I am extremely disappointed with the way this claim has been handled by the claim specialist, Jen…read moreSchlier. She was rude, unwilling to listen, and very difficult to communicate with throughout the process. Experiences like this can truly damage a company's reputation. A claims department should be staffed with professionals who know how to treat clients with respect, empathy, and professionalism -- especially during stressful situations involving claims. It is frustrating to pay monthly premiums expecting support when needed, only to feel dismissed when it is time for the company to step up. Based on my experience, I hope the company seriously evaluates the quality of customer service they are providing and the people representing them. I would strongly encourage others to do their research carefully before working with this company.

Run from Auto Owners Insurance! 90 days and nothing paid on my claim!! See letter sent and no…read moreaction. From anyone!! Kirstin, to your supervisor, your supervisors supervisor, etc. This letter serves as a formal and final demand regarding your company's mishandling of my claim, which has now been left unresolved for 80 days. Your prolonged inaction is entirely unacceptable and represents a blatant disregard for your obligations under Arizona law, as well as the most basic standards of professional conduct. Your failure to process, investigate, or reasonably communicate regarding this claim has crossed the line from simple delay into gross negligence, incompetence, and bad-faith claims handling. There is no justification for ignoring statutory time limits or for failing to provide timely updates, explanations, or decisions. Your conduct has created unnecessary hardship, stress, and financial exposure -- all of which could and should have been avoided. Let me be clear: You have missed statutory deadlines required for acknowledgment, investigation, and resolution. You have repeatedly failed to provide any meaningful communication or explanation. Your handling of this matter demonstrates a pattern of indifference and disregard for your legal responsibilities. I am demanding the following within 5 business days: A written, detailed explanation for every delay and failure in the handling of this claim. The full and current status of the claim, including all documents, findings, and outstanding items. A firm, final timeline for resolution and payment (if applicable). Written confirmation that your company intends to comply immediately with all applicable Arizona insurance statutes and regulations. If I do not receive a complete response within this timeframe, I will proceed with the following actions without further notice: Filing a formal complaint with the Arizona Department of Insurance and Financial Institutions outlining your violations and bad-faith conduct. Initiating consultation with legal counsel regarding potential bad-faith litigation, damages, and recovery of attorney's fees. Your company's continued negligence is unacceptable, and I expect immediate corrective action. Failure to act promptly will leave me no choice but to pursue every available remedy to protect my rights. Below you will see and read an outline of the utter foolishnes, incompetence, negligence, and disastrous mistakes that have been made on this claim!! On 08/27/2025 you mailed a letter here to the correct address!!! In the claims diary. THE ARIZONA EVENT CENTER LLC PO BOX 123 AVONDALE AZ 85323-0050 Physical location of all containers! 507 E VAN BUREN ST BLDG 203 AVONDALE AZ 85323-1401 507 E VAN BUREN ST BLDG 203 AVONDALE AZ 85323-1401 On 10/23/2025 , you sent a letter here!!! Utterly not the correct mailing address!!! Yout claims diary online does not even show this being sent!!! This is unbelievable!!! I have attached your claims diary previously! How is this humaly possible!!! The Arizona Event Center LLC 525 Goldeneye Drive Fort Collins, CO 80526 The ROR letter, numerous texts and voicemails from you NEVER said you did not have the Proof of loss upated on 9/22/0205 becasue you had it!! I forwarded the email sent on that day. Clearly showing it was in your possession and you screwed up by misplacing it and or not diarying it properly. This is what was asked in thr ROR letter, You have all items requested that are relevant to the claim. I have said repeatedly that no events were done, no monies made. no need ot file taxes etc. I paid for storage contents, my other policy covers for events!! A copy of the business's Form 1120 or 1120-S 2.Purchase receipts or depreciation schedules for all claimed equipment 3.Photos from hosted events clearly showing the claimed equipment 4.Business records from the past four years showing the equipment used by contractors while performing work for customers. In all calls and texts, you have never said you did not have the proof of loss, because you did say you had it in a telephione conversation!! That is why you told me you got Sedgwick and shawntel involved for the proper and current valuations of the missing items!! You would have never started that process without the proper proof of loss statement back from me! I want my 72,000 plus claim Paid, plus a 10 percent penalty for violating AZ State insurance law, for the hardship and mental anguish you have caused by me having to take the time out to answer all these unnessecary stall tactics and inefficeny and from you and Auto Owners not settlng wiithin the 40 days allowed by law! and dealing woth me in bad faith! Examples of bad faith insurance practices, you have exhibited several of these! Unjustified claim denials: Refusing to pay a valid claim without a reasonable explanation. Unreasonable delays: Intentionally delaying the investigation or processing of a claim after all necessary

They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Extremely friendly people and extremely helpful! This is my first time buying a home and they were…read morevery patient answering all of my questions! And very fast on getting back to me! So incredibly happy with the service I've received!

We talked with Customer Service Rep Heather Kim. She was very kind and explained everything,…read moreanswered our questions thoroughly. We would definitely recommend Rathbun if this is how they do business.

I've bought all kinds of insurance from this family owned company for over 20 years... They're the…read morebest!

From the owner: We have been selling all forms of Personal Insurance, Commercial Insurance, Life & Health Products,…read moreAnnuities and Bonds since 1929. As the 8th largest privately held insurance agency in the United States, we have relationships and leverage with hundreds of local, regional and national insurance companies.

I recently purchased a new travel trailer and called Greg's office to obtain insurance. When I…read morespoke with Courtney, I provided her with the required information and informed her that I did not need a proof of insurance immediately. Courtney called me again after 5:00 p.m. the same day to inform me that she would be e-mailing the requested documents to me. I was totally impressed with her work in putting everything together and getting it to me before I even needed it. Nice job, Courtney!

From the owner: My vision is to be our State Farm customers' key provider of insurance and financial services. Our…read moremission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We have licensed and experienced team members. Our goal is to give you legendary customer service. License #: MI-974456

Surprised to see the other reviews. I have called customer service multiple times. The wait time is…read morealways short. Each representative has been pleasant, patient and answered all my questions. I didn't give 5 stars because one of the reps wasn't very knowlegeable, but overall a positive experience

As an agent, I have to say the customer service with Jackson National over the last two years has…read moregone from excellent to the PITS.I would avoid placing annuity business with them as the workforce is reduced and the people seem unqualified. Compound mistakes unresolved.

Very professional, friendly and knowledgeable. Kyle was very helpful and concerned about my…read moreinsurance needs.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Lansing, MI area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Top Notch , High Quality firm. They are super knowledgeable and very detailed. been with them for…read moreover 30years!!

I have always had positive, friendly, and swift interactions with the agents. Whether it be by…read morephone or via email correspondence. Andre Clark