I called Eric and notified him that I'll be arriving in New Orleans at around midnight and will be…read moreready for pick up shortly after, depending on how much time it takes me to go through baggage claim. He confirmed that he was able to provide support, and said for me to just text him when I get here. I arrived and texted him as planned. I even called him numerous times, to which he did not answer any of these calls. It is now 1230 am and I am standing in a line that rivals that of a DMV, waiting for a random taxi to come to my rescue. I have uploaded a snapshot of the text I sent Eric. If I had a choice, I'd give him no stars whatsoever. Very disappointed and I would never recommend this transportation service to anybody.

We booked Eric through Yelp to drive us from the airport to our lodging, and then back to the…read moreairport at the end of our trip. We had nine people with personal items and carry-on bags, and the trip cost was $75 one way, which compared to other shuttles, was a great deal. He had our flight number so he knew when we would get in. I was VERY nervous when we landed and we called his number, and there was no answer. There was also no voicemail set up, which immediately set off red flags. After two more calls with no answer, I was beginning to formulate back up plans. Finally, he answered, and confirmed he was on his way. Our pick up from the airport was about 15 minutes late, but that's not too bad. He was nice and non-intrusive, and got us where we needed to go in a good time. His speed and lack of turn signals made me nervous, but we were fine. He was very accommodating in our return trip and I would definitely recommend him and book him again.

Great experience with this transportation service. We booked them on short notice during the…read moreholiday season and what a relief! They quickly confirmed all the details by text, which we really appreciated. They were especially attentive to our needs--we required a rear-facing toddler car seat, and they brought a clean one that was installed. They came on time (early!) on a freezing cold morning with a warm car. Traveling with a toddler felt easy and stress-free. Special shout-out to Barbara for being so friendly and welcoming. Highly recommend!

Eric is amazing! He is extremely communicative and accommodating. We had a large group which…read moreincluded small children. The next time I return to New Orleans, I will be using his service. I strongly recommend him!

It says "Open 24 Hours" but yet nobody there to answer the phone. Did not leave a message because I…read moreneeded it now.

Not being from New Orleans I looked for a shuttle service on Yelp that could take me from MSY to my…read morehotel near the French quarter ( and back). I thought it was a fairly simple request but only Bernard transportation had the courtesy to reply to my quote request. Ruben contacted me right away and connected me with the driver "Mr. Harold". We made the arrangements for pick up, destination, and cost within a few mins after contact. I checked in with them 24hrs before my flight arrival and when I got there Mr Harold was waiting for me at a door outside baggage claim and we were off. Mr Harold spent the drive giving me the lay of the land, and restaurant recommendations; several of which I visited with my colleagues during my week long business trip. Had a perfect start to my first ever visit to NOLA and Bernard Transportation was a big part of that experience. Lastly, my flight out of MSY was scheduled for 5am. And Mr Harold was there to pick me up at our prearranged time of 345am! Overall a worry free experience; wouldn't hesitate to recommend Bernard Translation! If and when I return to NOLA they will be my first call

I was recently in Baton Rouge and used LA Corporate and Executive Transport. My driver, Tammy was…read moreexcellent and went above and beyond in meeting my transportation needs. She was on time for both my trips, helped me with my luggage, the vehicle was very clean, and drove safely. I also love the fact that if you are female and traveling alone they send a female driver. I have nothing but great things to say about experience!! I will definitely use their services again!!

It would not be an understatement to say that this was one of the most interesting cab ride. Took a…read moreride from New Orleans Airport to the Hilton in Baton Rouge - our driver was absolutely amazing. She kept track of the flight as it landed. The flight landed before time and she instantly dropped me a message saying when she would be there. Liked that they kept track of my flight. The one and half hour ride from MSY to Baton Rouge downtown was absolutely amazing. She was very friendly. Absolutely loved the conversation that lasted almost the whole journey, which made one and half hour go by fast. Vehicle was clean, new and comfortable. All our luggage fit in comfortably.

Booked our reservation through a third party then contacted Boss Be to confirm and again the day…read moreprior to our pickup to reconfirm. They were extremely nice and very accommodating. On our arrival, our driver Mack was in constant contact with me so we knew exactly where to meet him at the airport. We had a very pleasant conversation during our drive to the hotel. He was the perfect driver! I would highly recommend Boss Be for your transpiration needs while in New Orleans! We are already booked again for our return to the airport in 10 days.

Very disappointing. Received an email day before we were to use service reminding us that our…read moresession was upcoming, giving the pick up time. The time was wrong, so sent an email advising as such. Received email back indicating that their previous email had cancelled us - no such email was received. They apologized but the day before, come on. Fortunately, there's alway reliable Uber.