My mother went into cancel her insurance because rates went down across Colorado. Her insurance however didn't. We received quotes from 6 different insurance companies & STATE FARM was $400.00 cheaper. They refused to cancel her insurance & told her that she couldn't cancel. Now we all know that she was being misinformed. She is a senior citizen & was almost taken advantage of by the horrible people in this office. They spoke to her with no respect & were extremely rude to her. read more

I have motor home coverage but my battery issue is for the front end which is just a simple Ford F550. I jumped it with my truck and now I sit here waiting to be dispatched so someone can check my battery/charging system. A similar thing happened this summer on a tire change assist. Seems like you pay more to have the motor home coverage on your AAA card but get vastly inferior service. Very disappointed in AAA read more

My wife has been walking to work because her car was damaged by a AAA Colorado technician's improper battery installation. The dealer -- Mile High Honda -- has quoted nearly $1,000 for the repair. We submitted a claim to AAA. A week passed. We call and call but keep getting passed around. No one wants to talk about the issue. We finally receive a passive-aggressive voicemail from a AAA Colorado rep saying that, after a week of waiting, the investigation into her claim hasn't begun. There was also a vaguely threatening language that she needs to respond in a timely manner or ... tough luck. "We need you to fill out some forms before we can begin the investigation." When were they going to tell us? I'm guessing they were stalling ... hoping we'd just go away. We submitted the paperwork. Then, a total of two weeks had passed. We call again to see what is going on. We are told "they" will speak with Pacesetter Roadside Assistance, the company who installed the battery. What have they been doing in the mean time? We finally get an answer ... the folks at Pacesetter say that they installed the battery correctly so ... they will not be helping us with the damage. That's it? "We didn't do it." To our knowledge, no one from AAA Colorado spoke with the service department at Mile High Honda to get their side of the story. There was a time when AAA was a trusted, comforting travel partner. No more. AAA Colorado let us down. After decades of membership fees paid, and recommending AAA unreservedly ... we've been left with no choice but to drop them. We will continue to steer people away ... from what has become a scam. read more

I called for roadside assistance at 2:20 pm. SAID THEY WOULD ARRIVE BY 3:32 PM. @ 4:15PM I called and spoke to CSR who tried calling local service. After 10 mins of on answers...she finally talked to someone who said they were on another service call just ahead of me. 90 more minutes she said. I called someone else. At 8 pm received a text that they would be there at 8:30...6 hours later. At 8:56 driver called to say he was on the way...30 minutes. I cancelled. NOPE I WONT BE RENEWING MY MEMBERSHIP. Waste of money and time. read more

You only have 3 days to get your money back if you change your mind and decide you don't want their service. They only reimburse a small percentage of what it costs to get a locksmith to get your keys replaced or get the keys out of the vehicle if you lock them in it. The worst part for me is that they auto renew, and it a real pain to talk to someone to get them to cancel the auto renew. It took three tries before it was finally off my account, and I'm not sure I totally trust them that it is! read more

Tonight's heart wrenching news ( July 18,2017) of the 9 family members of the Hector Garnica family who horrifically perished being swept away by flash floods JOLTED me ..... for exactly a year ago the SAME FATE For my eldest daughter was THWARTED THANKS to the OUTSTANDING ADVISE and GUIDANCE from the EMERGENCY ASSISTANCE STAFF at the Phoenix Arizona office AND the Denver Office. Thank God we had AAA The many many years of old fashioned advice from my now 97-year-old former biochemist/ mountain climber father rang in my ears as my daughter and her girl friend drove away from San Diego with my dad's old Honda -- a gift. They had NEVER been out West ( born in Connecticut raised in Virginia and now Minneapolis). AND it was boiling hot also last July 2016-- they were driving Nevada Arizona Monument Valley to 4 corners to DENVER and finally home to minneapolis. I had driven cross country with my family in 1962 and been through all these statMy father's words after years of us living in Salt Lake City " ALWAYS keep your car tuned up... out there , all it takes is just a LITTLE rain, and you are driving out here and the road dips into a gully... you look up and a HUGE wall of water can be coming crashing towards you... so you hit the gas and GET OUT of that gully ASAP". So I took a crazy wild chance and called AAA Roadside assistance ( Phoenix). A warm gentleman answered and I told him how scared worried I was for my very green inexperienced daughter. I told him she was driving all the way through Monument Valley. Could he please tell me exactly where the gas stations were and other safety advice for these 2 young women. He gave me the locations distance but MOST IMPORTANT... he said, " tell her if it starts raining she must immediately stop... Monument Valley has terrible terrible flash floods and if she gets caught out there we will not be able to come out and save her.., it is very dangerous." I found out later long after she drove home that trip, that huge black storm clouds were behind them as they drove last July. THEY LISTENED to the ADVICE AAA GAVE US and drove 90 mph stopping only for essential gas NO SIGHTSEEING until they were out and safe on high ground in Utah across the border. AND THANK GOD I called the DENVER AAA office as well‼ the girls were planning on driving fast and diagonally to Denver through the middle of the state of Colorado . AAA DENVER SAID ," NO NO NO ‼‼‼... the roads through that area may turn into dirt roads and our flash floods at this time will COMPLETELY WASH OUT THESE ROADS... she needs to drive straight North in the far western area off the state all the way to the crowded under construction slower interstate to Denver... IT IS SAFER‼‼‼ I know tonight while she watched the news of the Hector Garnica family MASSIVE tragedy.... my daughter is quietly shaking... and saying ... " thank God Mom called AAA...." I only wish I had written this on Yelp earlier.... read more

I recently purchased a new vehicle using AAA Colorado Autosource. My agent Jeff Gomez was very helpful, fun to work with, and made the task of buying a new car so easy. I was able to drive several models back to back, cutting down on the time it usually takes to go from dealer to dealer. I also feel I got the best price on my new car and trade-in. I would highly recommend this service and AAA. read more

Have had them for several years & when I needed help when my truck broke down they were there to help me . I even used them for making reservations to visit relatives out of state , they helped me get the cheapest price on traveling in state and out of state travels . My family has used AAA for several years too without any problems at all read more

This review is about our experiences with AAA in The Denver, Colorado area. Simply put, the service has been amazing. Let me start by saying that our family is from Hawaii and we are AAA Hawaii members (another awesome service organization by the way). We own some rental properties in the Denver area and my wife has been living in one for the past couple of years because she is going to school there. AAA Colorado has really come through for us. She has a 2011 Toyota Tundra that we bought new in Hawaii. The truck is her baby and we shipped it from Hawaii to Colorado for her when she went over. The first time we used AAA over there was a little over a year ago. We were having a remote start installed in her truck and the shop said they found a problem with the electrical system. My wife wanted a Toyota dealer to work on it so we called AAA to tow it from the store it was at to a Toyota dealer. They had no problem with our request. Then, the morning we were having it towed, my wife got really sick. She couldn't go down to the store - in fact, she could barely get out of bed. Although it wasn't part of their normal protocol, they allowed me to give permission for the tow from Hawaii! Talk about making things easy. They were great to work with. More recently, my wife had come home to Hawaii for Christmas and New Year. She spent about 3 weeks here and when she went back her truck wouldn't start. I told her to call AAA and they could come out to jump start the truck and also tell her if the problem was with her battery or alternator. I told her she would probably have to take it somewhere to get a new battery installed if the problem was the battery. She called Sears Automotive and was told that they had batteries for her truck, that it would cost her about $200 and that it could take up to 4 hours to get it installed based on how busy they can get. She was NOT HAPPY with that answer but didn't think she really had a choice. She called AAA and explained the situation. They told her they could check the battery and alternator and replace the battery for her at home! She was given a time estimate as to when the mechanic would be coming and he actually got there a little early. He checked the electrical system and showed her that the problem was the battery. The issue was that the installed battery, from Hawaii, was not an all-season battery! They replaced it with a new all-season battery with a 6 year warranty and the cost was $133. My wife was so happy that she didn't have to go out in the cold weather and to have to wait for hours and hours. On top of that she saved $70. What could be better? The truth is that we have never had to use AAA all that often but when we've needed them they have always come through with flying colors. I highly recommend AAA. They are lifesavers. read more

We had such a great experience with Mr. Gomez. Even though we were purchasing a modest used Toyota, he treated us like we were buying a Ferrari! He was fantastic and I would not hesitate to use AAA Colorado again! read more

This is the second new vehicle that I have purchased thru AAA AutoSource, and it has been a very good experience both times. The AAA agent does all the hard work for the buyer. The vehicle you want is located for you at a dealer. The price is negotiated for you, as is the value for your trade-in. AAA also arranged a test drive for me of the exact model I was planning to buy. I think I've I've gotten a very good value for my money both time I've used the AAA car buying service. And, there is no fee charged the buyer for processing the title work, as most dealers like to do. read more

Both my wife and I went to this office for new passport photos and the service was prompt, professional, and courteous. I would definitely recommend this office for travel needs. read more

Surprised at how nice, roomy and comfortable space this office has. Lady who helped me was pleasant and friendly. I enjoyed browsing all the travel options... brochures, booklets, including light weight luggage and other travel products ...while waiting for my passport photo. My only issue was the photo ...ugh. Guess passport and driver license photos are not our fav photos. read more

I stopped in to buy discounted Regal/UA movie tickets, sales person was very knowledgeable and helpful.