They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

I've been a loyal Allstate customer for over 35 years and had always enjoyed a positive…read morerelationship with my local agency--the Joseph Dunn Agency in East Lansing, Michigan. Sadly, my recent experience has completely shattered the trust I once had in both the agency and the company. After submitting a claim supported by a professional estimate of $7,200, Allstate approved only $1,300--without conducting a proper investigation or maintaining any meaningful communication. My contractor, who could have clarified the full extent of the damage, was initially ignored. Instead, I was forced to deal with a claims adjuster based in Texas--someone who never visited the property and made decisions from behind a desk, completely disconnected from the reality on the ground here in Michigan. Even more troubling, two separate employees at the Joseph Dunn Agency admitted that the claims office handling my case "never approves claims." If Allstate is aware of this pattern and continues to allow that office to process claims, it reflects a serious disregard for customer care. To add insult to injury, my once-responsive local agency stopped returning my calls. One employee said another would follow up and even indicated they might be able to help, but weeks passed with no response and that lead went cold too. This experience has been incredibly frustrating and disheartening. Allstate's slogan says you're "in good hands," but I've never felt more abandoned--especially by an agency I once trusted and respected. After decades of loyalty, I expected far better. I urge others to think twice before trusting Allstate with their coverage, or choosing the Joseph Dunn Agency. Eventually--after more than two months and repeated requests--Allstate finally sent someone to properly inspect the property using the right equipment. A third-party inspector (not employed by Allstate) used a drone to assess the damage to our 40+ foot barn and met with my contractor. Ironically, this inspector's estimate came in even higher than my contractor's original quote. Only then did Allstate finally pay the claim appropriately. The delay, however, left our barn exposed and in disrepair. We're now facing additional cleanup costs--like removing bird droppings--that aren't covered, on top of the long-overdue repairs. What should have been a straightforward claim turned into a drawn-out, stressful ordeal. I've since switched insurance providers, and it's been a huge relief. Knowing that now I'm truly in good hands if something catastrophic happens gives me real peace of mind.

The office staff is wonderful- friendly and professional; Joe Dunn/Allstate stink. Had a…read morehomeowner's claim denied that literally cost us THOUSANDS out of pocket. NO ADVOCACY on his part, just a shrug and "oh well". Be advised.

I've bought all kinds of insurance from this family owned company for over 20 years... They're the…read morebest!

From the owner: We have been selling all forms of Personal Insurance, Commercial Insurance, Life & Health Products,…read moreAnnuities and Bonds since 1929. As the 8th largest privately held insurance agency in the United States, we have relationships and leverage with hundreds of local, regional and national insurance companies.

We have been with State Farm now going on 2 years. We are very happy with this insurance and would…read morerecommend it. Chanse is great along with the others in the office. They are always so helpful.

From the owner: MI-17213449 Our office strives to get you the coverage you want, at the price and terms, and…read moreanything else you might want within the shortest amount of time possible. We make it our duty to help you understand your insurance needs by completing a personalized and comprehensive insurance review. Providing the premier Insurance experience in Lansing, MI is our absolute priority. We strive to be the first and foremost choice for you Auto, Home, Renters, and Life Insurance needs in Michigan.

Had a problem with communications with an agent. Brought it…read moreto the attention of owner. He solved the problem. Thank you

Michael Church Michigan Michael Church Michigan. Garbage…read moreagent. Couldn't even explain how i don't meet the requirements of insurance. Was going to move my insurance from Farmers Insurance and add 2 or 3 more vehicles. This guy is a waste of time. Save yourself the trouble and find a real agent that works with you.

For any type of commercial business this is the place to go. This company has the unique ability to…read morespecialize in areas such as Construction, Energy, Environmental, Hotel/restaurant, Developers, outdoorsman insurance and so much more. 10/10 recommend

More Foster has been providing insurance for my dog agility business for many many Years. I have…read morenever been unhappy with them they always serviced my account perfectly. When I call and need something from them I get an instant response I couldn't be happier.

The folks at the Winston Agency (Craig Winston) provide my Meemic Insurance. They are always great…read moreto work with! Fast responses, clear information, and very personable. Just a shout out to say THANKS to the crew there!

From the owner: We sell Car, Home, Boat, Umbrella and Life Insurance to Employees of Schools, Colleges and…read moreUniversities at a discount. We also offer insurance to Employees of Educational Hospitals like Sparrow and McLaren and to Members of MSU Federal Credit Union.

I've used several insurance providers in the past, but this agency is AWESOME!!! Not only do they…read moreprovide insurance at a great price, but they treat you like a real person! I highly recommend this company if you are in the market for a new insurance provider that cares about you as an individual!