Do not rent from. Worst property management company I have dealt with in 15 years of renting…read moreproperties. We moved in and both toilets were filled to the top with feces and toilet paper. Yard was in terrible condition with weeds growing through the deck.

People of color, BE WARNED. They have different credit requirements for people of color versus the…read moremajority. And, how a rental office staffer spoke to a Latino family inquiring about the application process made me feel very angry inside. They spoke in a very condescending manner to that family, as if the family was stupid or unable to hear. Apparently, if you are not military or making big $, a minimum 700 credit score and 5 year spotless rental history in another state is NOT good enough for a person of color to rent from them. Funny, I had no issues with this type of discrimination in NC. I knew I had jumped out of the frying pan and into the fire by trying to live in this dreaded, oppressed place. Agnes (property manager) is a snobby, racist wench, simply put. I believe because she holds people's livelihoods in her hands (in her eyes), she has an ego big enough to fill the entire Berkshire Hathway/John Brabham office building. Please dodge this bullet if you can! This is a completely honest and clear review because I do not want others hurt or used by these people. In the past, about 10 years ago, I applied and was given a raised eyebrow by Agnes because my credit was perfect (as if it is a rarity for people of color to have excellent credit). Please see the Yellow Pages reviews on this company. Hawkins & Kolb (Century 21) in Sumter has some discriminatory practices too. Think I will take my $ to Columbia and get the hell out of Dodge. No way I will ever refer anyone to them, or deal with any more racists who make a living off red-lining in Sumter County. Plus, most, or all of their rentals require a full 2-YEAR contract. This is because they know that people are reluctant to continue dealing with them once you've had a taste of that horrible customer service and sub-par property management, (but they try to preface it and say it is due to the tenant being able to "lock in" a steady rental rate with no hikes for at least 2 years). Simply not so; the mandatory 2-year contract is a basic part of their repertoire of shady practices. Rental prices have not changed in Sumter much in the last 10 years, so a hike in market rate rent in 1 single year is unlikely...I know because I left the state in 5/2008 for 6.5 years, and moved back 12/2014 after having been here in Sumter originally since 1992. When I applied with Agnes in 2005, some of the same properties were the SAME price then (particularly the ones off N. Guignard and in the old historic Sumter areas off Calhoun and Haynesworth Streets (that area)) as they are today, 2/12/2015!! Take your money and family (if you have one) somewhere else, if possible. You will likely be so much happier! They even have issues realizing whether a tenant paid a pet deposit or not! Many properties say "no pets," but man, if you show them a little $, they will change their minds oh so quickly!

Michelle has been my realtor twice and because of that has become a dear friend over the last 5…read moreyears. She picks up the phone, she will make sure you get what you're looking for. She communicates and gets paperwork done faster than you can shake a stick. Unfortunately the military moved us away from each other otherwise she would still be my agent today. But I still keep in touch for questions and to say hi. I would highly recommend her for any of your realtor needs. Especially if you are the anxious type like myself. She will smooth everything right on out for ya! The adorable accent doesn't hurt either.

I've been in this business for 20 years and absolutely love this company. Great agents!…read moreProfessional and knowledgeable. The owner is right in the office for any questions that need to be asked. Best part is the family atmosphere. We truly love and respect each other. This group works hard for their clients and for each other. I'm so proud to be affiliated with this group!

WARNING: Do Not Rent from Midlands Management…read more If I could give zero stars, I would. I rented from Midlands Management for a short while, to be closer to work. Despite being on time with payments, having efficient communication with them and keeping my place EXTREMELY CLEAN and organized, Midlands Management has failed time and time again to provide even the most basic level of safety and concern for their tenants. Despite alerting them multiple times about suspicious activity happening right in my backyard, they did absolutely nothing. Their negligence is unacceptable. Let me be clear: Church St, Apartment 4 is cursed. There have been two deaths, a break-in, car vandalism, and who knows what else--yet Midlands Management refuses to take action. They don't care about tenant safety. They don't care about the trauma or fear we live with. They only care about protecting their bottom line, even if that means putting lives at risk. It's almost eerie how problems consistently revolve around Apartment 4, and yet management acts like everything is fine. Well, it's not. Far from it. Don't be their next victim. Don't walk--RUN from this place and this company. You deserve better.

Our water got turned off even though we were under the impression that our water cam from the well…read moreon the property, not the city. It even states in our signed lease agreement that we have a well on our property which provides the water supply to the hoise.After speaking to the city, who stated they have been providing service to this property since 2010 Midland Management lied to me over the course of several phone calls. They first said they weren't aware the city was providing water service and neither was the property order( which is false because the city told me the owner would have had to pay several hundreds of dollars to get water service switched from the well to the city), then they told me that since the city was providing water service then it would have to stay that way and there was no way of getting that changed( false again. Per the city, the owner would have to take it up with the city to get the water switched back again), and finally rested on saying the owner was NOT going to pay to get the water switched back to well and that we were stuck with all the fees and bills that came with getting water service to the property and continuing to have service going forward. They did not care that I was 6 months pregnant with 2 dogs and the amount of stress this was causing me! Their words to me was "oh well sorry but there's nothing we can do." The blatant lies, the run around and the rudeness and inconsiderate behavior displayed by this company is staggering! I have never been treated so poorly in my life. Needless to say I WILL be seeking legal help and I WILL NOT be renewing my lease in 10.5 months!

I've never left a review on here for anything, but my experience was horrible to the point where I…read morewanted to warn everyone else who is looking for a house in Sumter. My husband and I can't stand Hawkins and Kolb. They are HORRIBLE at getting back with you about problems while renting a home. As long as they can get your money, any problem doesn't seem like a problem to them. While my husband deployed, the owner of our house stopped paying their mortgage and I bugged century 21 over and over for an update about what the deal was-considering i had 2 lawyers at my doorstep telling me the house was being foreclosed. I'm yet to find out whatever happend with that. Our tub was broken from day 1 of moving in. Huge crack down the entire tub that leaked. They didn't fix it until apparently we moved out (2 years and some odd months later). They finally replaced our very old dishwasher a week before we moved out. Glad it took the burning of our utensils for them to do that. We got hardly nothing back on our security deposit. It seems as though they made up things that they supposivley used the money on, but probably used it to fix much needed repairs around the house. Everything we filed and needed fixed over the time there--they didn't fix until we left. Up until recently, the people we had to go through were pretty rude. Although they seem to own everything in Sumter, I would look elsewhere to find a house. We went to buy a foreclosed house at one point and were told by the other side of hawkins and kolb that they would never offer that house to anyone in sumter because one of the realtors would've jumped on it to buy. We had wonderful memories in our house, but can't stand century 21: hawkins and kolb.

From the owner: CENTURY 21 Hawkins & Kolb is a full service Real Estate company that handles residential and…read morecommercial properties, property management and developments. Please contact one of our agents who are highly trained to make the moving process as smooth as possible.Call us today...

This apartment is terrible place to live, they evict you after 17 days of being late and they take…read moremoney from you after you get rental assistance and collect this money and you have been kicked out already. They still report on your credit report and lie that you messed up the apartment or damaged the apartment when you haven't. The rental manager is very nasty person and has no customer service skills at all. They steal and do not provide any paperwork to back up what they are charging you for. This place is straight trash. Simple thief's. Run away from these apartment,

My husband and I have lived at this apartment for about the last 2 years. It has really gone down…read more We have neighbors all around us that make noise all hours of the night and management has taken no action despite my numerous complaints. The grounds are not maintained --- just drop by today and look at the property. Hallways are dirty with cigarette butts littering the steps, etc. Balconies are not maintained and residents are allowed to put trash, boxes, etc. on them. Appliances in the apartments, carpets, flooring, severely in need of repair. There has been a lot of turnover in the office as well since we've been here. I would advise to stay far away -- you won't regret it.

Mary is such a joy to work with. She is very dedicated and follows through with all the details…read more Her expertise and professionalism mixed with her kind and fun personality make her a great choice!

Mary is truly an awesome agent! Give her a call, you will be glad you did.read more

I just wanted to take a minute and send a HUGE thank you to Chris and The Family Real Estate Group…read moreas a whole. We had been working with a contractor/real estate agent for several months, who abandoned our project and was trying to bully us into making decisions that were not in our best interest. By the grace of God, we came across this agency while looking for an appraisal to see where we were. He immediately stepped up, realized we were in trouble and went to work with us. He patiently stood by us while we tried for months to terminate our contract with the original realtor and was an invaluable mentor through the entire process. With Chris's help, we were able to get referrals to TRUSTWORTHY contractors, get the work done, and he worked tirelessly to get the house shown, advise us on what needed to be done, fielded phone calls and emails, re-listed, aggressively marketed, and supervised the progress every day. We finally closed YESTERDAY, and would not have been able to do it without his help and the support of his team. We will forever be grateful for his unwavering support and service to us. Today, we have a happy ending, and my parents' future is secure thanks to Chris and The Family Real Estate Group. YOU WILL NOT FIND A BETTER GROUP of realtors in Charleston. Thank you again!

From the owner: The Family Real Estate Group strives to deliver an excellent real estate experience for home buyers…read moreand sellers while founding a company on lasting relationships.

I strongly recommend Melissa for any real estate transaction. She is very professional, responsive,…read morefriendly and goes above and beyond to assist her clients. She did an excellent job with the sale of my house and I would absolutely work with her again in the future.

Melissa is THE BEST Realtor I have ever had the pleasure of working with. She was very responsive…read moreto all of our texts, emails, and calls. She became a part of our family in the process. First, she's by far the most responsive, professional, and customer service oriented Realtor we've ever met. After growing frustated while "dealing" with one of the worst real estate agents in North Carolina, we decided to move our search to South Carolina. We found her after searching for South Carolina Realtors. I called her on June 7th at 2:08pm. She didn't answer but called back 20 minutes later. We told her that we were in Maryland and interested in home in Florence. She called back at 5:42pm on Zoom from inside the home we were looking at. She [virtually] walked us through the house, set us up in the Collaboration Center, and maintained communication with us on an almost daily basis. On Friday, June 11th, my boyfriend and I packed up our chocolate lab, 3 days worth of clothes and hit the road. We were going to explore the neighborhoods of some of our favorite homes on the Realtor app. On the way down, we got a notification about a home on the market for 12 minutes. We hearted it and plotted our route for Saturday morning. On Saturday, June 12th, we drove to two homes that were "meh". At our third spot (our dream home), we called Melissa and asked if she could arrange for us to see since we were in the area. She called us back and said "the listing Realtor needs 2 hours". We agreed but continued driving around Florence. You know, to get to know our new hometown. We saw the whole home! All of it! We were there for over an hour, talking and learning about the home buying process. We finally made our to her office after leaving the home and decided to put in an offer. We showed up pre-approval letter in hand. Everything was fairly painless and easy... up to that point. She'd recommended home insurance agents who wasn't trying to mutilated our pockets. By June 22nd, we'd completed the inspection. Melissa suggested that we address all the things on the report with the buyers and let them choose what they wanted to fix. It made sense so we did it. By July 13th, Melissa had sent us all the addendums for signing (which we returned almost immediately), the sellers had agreed to make certain repairs, the appraisal was done, and we were ready for our July 16th closing... or so we thought. Our lender was absolutely HORRIBLE at getting us to closing. We didn't make the July 16th closing because we are "two unmarried vets" and the bank never processed a loan like that. Melissa was right there communicating with the lender, asking for status updates, and doing all she could from the "Realtor side". She communicated with the contractor doing the repairs on the home. She reached out to her termite people to ensure an accurate and clear CL-100 (termite) report was completed. We communicated every single day via email, text, and phone calls. Even if there was no update, she messaged us to see how we were doing. Mind you. Throughout the entire process she was doing her job as a Realtor, the listing agent's job (she was completely oblivious to the home selling process), and she was our referee in the lending ring. She called, texted, and emailed our lender for updates and asking for ways she could help. For almost 3 weeks, she offered solutions for problems that the lender had, she asked if there was anything she could do, and kept us informed every step of the way. I'm almost certain that these are not things in her duty description but she went above and beyond for us. Fast forward to August 5th. We were finally able to close while we were on vacation. Not without my amazing boyfriend's persistence and determination. Major props to Angel! Woo hoo! After closing, she was still contacting us about repairs that still needed to be completed, answering any questions that we had, and helping acclimated to "Flo-town". Melissa was a completely ethical professional. She kept her composure even after I dropped a few "f-bombs" over our lenders incompetence. She spoke factually. She never gave us false promises, even after the seller threatened to pull out of the deal. I've recommended her to two friends looking to purchase homes in South Carolina. I'd recommend her to the person standing in front of me at Marshalls. Shoot! I'd recommend her to another realtor. She is that calm spirit that keeps you grounded during the entire process. She came to the house after closing to bring us a number of housewarming gifts and to see how we were loving the South. We fell in love witb Florence because of her. I'm so happy to have her in my life. Thanks, Melissa!

Wilson and Kibler is highly responsive to both owners and tenants. After reading BBB reviews and…read morechecking with local businesses, we chose this company to work with our mother. They seem to have the best reach in the multi-state Mid Atlantic area to find niche tenants and make the best fit for property owners. Julian Wilson and Lee Bussell did a superb job marketing for us and finding high quality very long-term commercial tenants making the perfect match for them and for our mother (owner), even though her property is unique. They did this in less than 2 months. Lee Bussell, realtor at Wilson and Kibler, now manages her small commercial tract and warehouse in Lexington County. His long lasting professional relationships with contractors, local permit providers such as DHEC, and other important connections allow our family to live in Arizona worry-free. He oversaw a massive 400 foot deep water well drilling and installation at our site for us even though we never left Arizona. He kept us posted on every stage of the huge job and advised us throughout while addressing the tenants needs. We have a hassle-free arrangement and know that Mr Bussell handles lots of things behind the scenes. When something is major, such as a climate event effecting the property, he has the discernment to handle what he can and should handle on his own and still knows when it is necessary to involve our family. He never seems to overstep nor under perform. We could not be happier. Eleanor C.

From the owner: Wilson Kibler is a full-service commercial real estate company. It provides a range of commercial…read morereal estate services throughout the Midland region to the coastal areas of South Carolina. Some of the services provided by the firm are tenant and buyer representation, project leasing, acquisition/disposition of property management, development and consultation. In addition, Wilson Kibler maintains a portfolio of various types of properties, including office, retail and industrial sectors.