really dont understand how they stay in business they rent and sell out equipment that DOESN'T WORK they install random parts in the units to "rig it" this is totally unacceptable when you need to have your fridge at a specific temperature for food safety reasons. some of their employees are rude af they try to sell you parts that are marked up way over the manufactures retail prices, even thou they no doubt buy them at highly discounted prices . read more

Best please to leave your food truck not only amazing people to work with not they give a hand anything you need

Called in to get general information. The guy that answered the phone was extremely rude! He seemed like he didn't want to be there or assist in anyway. Might as well not have answered the phone. I said thank you and he just hung... no acknowledgment of any kind. Not any ounce of kindness in his voice. If he's the business owner, he shouldn't be in business! Or hire better people. Upsetting.... There are way better, nicer and more kind people to work with in our city. I recommend not coming here! Spend your money elsewhere. read more

Huge inventory of kitchen supplies and equipment! The staff is super knowledgeable and helpful.

This place has 10 acres of stuff NEW and USED. Thats right 10. IT IS HUGE! They have everything you need to stock your home kitchen or restaurant. If you have one of those. The staff here used to be very knowledgeable but it seems like they have had some turnover recently and many of the new ones are still learning. Don't get me wrong their are a few "Old Pros" around if you have questions about anything. You could get lost in this place if you do not pay attention. They have everything you could think of and more in both new and used condition. Apparently many restaurants fail in their first year because you need lots of $$$$ to operate this kind of business. Especially in this extremely competitive food city like Vegas where there is nearly 20,000 places to eat. Go here to find a deal like any other great opportunist would. Avoid the "Stupid Tax" and buy second hand at deep discounts. read more

This place has it all! If you are willing to search through shelves full of repurposed goodies, you are certain to go home with that prized item that your bar or kitchen could not do without. And you will certainly be the only person who has one of those. They envy of all your house guests! When you have a couple of hours, come in and have fun. Ask for help and be sure to buy. Because you will regret it later if you don't. read more

AAA Commissary Kitchen - Nice snifters, great price. - Restaurant Supplies Near Me - Las Vegas, Nevada

If you're looking for a super unorganized store filled with rude employees who have no knowledge of the products they sell, then this is the place for you. Employees giving attitude for asking simple questions as to products and their location is pure disrespect and nonsense especially the older hispanic woman sitting behind the computer to "busy" to help anyone. read more

Awesome place! Huge selection of used and new restaurant equipment and supplies. Best customer service with well informed staff. The owners are great friendly folks. I recommend this place . read more

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AMAZING shop! Anything you need this place probably has it, right down to some unique one of a kind items. Worth a browse even if your not in the market for anything at the moment. Huge inventory both new and used with a service department to boot. Come support a locally owned buisness capable of furnishing your home, business's, casino, whatever! Been coming here for years and the staff is friendly, helpful and consistent. They always recognize me and help me right away. My only choice is AAA! read more

I am certainly not a chef, but I can definitely appreciate a place with endless supplies should I ever decide to venture into a culinary frenzy. I stopped here to pick up some very specific supplies for my fiance. If I didn't work relatively close, I probably would have avoided stopping by, however, a 15 minute drive was worth the travel. I walked in and admit that I was a bit overwhelmed. When I said endless supplies, I meant endless! This place has everything from huge restaurant grade machines to serving plate-ware to small utensils and baking supplies (my personal favorite). Due to my limited time I walked straight up to the front counter to seek assistance instead of sifting through the tons and tons and tons of supplies. The staff members were incredibly friendly as they walked me directly to what I needed. They didn't have the correct amount out on the floor so they quickly ran to their inventory bank to check to see if they had any more available for me. Although they weren't able to provide the exact size and quantity I was in need of, they had several alternative options that made everything work out perfectly. I was so thankful for the staff's help! I will warn you that there didn't appear to be any clear markings as to where you could find what in which area, thus I would encourage you to ask one of their awesome staff members to point you in the right direction. Also, be sure to check in...they offered a 10% off check-in offer when I was there! If I had a bit more time I would have liked to browse a bit more just for fun. ; ) read more

Long story but worth the read if you don't want to get ripped off and ignored. I rented equipment from this company from Juan. I was a vendor at foodie fest this year (first event ever). They were supposed to set up the equipment Thursday September 23 because we have to cook and keep other things cool. Well they didn't set up until September 24th. The fridge, flat grill and cool table/fridge didn't work. The temperature on the fridges read 30-41 f but when the health department came by they said the fridges were much warmer and we had to throw away food (I have pictures and statements from the health district). Juan informed us we'd get new equipment. He brought us two more fridges that would not cool below 50f so we had to go home and bring OUR OWN FREEZERS that I could turn up to 41f. The equipment took turns failing on us. We couldn't sell anything but drinks for the most part that first day. Juan came by with his workers and as he said he "rigged the flat grill" so it was no longer an electric grill but could be used as a gas grill only. Day 2 they had to bring us another new fridge closer to the end of the day. It still didn't work. I bought over 400lbs of ice to keep drinks cool and some food items (salsas, cilantro, veggies) that I couldn't fit into my freezer. Juan blamed it on the power. We had the event electrician come out and check the power multiple times. It was not the power. He then blamed it on the sun. My personal freezer kept its temperature the entire weekend and it was not under the tent or in the shade like the rental equipment was. We were supposed to get our gas checked and refilled once during the weekend. when we texted Juan about a refill he didn't respond so we called him and he didn't answer. The gas tanks could not be turned off or on without using a wrench. I called the owner Steve multiple times to get a refund or something and he keeps ignoring me or saying he needs to speak to Juan about it but never gets back to me. The owner of Foodiefest even tried to reach out to him multiple times and he can't be bothered. I lost an estimate around $5,400 on the first day alone. I was told by Juan multiple times that they were going to make things right and fix this but they didn't and now I have to take matters into my own hands and possibly take them to court. Please do not rent from these people they have no honor or respect they just want to make money don't care about who they screw over! read more

Sold me a BROKEN open sign today. The chain to turn it on was wrapped many times around tightly, which seemed odd, but I trusted the company because when they turned it on at the store and it worked. They made a big to-do about how there was no refunds on neon signs. Also they wouldn't write a receipt for me unless I paid tax on it. VERY SHADY. BUYER BEWARE. So I have a sign which cannot be turned off. I have to unplug it to turn it off. KARMA will catch up to these people. Also were not flexible on the price at all. read more

2 months ago I purchased a refurbished refrigerator from AAA per a recommendation from another industry professional. For whatever reason, I have been cursed when it comes to buying commercial refrigerators. Being my 4th attempt, I called AAA and spoke with Leo. At the time, Leo was super accommodating and assured me we'd find something for me. I went in that same afternoon, June 29th, and purchased a fridge. I was really happy with my experience, at first. I was told the refurb process would take 2-3 weeks due to lack of staffing. I completely understood and waited patiently for an update. Close to the 2 week mark, I called to get a status update. I was told it would be a few more days. No problem. I finally got the call that the fridge was ready on or just after the 3 week mark. Well, that it was mostly ready. It was a Friday afternoon and I was told that while they could deliver the fridge, it still needed a gasket for one of the doors but that it wasn't in yet. My option was to accept the fridge that day and they'd send someone out Monday to install the gasket, or to just wait until Monday for it to be totally ready. I decided to have the fridge delivered on Friday because I really needed the extra space for my orders that weekend. I understood that I'd have to deal with the lack of gasket and managed to tape up the one door temporarily (or so I thought). Leo came out I think that Sunday to install the gasket, so one day earlier than I expected. Great. What wasn't great is that the install wasn't exactly his area of expertise and therefore left me with trying to figure it out on my own. For the last 5-6 weeks I have been told "we'll send someone out Monday or Tuesday". "I'll send someone out tomorrow". Only one of those times did someone actually show up and once again, it was a waste of time. I pointed out exactly what the issue was with the door (it simply doesn't clear the frame and therefore, no matter if there is a gasket or not, the door isn't going to shut unless it is lifted about an inch). The man who last came out, maybe 3-4 weeks ago, claimed he understood what I was talking about, yet it was clear he hadn't a clue. He assured me he'd call the manufacturer the following day and follow up with me in the afternoon. No surprise, I did not receive a call. I once again called Leo to get an update, was told someone would come out, no one did, repeat, repeat, repeat. Fast forward to this last Saturday when I got a call from Chris who asked if he could come out that day. Being a one-woman show and being swamped with deliveries that day, it wasn't going to work. So, we agreed on 10am Monday instead. 10am came and went, Chris was a no-call, no-show. I finally got a call in the afternoon saying he'd be there after 4:30pm. I got a call around 3:30 that saying he couldn't come out because he "got in trouble for making his own schedule". Once again, we rescheduled for 7am the next day (now today) and again, this company disappointed me. I AGAIN rearranged my schedule today to accommodate Chris's arrival. Shame on me. I finally got a call at 9:45 asking if I was home. No, I wasn't, because he was supposed to be there almost 3 hours prior. When I mentioned this, Chris said "Yeah, I know. I wasn't feeling well today.". That sucks and I am sorry he wasn't feeling well, but if I was a no-call, no-show to a cake delivery, I'd be fired. You pick up the phone, you shoot a text, anything, to say you are (once again) unable to make it. I made another mistake with this company, trading them a commercial oven for a laughable $200 credit that I will now never use because this company is an absolute JOKE. So now I've lost out on 3 accounts - a shit fridge, an oven that worked but that I was unable to use at this time, and a $200 credit. In the beginning, Leo appeared empathic with my shitty luck trying to get a fridge. He assured me the owners were great people and that AAA would be my answer. None of this was true. I am so deeply disappointed in AAA and would never use nor recommend them to anyone. EDITED TO ADD: After I wrote this review, I got a call from one of the owners, Steve, the following day. They sent Chris out the following day to fix the issue. He did a great job. I wish it hadn't taken so long, but they did eventually make it right. read more

Do not patronize this business! A customer went in and heard a kitten crying. When the business was advised of the kitten, the owner said to let it die. How disgusting! Please do not do business with this heartless company. read more

Good luck doing business here. I have tried about a dozen times to buy used equipment from them. Wanted to by 35 used banquet tables today. The lady there was great at getting back to me but they the "boss" wanted to charge twice the price of what you can buy them new for. This seems to be the way they do business. Looking for people that are not smart enough to find out what prices really are and hoping to make a killing. They have a big selection but don't ever go there without knowing the true market price of the items you want. Sorry, but won't be trying again. They have wasted enough of our time over the years. read more

all I can say is do not buy anything at this place are very arrogant and rude people especially a stupid balt guy my partner buy a whole kitchen.And three months is no longer useful is a place not worth going. lo unico que les puedo decir es no comprar nada en este lugar son personas muy altaneras y groseras en especial un estupido pelon. Mi compañero compro toda una cocina y en 3 meses ya no sirve es un lugar que no vale la pena ir read more

Only reason why I don't give them 5stars is because I had to drive around looking for them since they didn't update their address then they are still in the middle of remodeling so it was really hard to find them or couldn't even tell if they were open or not so it was a bit confusing for me but, service n selection wise they were great and the price? I went in there after doing research so i had my budget and i think they saved me at least $400 on things I got that I would've paid a lot more at other places in town and Tony was awesome and very helpful ;) read more

I walked in planning on only buying one thing and walked out with multiple. This place had so many things its ridiculous. I bought an apron, a pizza cutter, micro blade, dough scrapper and a pastry brush for less than 20 bucks!! You can't beat that. All chefs and home cooks alike will fall on love with this place. read more

Very large used selection. Mostly Armageddon looking. Had a small new "showroom" with a few nice pieces. No one said "hi or hello" while there for a half hour browsing... read more

Partially my fault for not doing more research. But they got me good on a used eurodib 10qt mixer. Paid almost $1000. Its on webstaurant for $600 shipped. read more

Prices are decent - soe stuff a lil high some low. The nice part is their endless supply of used merchandise so I can get stuff on the cheap vs being forced to buy new at double the price. Good friendly people. Will come here again read more

Went in there at 407pm and they informed me they were closed even though everywhere online and even in the front of the store said 430pm.

I just open a new restaurant in Henderson. I bought almost all my equipment from this store and I am very confident to recommend this store to all Las Vegas restaurant owners for many reasons: * The verity of new and used equipment they carry. * The prices special for the used equipment. * They match even internet prices. * The attention you received from everyone, from the runner to the owner it was excellent. * I got the feeling from the Owner Mr. Larry which he went above and beyond to help with all my needs and flexibility to get my restaurant open and on time.. The best experience I received from this company is: * I called several time for my ice maker. Every time I called they send me a tecnation and finally they make it works like a brand new. * I bought brand new 10 Gallon mixer for some reason it was not approved by the health inspection. AAA helped me all the way to change it. as a matter of fact they enforce manufactory to replace it with 20 gallon unite.... Thank you a lot. I have a great experience with everything. I don't think about it two times to use them again. read more

Last time our company will be using AAA Bar Supply, We purchased a reach in freezer, the unit was suppose to be a refurbished unit. After getting it to the customer we realize they spray painted the inside and outside of the freezer, the seal was stuck to the door and had to be opened with force. It reeked of the spray paint. Then to top it off the compressor had missing bolts to secure the feet and it has a suction line kink. The customer was horrified and purchased a new freezer. I called and spoke with owner Larry Schwartz who was less then helpful. I asked even if we paid a restock fee or something similar could we refund? Larry told me under no circumstances would they do a refund, although they state on their website they are all about customer service and will take refunds if approved by them, but be careful because that's obviously not the case. As a local business our company does whatever it takes to make the customer happy, I can clearly see Mr. Schwartz does not have his customers interest at heart. ---USE CAUTION WHEN PURCHASING FROM THIS COMPANY--- read more

A friend went here and heard a kitten crying in the deli case, stuck in there with no way out. Owner told employees to let it die there...stay far, far away from here read more

AAA Commissary Kitchen - The owners of this place told employees to let a kitten die in the deli case...some good samaritans heard the kitten crying and saved it - Restaurant Supplies Near Me - Las Vegas, Nevada

My rating is completely off of customer service...just okay. I called before heading over to see if they had what I needed. Luckily I did this because the address given is not their address anymore. I specifically asked for a cocktail waitress tray of 8X11 and whoever answered the phone said they had it. Drove there and they did not have it. The reason this is not a 1-2 star rating is because he atleast starting looking online to see if there was a place that could help me. Point is, I could have done that and I called ahead and asked. I'm sure this is a great Bar & Restaurant Supply store and I am in no way bad mouthing them. read more

belinda the store manager helped us so much when we were buying supplies for our restaurant. if you need anything go talk to her. they have a lot of used equipment for really great prices. if youre also thinking about running a food truck they have parking places and use of a fridge and kitchen for prep on their premise. i dont know the exact details and price to use them but definitely talk to belinda. i could spend hours looking around in there. read more