Great service and quick response, very helpful and took good care of my vehicle to the location I…read morerequested. Highly recommend!

This company operates in an extremely unprofessional and deceptive manner. After loading my vehicle…read moreonto their flatbed, I was informed--only then--that there would be an additional $65 charge simply because a flatbed was used. This fee was never disclosed upfront. We were discouraged from contacting our insurance provider (AAA) to verify the charge, and due to a time-sensitive dealership appointment, we felt pressured to pay the fee out of necessity. For context, the tow distance was only 5.5 miles and took approximately six minutes. Subsequently, our insurance company issued payment for the $65 "additional charge," despite the error originating entirely with the towing company. However, the company has failed to refund the money we initially sent via Zelle. Since then, they have stopped responding to calls and messages altogether. This behavior is unacceptable and strongly indicative of a scam. I will be filing a formal complaint with the Better Business Bureau. I have also documented the truck's license plate number and TDL number as evidence.

Today I called to have my truck towed, affordability was one of my main concerns along sides,…read moretrust. I made my zelle deposit and soon enough he came through. We had conversation and shortly after I knew I was in good hands. He also sent me pictures of the person my keys were handed to and the area. %100 recommend his prices are really affordable.

I think everyone's already covered it! So, ditto…read more But here it goes: very nice guy, got to my location for the tow quickly, got my car up in minutes, and was reasonably priced. I hadn't had luck with tows in a long time. Now he's programmed into my phone

Awesome service the guy was very professional and did everything quick and efficient. Called like 5…read moredifferent places around 2-3AM and they were all charging me about $150-200 more than what I paid with these guys and their reap time was really fast the tow truck got to my location in about 15 minutes, highly recommend!

Excellent service…read more Very polite and professional team that knew what they were doing. Fast response. Very helpful. Would definitely use again.

I contacted this towing company to arrange a tow from the Galveston ferry area to Houston. A…read moredeposit of $100 was sent upfront after being given a total price and an expected timeframe for pickup. After the deposit was sent, communication became inconsistent and the ETA changed multiple times. At one point, messages were ignored for a significant amount of time, despite repeated attempts to get updates. I was later told the driver was dealing with traffic and ferry delays, which had not been clearly explained from the beginning. The biggest issue was not the delay itself, but the poor communication and lack of professionalism throughout the process. The people waiting were stranded for over two hours while I repeatedly had to ask for updates and realistic arrival times. When I expressed concern and explained that I needed honest communication in order to decide whether to continue waiting or contact another towing company, the responses became dismissive and unprofessional, including being told to "chill," which I found completely inappropriate considering the stressful situation. Customers should not have to chase updates after sending a deposit, especially during an urgent roadside situation. I understand delays can happen, but communication and professionalism matter. Based on my experience, I would not recommend this company and would advise others to be cautious before trusting them with their time, money, and safety.

I had an amazing experience with Roadlink Towing! From the moment I called, their team was…read moreprofessional, friendly, and incredibly responsive. They arrived faster than expected, and the driver was courteous and knowledgeable, handling my car with great care. The pricing was fair, with no hidden fees, and they made a stressful situation so much easier. I would highly recommend Roadlink Towing to anyone in need of fast, reliable service. This company truly goes above and beyond! Thank you, Roadlink Towing!

I put in an inquiry via Yelp and they responded very quickly. They were extremely helpful and gave…read moreme an exact quote if costs with no hidden fees. I requested they show up on a Tuesday at 9:30, they were early and very communicative. They towed a classic car for me with three flat tires and one wheel that is frozen in place. They did a great job loading and unloading and even cleared up broken glass and rust that was coming from the car. I can't recommend them enough.

Needed a tow immediately, and they answered quick. The driver Rauf was very professional and…read morehelpful.

Locked my keys in my trunk and Rauf was the first to tell me a good LOW price and he said he'd show…read moreup in 10 mins. This man showed up in legit 10, popped my car door in 5 mins. Just my luck, I locked my keys in my trunk, thinking if I could unlock my front door I'd push the button to unlock my trunk. NOT the case, Rauf still stayed to help me and even called a dealership for me while I spazzed out for a min but luckily he was able to unlatch the back seat from the front and I was able to crawl and grab my keys. BEST SERVICE, FAST and good price, Rauf at Star Towing is who you call. Thank you

I was in desperate need of a tow for my car the other week. I found certified towing on here, they…read morepicked up right away and gave me an upfront quote. My car needed a flatbed truck which they were able to coordinate quickly and within the hour Henry already had my car loaded up. He was great at communicating with me regarding the expected time frame and since I was at work and couldn't ride along he also let me know when he had dropped off my car. I will definitely keep their contact on hand in the future and highly recommend them.

We had a breakdown on the road this morning, and it was too early to get my local shop to dispatch…read morea tow truck, and my old driver is no longer in the area. I called Certified Towing since they had 5stars on Yelp, and Tom took care of us. He was able to dispatch a truck for us. It was rush hour, so from call to hookup, it took right at an hour to pick up the car, which is quite reasonable based on the breakdown location. It took me 15 minutes just to get there from down the street. David was our driver and he had a nice personality. Very friendly, professional and social. He also took care when hooking up the car, while I was busy blabbering. We didn't need a ride, but he double checked to make sure. If my wife had been alone, I'm sure she would have felt safe. After David left to take the car to our local shop, Tom conveniently took care of payment over text/digital services, and offered several payment methods. Looks like I have a service on speed dial again!

Manuel communicated promptly and was very personable . The price was also reasonable (for 2.5…read moremiles) . If I'm ever in the area again and need assistance I will definitely call Houston Southwest towing again.

I used these guys today and everything went well. I thought the price was very reasonable and…read morethat's primarily what I was looking for.