What a top-shelf experience!…read more Working with Craig and his team at Kar Kraft was incredibly easy and efficient from start to finish. I had a pretty major repair along with some insurance complexities, and Craig handled everything seamlessly, making the entire process so much easier for me. The attention to detail was outstanding. Craig noticed that one of the replacement taillights had a small crack. It easily could have been overlooked, but instead he immediately called and had a new one shipped. To top it all off, they even cleaned my car before I picked it up--it honestly looks brand new! I highly recommend Kar Kraft. Outstanding customer service, quality work, and a team that truly goes the extra mile!

Craig and Mark did an excellent job on my Subaru Legacy. First they fixed/replaced 2 different…read morefender binders and they worked with insurance companies to make it seamless. I have also used them for fixing a power window problem and they were very reasonable on price. They communicated very well on how long it would take and estimated the cost. I am going to now use them for oil changes and tire rotations!

It was horrible we made an appointment for a quote for the service of My car. It was for 2pm never…read moreshowed and when I called to find out why he didn't come he hung up when he herd my voice I called from another phone number. He answered and when he realized that it was me he hung up on me again

Rear brake job on my 2006 Honda Element. Highly recommended!. Super nice guys and very fair…read morepricing. Did an amazing job on my brakes and didn't try to sell me anything that I didn't need. Anthony did give me a list of concerns that need to be addressed in the near future, none of which surprised me. I will return in the future.

I've had good luck with them. They fixed up a 2002 Impala which sat in my driveway for 3 years…read morewhile I rode the bus everywhere in Rockford. Prices are reasonable. Matt and his employees have always been polite and honest with me. Phone calls and texts are picked up and/or answered promptly.

This place is awful. They have ripped me off for the last time. Also are very rude and yell at you…read morefor their mistake. NEVER GO HERE. also have told me that we are not a high priority so they will get to my car when they get to it

I got my truck from them back in June. Paid the 2k down no big deal. Got it home after their 2 week…read more"vehicle inspection" and found out my whole entire front end and transmission were shot.. I called to setup an appointment which to no avail had to be rescheduled due to scheduling complications which I understood. Now I'm being told if I want my truck fixed forced to pay for all the parts out of pocket and they'll finance the labor on my bill. Which need I say should've been covered on my limited warranty through them. I'm very disappointed because they're so much better than the previous dealership I tried going through but I'm at a loss for words here. I got a vehicle on payments because I couldn't afford this kinda of stuff... moral of the story... please he careful when getting something here if you don't have the funds to fix it out of warranty.

The man running this company is a complete scam artist. He sells you broken cars that have miles…read moreleft to live, if they're is already problems with the vehicle when you get it and you do not know until you've had it for a week you are fully responsible for all the damages even though you weren't the one to break the vehicle and be the reason the vehicle has problems.. they do not fix there vehicles. Completely lazy and a waste of time and money. If your looking for a car and are already struggling enough with the pandemic and living in bidens America, DO not I repeat DO NOT come here. Truth hurts.

We had the pleasure of being the first customer at GRUNTS. They had us over a barrel and could…read morehave charged us anything because our car gave out just an hour out of Chicago on our way home to Minneapolis. He knew how badly we wanted to get home and he worked on that car until 930 at night to get us the car as soon as he could. Furthermore, his price was extremely fair and not only was he fair with his price but when he got a bid for the part, he thought it was too high and he found it elsewhere for a far more reasonable price so he was even careful with my money. I cannot recommend this repair shop enough. If they were in Minneapolis, I'd be thrilled because I've never seen anything quite like that. I give them a 10 because it was perfect.

Bought my vehicle in for service and Milton was very honest and upfront about the repair and cost…read more I recommend my family and friends to bring their vehicle here for any transmission needs knowing they will get a fair price and quality service.

The customer service was excellent! My transmission was shot and they replaced it in two days. My…read morecar has ran perfect ever since. I highly recommend Cooks!

Did you hear that? Wait, maybe you didn't, because my brakes are no longer squeaking or pulsating!…read moreWha-hoooo! We were referred to this place by a friend who told us of their phenomenal work and and even more phenomenal prices. We needed our front brakes done. We dropped off the car in the morning and they called us around two o'clock to tell us it was ready. I had forgotten to tell them I needed a tire plugged. When we got there they hadn't finished the plugging work because the guy I talked to on the phone was out to lunch. But the man we talked to said no problem he would do it for us. Fifteen minutes later I have a plugged tire and he DID NOT CHARGE me. Excellent, very excellent. All-in-all our tire expenditures were around $105. Not bad. Not bad at all. I will definitely be bringing my car here in the future. I would have been hesitant to come if it had not been recommended here by a trusted friend. It doesn't look like much on the outside but don't be fooled or judge too quickly. You will surely have quality work.

We have been taking our cars there for over 20 years. I know times have changed but when we had…read moreover $2,000 worth of work done recently, and paid with a debit card, they charged us $40.00 to use it. After informing them that that was Illegal because we used our debit card and NOT a credit card, he went into the back, came out with two twenties, threw them at me, and said "Don't come back". You should take that up with your card processor and not your loyal, long term customers. And no, I would not recommend.

Very thorough and communicates very well. Great work and customer service. Very reliable. It's nice…read moreto be able to bring your car someplace and not have to Bring it back immediately after because something was missed.

We have been using them for years and they are always fairly priced and do good work.read more