We've used them twice. BOTH TIMES, they were truly AMAZING. ONCE, around midnight we got a flat…read moretire between Stockton & Freeport. Called the Police and Alber's.. The Freeport police were there first, and the officer actually began Changing Our Flat! When Alber's got to us a couple minutes later, both he and the officer Fixed Us Up, and we were on our way home to Freeport. Again, just last night we called Albers due to a dead battery. Customer Service at the Finest Level. Keeping us informed with their "timeline" and then updating as to their current location. What a Wonderful Business, even under unfortunate personal experiences. THANK YOU TO ALBER'S TOWING. . Arnie & Sue Tice

They were so polite and helpful! service was quick to respond and driver was amazing I can't…read morerecommend them enough. Great company

EXCELLENT RESPONSIVE SERVICE! Called them after my USAA Insurance Roadside Assistance was a…read morecomplete fail. Hudson arrived promptly and was super helpful with our towing/service needs. Super value for the price. 5-Stars!

Everything went well. Driver , Arron, just great. Explained everything very well…read more Mindful of the pickup in loading and unloading. Knows his stuff. Never a moment that I doubted his abilities. Would recommend this company and driver

From the owner: Elite Towing & Recovery provides towing, auto repair and tire services to the Freeport, IL area.read more

On this day Tim was working on this trike , the carbs needed a little tuning up so it would run…read moresmoothly again. Good job Tim.

Had Tim's install a trailer hitch on my Lincoln. It's tough for me to trust just anyone with my…read morecars. Jeremy took care of me and my car. Got the hitch installed in a day and the price was very reasonable! As a former tech myself knowing the job is done correctly is very important. I trust it was and will return with other repairs in the future. Thanks! Bruce Pittluck

My car died in front of F&F Tire in Loves Park. Called Action Towing to come and get me and my car…read moreand tow it to Arkay Autowerks in Roscoe. They came in short order and did the job without any problems. The driver was courteous and seemed to know what he was doing.

I do not write many 1-star reviews, but this company definitely deserves a 1-star review. I'd give…read morethem a 0-star review if I could. This business is just one tiny little notch above a criminal operation. When my wife was involved in an auto collision (not caused by her, but rather an uninsured driver), this towing company responded to tow the car despite my wife NOT calling them or requesting them to do anything. In other words, it's like they stole the car. The company REFUSED to permit me or any of my family members to retrieve any personal items or valuables in the car other than house keys until their bill was paid in full. I've used many towing companies in the past and what would typically cost $50-100, this company demanded over $600 and in lieu of paying the bill, we could just give them the title of the car. In other words, they towed my car without permission, charged whatever they wanted to charge (well in excess of what any normal company would charge), and then offered to help me by allowing me to sign the title of my car over to them for the privilege. Absolute criminals!

I took my Subaru in to have the TPMS control module reset after I had already taken the car to two…read moreother service centers. After 45 minutes they stated they cannot repair or program modules on Subarus. They then gave me a bill for $116.00. The problem had already been diagnosed. Why could they have said "We don't feel confident working on Subarus?" INstead they charged $116.00. After complaining they did offer a refund the day after

The Butitta bros. In Freeport is the best auto repair center I have ever used and I'm 72 years old…read more They are interested in fixing your car to get the best results for the best price. I would recommend them to everyone.

Fair warning!!! Do NOY buy a used vehicle from Freeport Ford unless you're looking for a LEMON!!…read moreWe were sold a 2020 Ford Escape and within the first 2 weeks the rear differential goes OUT!! Followed by the computer screen getting hot as FIRE and GLITCHED and could not be used for three days. Took it back to the service department and after being there for about a week, they found NOTHING wrong with it!! Then another week or two goes by and the LEMON starts jumping down the road. Take it back in and there were three plugs that were bad AND the ignition coil was also out and this all occurred within in a two month period of time. The vehicle spent a total of 30 days in the service department, and I felt that they owed us a car payment since they had it for month!!! So at this point, Andrew, the owner's son tells us "don't worry, if anything else goes wrong we'll put you into another vehicle". Well the last week of April 2026 the car started randomly turning off at red lights,and a message would pop up telling you to put the car in park and restart it, like seriously?¿!¡ This ALL occurred in approximately a two and a half month period. Well I spoke to Andrew, whom by the way is the owner's Son. He said he had never heard anything like the last issue but said don't worry, if anything else occurs he'd get us into another vehicle. Well my husband and I figured that they'd find something similar and get us into it. Not exactly true!! They had a 2019 (year older than the they sold us), granted it had 25K miles on it but the we have is a year newer with 50K miles and here's the kicker, they were trying to say that the MSRP is 29,000, so for 10 grand more, ya they'd get us into something else. What an absolute joke. So here we sit with a humongous and there's not a damned thing we can do about it!!! THANKS A LOT FREEPORT FORD!!!! Buyer beware when purchasing a used car from them and do yourself a favor, read all the negative reviews from different review sites. Trust me you'll be glad that you didn't buy a lemon from there and bought a vehicle from a more reputable dealership and didn't get a JUNKER from FREEPORT FORD!!!!!

When you order a vehicle early in the year, that the vehicle is guaranteed to be yours after…read morelooking at the invoice and seeing your vehicle in photos. The manager calling you and telling you that your vehicle was sold after you waited seven months.

This is the only place I take my car to. They are very good and reasonably priced too. The owner is…read morevery knowledgeable and helpful and they always find exactly what the problem is instead of recommending things that you do not need which is what I love about Autoclinic on Main Street.