issues. He is a licensed electrician, very knowledgeable and dependable. I highly recommend him to my family and friends.

Lopaka was very responsive and repaired our recessed lighting, replaced a breaker and gave us his…read moreprofessional opinion on a few other electrical matters all within less than an hour. His rates are reasonable and he's a friendly, upstanding man. He will be our go-to electric guy from now on.