They were right on time for my pick up. They got me to my destination on time and waited for me to…read morebe finished with my appointment. Very good.

Great job towing my Telsa. Mike was great and showed up sooner than expected…read more They took tare of my car after a flat tire on state route 11

This dude Scott mort, screwed me out of a deal. Bought a truck for 1500 and it had So many problem,…read morehe said he would help us with them as long as we bought parts and he never did help and blocked us after screwing us over. Do not go here, he will screw other people over too.

Bought an old ranger that needed a new muffler badly. They had me in and out in 15 minutes and were…read morevery professional. Friendly and laid back employees.

If you ever need to be towed give Schultz towing a call. I was on the phone for an hour with a…read morecompany that locates a towing company's in the area where you live with no luck. The operator said he would have to send my request higher up after he said he contacted seven different towing companies in the area of which I didn't even know we had that many. I asked if call Schultz and he said they weren't on his list. I finally received a phone call from someone about five ours later asked if I still needed a tow. I told them to forget it the place that I was going to have it towed was closed and call someone else. The next day I called Schultz Towing and they were at my residence twenty minutes later. This is a family run business that has been around for over fifty years and I was really happy that they came so quick instead having to guess when they might be here. I had it towed to Schultz Service Center.

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

Called and called only answered 1 time, only to say call back. Called another 4 times. Was…read morerecommended to you by a friend. Guess you don't our cash. Or the insurance money nice way to loose 5g.

My son had a minor crash wherein he slid in the rain and whacked a curb with his front tire. I had…read moreit towed to the local shop who also provided the towing service. After looking at the damage and determining what needed fixed, they quoted me a price that was much higher then I expected. I decided to get a few different quotes and Sicilian's was recommended to me by a co-worker/friend. I met with Steve (the owner) and I told him what I was quoted based upon the damage sustained. Rather than take my word for it ( the damage), he went to the shop where I had it towed and personally looked at the damage. Within about an hour, I received a quote from Steve that came in more than half the cost of what I was quoted by the tow company. I had the car towed up to his shop and he had the work done in about 4-days. When he called to say it was done, he told me that the actual cost was exactly what he quoted me down to the penny. Very pleased with my first experience and will continue to take my vehicles there especially since the two other mechanic shops I use to go to both retired and closed up shop.

AAA always sends Carpenter's and I've never had a bad experience. They're always friendly and…read morepolite and get the job done quickly and efficiently. I wouldn't hesitate to call them for anything.

Didn't read the other one star review BUT, I've dealt with the owner a couple times and he was very…read morepleasant to deal with and was fair on his charges. I've also dealt with one employee that came to my residence in the small service truck. He was totally professional, very polite and very efficient at his job. Personally from my experience I would recommend these guys all day long. Kudos.

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.