My family and I have been with AAA for over 15 years and we will truly miss you. We always knew we could count on you for honest, quality vehicle maintenance. Ottawa has lost one of the great ones! Thank you Donny, Kevin, Cecil & staff for the many great years! - The Simpson Family read more

Ok so my Dodge Journey needed some work done on it-no surprize there-I digress-it had a cracked axle seal and I brought it to KavTech. KavTech took my vehicle the next morning and from start to finish I was nothing but impressed and happy. They gave first rate service, didn't treat me like a typical garage and try to upsell services I didn't need. They were courteous and pleasant. I will be back for every service I can and I will tell all of my friends to do the same. Thanks KavTech. read more

My car was immediately diagnosed with failing brakes on arrival, and repaired within 3 days. Repair needs and quote were communicated quickly and clearly. Don's team was professional and friendly throughout. I will most definitely return for future service needs. read more

I found this place by luck (when it was really needed!) when I had a flat tire that wouldnt inflate. They took me in right away (at the end of the day when they were finishing up) and fixed me up before I even had a chance to stress about the situation. They handled it with friendly service, explained to me what happened, and when I was ready to pay $100 just for getting out of the -27 weather, they only charged me next to pennies for putting on the spare. I was so impressed by the service I wanted to tip, and would recommend their fair, honest and speedy service to anyone looking for an alternative to a shady repair spot. I beleive it is a family owned buisiness and really felt as though it had that *family charm* read more

If I could give more than 5 stars I would. KAVTECH is the preverbal unicorn of auto repair shops. They fix what needs to be fixed quickly and reliably, and most importantly, honestly! No money grabbing and upselling here! When my older vehicle needed some major work, Don and his staff took me in to the bay and showed me the extent of it and let me decide where to go from there. I decided not to gamble on it, and instead saved my money and invested in a new vehicle. They didn't charge me a cent. Even though they could have made thousands off me - but that is simply not how they do business. Our whole family goes here and we trust the staff completely. Having to go to the repair shop isn't something anyone wants to have to do all that often, but at KAVTECH you can rest assured that you and your vehicle are in the best of hands. read more

Simply a dream come true when it comes to an auto mechanic. I have experienced this business both as an employee and as a customer and can honestly attest that these people are the epitome of honesty and superior workmanship. They will never deliberately upsell or overcharge, and they always work to find the most economical solution to a problem for the customer. They will take you to the work bay and clearly show / explain the problem and what can be done about it, being as transparent as possible. There is a good reason why I make the drive across town to see them for my automotive needs! read more

I have been going to AAA Kavtech for a few years now even though I am now living and working at the other end of the city. Not unlike the other review, I found the place by luck on a Friday late afternoon (about 10 minutes before closing time) when the business across the street wouldn't even hear what I needed. One of the hydraulic arm on my hatch had broken and was hitting my tail light and sticking out, so I could not drive the car home. I drove in their driveway and just asked for some tools so I could remove it. Of course, I got a lot more than a few tools. Don, the owner who was busy cleaning up before closing for the weekend, took the time to help me out, even looked at the other arm and showed me how it was rusted and potentially dangerous for the hatch to give again. He asked if I was planning to change the arms myself and proceeded to explain to me how to do it and what to be careful of. No money asked, and big smiles. That is why I am still driving to the other end of town for my car needs. The service and the staff are all great. read more