Wow What super kind helpful ladies. I had broken my glasses and was lost. Went into the store. The owner and her assistant were there, friendly and efficient. The owner said she would make me 2 pairs, one for distance one to read. When I went to pick them up there were 3 pairs waiting for me. She had made me a third for the computer! Who does something like that these days and she was super reasonable! My "go to" from now on. read more

My husband and I have been in several times over the last few years for both new glasses, and for repairs. In all times, Chiana has been so friendly and professional and an expert in all things glasses. In addition, on times when she was doing a repair on glasses not even purchased at her location, she didn't want to charge me, which is so out of the norm. I of course still insisted on giving her something. We know friends that also agree that A to Z is the best and also have been going there for years. read more

Wonderful mother/daughter team who helped me with my eyeglass repair on the spot. Highly recommend!

I have had several occasions over the years to need eyeglass repair and even frame replacement. Chiana, the owner at A to Z, , is a gem, always friendly and ready to serve. Whether it's a simple adjustment, cleaning, or a part replaced, she knows how to care for it and do it well. If you are in need of eyeglass repair, check her out. You'll be glad you did. read more

Wonderful! excellent! Lovely people and great service. Highly skilled and prompt service with a smile.

I can't say too many good things about the service I received here. I took in my badly broken glasses where the frames had a failed weld. I was treated politely and told to come back in 1 day. 24 hours later, the repair had been completed, and my $800 pair of glasses were fixed! Everyone here was pleasant and professional and the cost of repair was very fair. read more

I was on vacation in Bend when my glasses fell out of my pocket while suiting up for skiing (I had my prescription sunglasses on), and someone promptly stepped on them with a skiboot. Luckily no glass broke, but the frames were so bent I couldn't put them on. I'm a mess without my glasses, so I looked up glasses repair in Bend. The closest place to me said free adjustments so I went there, but the were still under "Covid restrictions" and "appointment-only" service. Next on my list was A to Z. I showed up walked in and was immediately and warmly greeted and taken care of. They fixed my glasses so that they fit better (and were much cleaner!) than ever before. The employee (I wish I had got her name) was very friendly and clearly knew her business. There was no charge for her service. This place is excellent and highly recommended! read more

I have only great things to say about A to Z. Chiana is a pro. She goes the extra mile to fix, adjust and replace anything I bring to her. She is polite, fast and highly skilled. You wont be dissapointed. In fact, you'll be glad you went in. read more

It will take me longer to review this shop than it took them to fix my Oakley sunglasses. I've had a broken pair of Oakley sunglasses for 8 years. I kept them because 'someday' I would send them to Oakley for repair. I happened upon them this week and remembered the great little repair shop on Greenwood that I've taken my husband's glasses over years. I was a walk-in and within seconds, she had me out the door. I thought there would be hardware involved, but she was an experienced pro at knowing how to 'twist and snap' my earpiece back in place - no charge! I'm kicking myself for just buying a $250 pair of Maui's! If you have pairs of glasses in your drawer just waiting for TLC, gather them and humble yourself at their counter for the best and fastest service that will make you smile out the door. Thank you, Chiana! read more

My husband And I have been customers of A to Z Eyeglass Repair for about 10 years and so grateful for their expertise and service!!!! WE HIGHLY RECOMMEND THEM! Todd & Barbara Pade read more

Just started my vacation in Sunriver when my glasses broke! I found A to Z & called before hours & started to leave a message when someone picked up! They comforted me and explained that either they could repair them or perhaps fit the lenses into a new frame. When I arrived, they greeted me with enthusiasm to help. While repair wasn't possible, they said if I was patient enough they would search the whole store to see if there was a compatible frame that my lenses could be placed into.They worked tirelessly but amazingly quick!! We found a pair, even in the blue color I preferred. I was so grateful for their expertise and determination, as well as the price!!! Thank you A to Z!! You saved my vacation :). read more

Came in unannounced and was serviced immediately. Got a fitting adjustment and left with a perfect fit.

Very fast, professional and cheerful service. Totally satisfied and thus definitely recommend. Easy parking. Really nice having the ability to get frames repaired properly. read more

I have a rather expensive pair of glasses and just had new lenses put in a couple of months back then broke my frames! They had been discontinued, found a pair on eBay and the day they arrived I went to A to Z and in 5 minutes she had me out the door and extremely happy. I will most definitely go back and highly recommend them. read more

Phenomenal business! Chiana is professional and well versed in the eyeglass repair world. Took a few pair in for an adjustment and also had a pair that the arm broke off completely that I was hoping could be repaired. They took very little time to make the adjustments while I waited. I was asked to leave the broken pair for repair and they would have them ready for pick up later in the day within a two hour time frame. I was also given a quote for the cost of the repair before I left so that there were no surprises. In a little over an hour I received a call informing me that the glasses were fixed and the temples (arms) were replaced. When I returned the glasses were ready as promised and looked brand new! The cost was moderate and I was very pleased. The honesty and integrity with this business is stellar! And the smiles, humor and interaction with Ashely and Chiana made me feel at ease, comfortable and glad that I stopped in! I feel like I have two new friends now! read more

I am grateful I discovered this business! Blink Optical at BMC told me they couldn't do anything about an expensive pair of glasses I purchased there with frame that had nose pads that irritated my skin. Chiana at A to Z helped me find a very reasonably priced frame without nose pads that worked perfectly with the costly lenses. Super friendly, efficient and effective service! I also did not have to pay extra for a one year warranty on the new frames. Thank you Chiana! read more

The only place in town I would take my most treasured antique frames when they got mangled. She goes above and beyond to bring what I thought were unlikey to be wearable frames back to life!! She even replaced one of the sparkly jewels with one of her own. It is a rare pleasure to find someone as dedicated to their work. read more

One of the friendliest most efficient repair shops I have been to and the only one I will use from now on. Service is quick, cost is low and my repair was great. Love the current owners and enjoyed the repartee! Thanks! read more

I am visiting Bend from California and an arm fell off of my daily-wear eyeglasses. And it wasn't a matter of losing a screw, the entire hinge broke off. Fortunately, I had my prescription sunglasses so I was able to drive. I called ahead and the owner answered and told me to come on in. I brought my glasses in around noon. The owner (I am ashamed I didn't get her name, she was so awesome!) took a look and said I needed new temples. I had no idea what temples were and she told me it was the arms. Even though she had several jobs in front of me and was having problems with her machine, she was able to find replacement temples and repair my glasses before 4pm. When I got there to pick my glasses up, the shop was full. But it was okay because the staff is so easy going it made the customers (and me!) relaxed and happy to wait. They fitted me in my repaired glasses and even adjusted my sunglasses for me before I left. And the pricing was VERY reasonable. Needless to say, I was EXTREMELY satisfied with the service I received. The lovely owner did not even know what Yelp was, but I wanted to leave a great review for her anyway. If you are looking for eyeglass repair in Bend, this is definitely the place to go! read more

As noted previously I was very unhappy with the attitude I received in stead of customer service. I was told my insurance was taken care of and the owner mailed reimbursement request to ins. company. Well that did not happen, I finally called Providence and they had received nothing....Im not sure why there is such incompetence but definitely do not take a NEW prescription there. She only seems able to fix glasses and dose not have the sense to say no to things she is not able to do. Just talked to ins, they are taking care of it. What a disappointment. read more

So I broke my rather expensive eyeglasses at the frame and, after five or so phone calls to various other optical professionals in town and a call to Oakley, I am pleased to say I found this place right in Bend. First rate customer service all around and fair prices. If you want to know how to "make local happen" pay these folks a visit. They are THE ONLY full service eyeglass repair shop in town and they are great. read more

Chiana has been fixing my family's glasses for 18 years. From my grandparents to my own children. She is very knowledgeable and can help with any eyeglass repair and even does prescriptions. I've seen her do all kinds of magical fixes for friends and family and even other customers when we have come in to visit. When people tell me their dog has chewed on their glasses or they sat on them or some other random tragedy has happened I send them to A To Z and they leave happy! Customer service with a smile and will always go above and beyond. read more

My glasses had a screw loose in them. I took them in to A To Z, and they had it done in less than five minutes at a very reasonable price.

I would highly recommend Chiana at A to Z Eyeglass Repair. I have been to see her several times in the past year and each experience has been awesome! She really knows what excellent customer service is and takes the time to make you feel like you are her only customer. I just lost my glasses so I am on my way to see her yet again. Chiana is very friendly and is a professional. You will be very impressed! read more

I went in because I had accidentally broke my friends glasses. The lady who I assume was the owner was fairly rude to me the entire time. First she was rude about where I broke the glasses, then rude about what type of glasses they were and then as I'm walking out she tells me that no one can fix those glasses. Overall very unpleasant experience plus I got the glasses fixed for half the price of her cheapest frame. read more

A to Z Eye Glass Repair saved the day! While on a ski vacation, my husband's glasses broke at the bridge. Chiana was able to repair the glasses replaced the nose pads, and re-fitted the glasses in less than a hour. Thank you. read more