AMAZING!! We moved from out of state and late at night. We had a big U-Haul truck towing my car,…read moreand a truck towing a small U-Haul enclosed trailer. We were so worried and our hotel had no parking so we called Hooper Self Storage and he was just the most friendly, helpful person. It was definitely after hours and they were closed, but he still answered and was willing to meet us at the storage place to let us rent the last storage he had. When we got there, omg, the storage was HUGE and perfect size!!! We are so very thankful to him for being so helpful and accommodating. I definitely recommend this place. Awesome customer service and one can definitely tell he is a caring person and likes to help people.

Would have given 5 stars except for the parting response of the manager Anna. Overall, I was…read morepretty happy with this place. There was an incident with a payment which they misplaced about 8 months ago which was difficult to sort out with them, but still, it was ok until this month. I called in October to let them know I was vacating as there is a 2 week notice requirement. At the time they said, no problem, let us know when everything is out. My bank sent a check for November rent on 11/1. I called again in November to let them know I would be out that week, again, they responded with great, let us know when you are completely out. I vacated on the 11th and called on the 12th to let them know and find out how I get my pro-rated refund for the month. Their response...we won't give one. ??? Yeah, if you hadn't paid us on the second, we could have done it they said. I don't understand what difference that makes so I continued to press her that no one told me that in the recent communications, but she was firm, condescending, and rude. "I can't read your mind" was one comment. "We have 564 other customers who are just fine with this policy" It's an arbitrary policy, that allows them to collect double rent on partial months, which is ripping people off basically. I told her that would prevent me from using them again if this couldn't be resolved. Her response, "That's fine" with a silent "I don't care" attitude. So they don't care about return customers and I really won't be back and I'm going to tell all my friends not to use this company either.

We recently moved to Utah from California and were in need of a self storage facility. After some…read moreinvestigating, we decided to choose Ogden Self Storage. We first chose a storage unit that was too small for all of our things. They were more than helpful and accommodating in getting us the correct size unit. The grounds are well maintained and secure. They run monthly specials and are easy to get to from all parts of town.

You get what you pay for. After the cleaning I had to go along the carpets with my vacuum that had…read morebuilt up dust, mainly the headboard area. They don't move furniture.

Got our couch and two chairs cleaned. Super quick to respond and come out for the cleaning. Even…read morewith kids and pets they look great and smell nice.

I needed a storage unit and quick! Roger was incredibly helpful; especially when it came to helping…read moreme determine what size I needed. I absolutely felt like he had my best interest at heart and wasn't trying to upsell me into a larger unit that I didn't need. 13/10 - Would definitely recommend. He was professional, personable, courteous, and concise all at the same time. Something that is not often found. He has my utmost respect and appreciation. - Jenn

They stored our stuff when we moved from Austin to UT. It was seamless and easy. Sheri and Dave…read morewere a pleasure to work with. I highly recommend!

Store just about everything I own here. Covered, storage…read moreunit and uncovered are all used. I love the security features of this place and their service is exemplary. One of the things I particularly like is how high tech their access is and their units. The new east side is very nice and they have an RV dump station as you bring your rig in.

The manager Peter is very nice and keeps the area immaculately. It is easy to access my unit and I…read morefeel comfortable using it.

It's just a storage shed, right?…read more Well there are a few nice things about Wildcat setting it apart. First, the place is extremely safe. Great security system, great lighting, and on-premise management that lives on site. Second, the pricing is reasonable. If you find a better price they will match it and they are forever running specials to be competitive and keep the place full. My favorite thing is how accommodating they are. Need power? They find a unit close to an outlet. Need better access? They find a unit you can back a trailer to. Need a truck? They have a box truck they loan out for free to storage customers. It's more than just a shed.

I cannot imagine a storage facility being more secure, with…read morepeaceful pleasure every (solo) visit & (owner/client) interaction. Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request. The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE. Freely mentioned and granted "service" discount. Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier. 26ft truck was easily maneuverable via the spacious drive areas. Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals. One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist. Every aspect of business here is an absolute jewel. Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals. I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind.

Very impressed by Lon and the cleanliness and friendliness of the place. Very secureread more

I needed a place to store two vehicles for a month. I was able to pop right over to the Syracuse…read moreGateway storage and was set right up with the perfect storage unit size for my needs. I really appreciate that It is a month-to-month contract. No high-pressure sales!

The storage facility is in a nice location. Prices aren't too bad. There's plenty of space to drive…read moreyour larger vehicles. It's very secure and I even feel safe going after dark. It may be a little difficult at first trying to find the box to enter your code to exit.