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    Pro Plumbing & Solar

    4.5 (20 reviews)
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    Updated over 3 months ago

    Services - Pro Plumbing & Solar

    Plumbing inspection

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    Before and after pic of on-demand pump installation
    George R.

    This braddah proves that real hero's don't wear capes in a crisis! Just my luck my water pump started acting up when the State of Hawaii finally did a lock down for Coronavirus. I called all the catchment providers in my area and none of them had time to come out for my issue. Also called another plumber who changed out my switch and couldn't pin point the problem. Called Island Catchment and one of the guys they referred me too was Pro Plumbing. I need to say the owner Ody was working one man show and he showed up at my house when everyone else couldn't. He quickly pin pointed the issue which was my pump falling out. Being that my pump was in my laundry room in my house it gets pretty loud. After talking to Ody on his recommendation on an on-demand pump (Grund Fos Scala 2) which has more pressure like county water and uses less power and room. I was very impressed quick, efficient and awesome work quality. I got awesome water pressure and I barely hear the pump running. You would spend nearly the same if you got pressure tank with loud pump so why not upgrade to on-demand? So much better! Pres Trump just signed Coronavirus stimulus package and he just bought me a new pump!! Great investment for house. I will be calling Ody for future projects. Highly recommended! Knowledgeable and professional with quality and experience.

    Excelente Job,on time and responsable,tank you very much

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    17 days ago

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    2 months ago

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    5 months ago

    Excellent service and great communication explaining what and should be done correctly.

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    8 months ago

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    2 years ago

    Pro Plumbing is a company that I rely on for integrity and work pride. Their charges are fair and they stand by their work.

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    6 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

    Amazing customer service and free estimates. Mahalo for helping us fix our plumbing problem quickly

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    4 years ago

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    6 years ago

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    8 years ago

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    Review Highlights - Pro Plumbing & Solar

    Ody walked me through all the steps and showed me exactly what he was going to do and how he was going to do it.

    Mentioned in 8 reviews

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    Steve’s Plumbing & A/C Service

    Steve’s Plumbing & A/C Service

    2.7
    (62 reviews)

    Someone warned me not to use Steve's Plumbing but didn't say why; however since they were the ONLY…read moreplumber willing to take my call, I felt I had no choice in the matter. Nathan showed up and he was nice and went out of his way to try and get the thing working. This was just to be an appt for an "estimate" but he still tried his best to get this water heater working. No go, it needed all new insides in spite of being brand new. Which were under warranty and shipped to me the following week. He told me the next visit should be around $185. and I was fine with that. The next day I got an email from Steve's stating that the "next visit would be $382. for whatever reason they came back for." This was upsetting as I didn't think I was covered for "labor" under the mfgrs warranty and would have to pay it out of pocket and it was a financial hardship. Almost 80 and existing only on a very meagre SS income. Emailed Steve's to ask why it was so high; no one responded. Then someone emailed after that to ask "how the service went?" and I asked the same question again, about why the estimate almost doubled in price? And again I got no response! When a business ghosts you it's not a good sign. There is clearly room for improvement in the area of communications. I was ready to look for a different plumber when by sheer luck I met someone who knew the manager of their Kona office. This person talked to the manager and explained my situation; the next thing I knew was that Nathan called out of the blue and offered to come back over immediately and install the new parts to get the heater working. He came right over, did the work and didn't mention a thing about money. I was thrilled and willing to pay the $185. he had originally quoted me but he said "no, not necessary" and left!! In the meantime I had found out that I did have labor coverage on the water heater's warranty. I emailed Steve's and reminded them about labor being covered and asked them to please get their money from AO Smith, the manufacturer. I hope they did since they deserve to be paid for their time and work. I was not looking for free work! I would definitely use them again and I would also request Nathan if possible. I must have called at least 4 or 5 other plumbers and only one responded saying he was booked up for the next 6 weeks. Such is life in Hawaii. If I hadn't have met this person who knew the manager this might have been a completely different story...

    Good service but their pricing is high compared to other plumbing services. They seem…read moreknowledgeable in providing good work.

    SMART Plumbing Hawaii

    SMART Plumbing Hawaii

    3.9
    (41 reviews)

    As you can see from my prior review, my earlier experiences with SMART Plumbing have been happy,…read moreand they became my go-to plumber. This week they trashed all that goodwill, and I'm genuinely shocked. I called Thursday morning about a stopped-up kitchen drain. The very polite, British-sounding man who took my information (possibly an outside phone message service) said he would pass it along and asked me to text a photo of the problem, which I immediately did. Then... silence. Usually they're pretty fast about getting back to me, even if it's to say they won't be able to come out for a day or two. So on Friday morning I called again. The same polite gentleman again promised to relay the message, and to tell them this was my second call. Then... more silence. In desperation, that afternoon I went onto their website and used the chat feature. Here, someone did respond, telling me that they had no plumbers at present and were trying to hire someone, but for now "we're at a standstill." I apparently would never have known this without using the online chat. So far as I can tell, I would have been left dangling indefinitely. When I asked why they couldn't have their phone answerer tell people they are temporarily not booking jobs due to staffing issues, the person chatting -- definitely a live person, not a bot -- had no answer other than an apology and a "mahalo for your past business." Come on folks, this is ridiculous. It ALWAYS works better to tell people the truth. I may try them again sometime, but not for a while.

    Strange business service. Wanted all my information but could not even just get a quote to replace…read moremy water heater. Seems to be banking on homeowners desperation vs. Proactive repairs and replacements. Very strange!

    Pro Plumbing & Solar - plumbing - Updated August 2026

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