Although I have not leased an apartment from them, this is one of the only apartment complexes to…read moreget back with me after an inquiry. He answered all questions I had, and suggested another property vacancy. A good business person and very friendly!

they are ok for the most part and they keep the properties mostly clean. Located in grandview. Many…read moreapartments for rent.

Run fast from this business. They own or manage a rental property near us in Grandview. They must…read morenot screen tenants well and the total lack of care of this roach infested property drives property values down in the area. There are sheds behind the rental full of junk they have not emptied a bin of trash for a year they don't trim trees or pick up debris. Not ethical at all.

A1-property was not our first choice whatsoever, the property we have lived in was sold to them so…read morewe didn't have a choice but to deal with them. We ended our 2 years contract and gave them proper 60 days notice and had a move out inspection with the property manager. A month later we had received a bill explaining that we owed them, not only they took all of our deposit of $1,100 they even charged us over the top prices and some of them are part of normal wear and tear. We didn't expect to have all of our deposit back because we understood how the business goes but the way they have charged us on everything blows my mind! Especially when we left the house in clean good condition. Luckily, my husband and I took some pictures before we left the house, so therefore, we sent them a dispute letter and demanded an explanation on each of the charges. We waited for over 2 months and Of course no respond from them so we went ahead filed a small claims. 2 months later, they turned around and sued us for taking them to court and they wanted us to pay for their attorneys as well..... LOL. Jokes on them they didn't get what they wanted from us. The point is that don't try to charge extra to your previous tenants just to cover up all your make ready expenses, And also next time if someone take you guys to court again and have to go to trials like we did please tell the Property Manager Brittany to dress up appropriately, she showed up to court wearing flip flops with jeans and a sweater, very unprofessional, way to represent your company.

No question - 5 stars. For Ray, it's personal. He takes his clients' needs very seriously and at…read morethe same time he is down to earth and personable. I filled out an interest form on a Real Estate website about a home. Ray was the first person to call me. Normally I wouldn't take the first person that called me, especially since I don't' know him and didn't have a referral for him. But he had so much integrity in his interactions with me, I felt confidence that he was my guy. And when you work with someone who has integrity, anyone he works with usually has integrity and the process is seamless. AND, I was doing a purchase from out of state. He went above and beyond to support my move. Met with service people to handle items in the home - took the time to do a home tour with local friends and spent 2 days working on my deal with I came to town. I would recommend my closet people to him.

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

We've been working with Ryan Goyer for a couple of years now. Switching over all of our rental…read moreproperties to him was the best decision we've made. Timely communication and follow up has always been Ryan's strength. Ryan comes to the table ready to identify the issues and is prepared with good solutions. Now that we live out of State, we know we are in good hands with Ryan. Things that really stood out to me was his business practices. Royal Gate has excellent protocol starting with the screening process through to the Move In process. The thorough documentation and pictures taken at move in/move out is fantastic! This benefits both Landlord and Tenant. Honestly, Ryan is such a personable guy, he treats people with respect. Our tenants are happy. Did I mention Ryan has a construction background? He was able to give us valuable suggestions on repairs/renovations and ongoing maintenance. Ryan is also a licensed real estate agent. We used him on our latest sale and he handled it like a pro! I can go on and on but it really comes down to trying him out. We've been burned by Property Management companies before, I'm so glad we got off the last pirate ship and lived to tell about it LOL. It is a total 180 with Ryan! He gets the job done!

From the owner: Royal Gate Management is made of professional property managers dedicated to servicing owners and…read moretenants in the Kansas City Metro area. Royal Gate Management offers convenient, reliable services and professional representation to both our tenants and owners. We make use of the latest technology to provide seamless service to our tenants for maintenance requests and secure online rent payments. We use technology to keep our property owners connected with the financial performance of their properties.

I lived there almost 3 years, never a late payment ever. Always let them know when something…read morewasn't working and they responded quickly. An ongoing problem was my front door wasn't opening. I would have to use my back door. One day I noticed that every room in my duplex was buckling and caving in. The floor between my living room and dining room buckled so badly I tripped over it. I immediately took pictures and informed them. It took 4 months of people coming in and out to fix that. 2 weeks later, my front door didn't open again. I let that go. One night my sister was visiting me and the temperature was-10 degrees and my old, old, old furnace stopped working! It was around 10 pm when I finally called the emergency number provided to me. No response. Called again and left a message. Got a call from Teresa Penner telling me to never call again with a tone in my voice. I asked what tone? I don't have heat! I asked why do you have an emergency number when there is noone coming out, it goes straight to you? 4 days later the furnace was replaced because it wasn't working! From that moment on I was treated poorly. I wanted to move out and informed them. I was told to break the lease I had to pay $500 for "release fees "and pay the next month rent, which I did. I paid February's rent, which had been raised through the years to $1115 , and turned in the keys February 14. I paid the $500 "release fee". I asked to be kept up to date. I wasn't. Finally got a response that there were major repairs that had to be done. Again asked, what repairs...no response. What major repairs? Lifting the house, putting braces under the house, digging 30 feet deep to do that are major repairs that I went through for 4 months. What major repairs are left? Again, nothing. I left that house so clean. They informed me they would be there February 17 at 8:30am to do the final walk through. I couldn't make it due to job and very short notice. Heard nothing about what happened, although I kept asking. They finally rented it March 17th, 1 month and 4 days later. I now owed for March rent. I asked why it took so long to rent. Again, no response. Waited to get some kind of return on my deposit. They waited just long enough to charge me for 17 days, which they took from my deposit. Received a letter from them with pictures trying to explain why I would not get a single dollar back from my deposit, but claiming I now owe them $45! I paid a full month rent, only there 14 days, paid $1050 deposit, received nothing from that, paid them $500 for "release fee", left the house clean and I get absolutely nothing back from my deposit and I owe them $45!!!. Please stay clear of this company because they only care about the owners. Renters are not important at all. So sad because owners are nothing without renters and that company is nothing without happy renters. Please stay clear of any property that is managed by Penner Property.

Teresa and her staff do a fantastic job! They are professional and maintain the highest integrity…read more I'm so happy I found them! After years of being taken advantage of by a different local PM company it was time to move on. We found Penner Property Management 4 years ago and have been extremely happy with their services. They take care of our property and look out for their clients. Thank you to Teresa and her team for excellent Property Management Services! We appreciate you!