This has to be the absolute best storage facility I have ever used. I have been with them for years…read more& think the world of their staff. Specifically Heather, always have a smile on her face & ready to help you tackle any of your storage or rental truck needs. She absolutely goes above & beyond, as does the rest of the staff. I highly recommend this facility based on their staff, reasonable pricing, and security measures. Awesome service!

I've been storing at Lock Box for a few years now and I'm so pleased with the customer service I…read morereceive here with questions or concerns, and Heather is just a gem! They pay so much attention to the grounds and cleanliness of their buildings. I also truly appreciate the safety their facility provides for my items and for me when I have to go pick up at later hours.

This review is for the storage facility. ours was next door to the uhaul and they bought it out and…read moremade some changes for security. I have been here a little over 2 years and have never had a problem and they always inform us of changes and weather affecting units. They notified me with plenty of leeway to change the door and improve the locking situation. As far as the negatives? its not really anything to do with the team there- it is that the cost keeps going up and that sucks. The best thing about the uhaul? two people. Marvin the manager is truly solid! He is truly a good person trying to make a difference. I have seen him come in after power washing a box truck that was dropped of on a move from Chicago to Nashville. the renters weren't happy with the people who rented to them in Chicago so they took dumps in the back and urinated all over it. Marvin went in to spray it out and then sanitize it. and I commented because he was wet and smelled Ike bleach....so remember for ever one of your complaints they are dumped on daily.. . I also want to commend the security lady that checks on the units because she has come up to me asking questions to make sure I am who I am and that makes me feel good. i know she doesn't get paid a lot and is hoping to one day own a small home nearby for her and her daughter. So a big thanks to all for what you do every day to make a difference even when no one seems to see it and please know that we do see you but you just don't hear of all the things that you did right today.. God bless you and keep you!

My unit was broken into. They cut a hole in the wire mesh ceiling. Stole my tvs, surround sound,…read moreplaystation, etc. Dumped, broke and trampled on every single box in the unit. My whole home was in that unit. No one from Uhaul has reached out to me and this happened 3 days ago. I was told by the police officer that this is common for that facility. So not only do I feel violated, I feel I PAID to have my things stolen.

Many of us have 'stuff' that we just don't have room for, and there are lots of choices for…read morestorage. But this family-owned, clean, secure, paved, professional storage site between White House and Millersville is one that treats you like you're part of their family. Great customer service and reliable, professional, friendly, and great choices in storage sizes. Give them a try, you won't regret it.

These guys have been super easy to work with! We needed a storage pod while our hardwoods floors…read morewere being refinished and weren't having any luck finding a pod in our area. As luck would have it, I stumbled across this company. They've always answered on the first ring and delivered our pod the very next day! Even though it's after hours on the weekend, they still took my call to schedule the pickup of our pod. I will definitely remember these guys if I ever need a pod again!

The original owner is no longer operating this business. I wouldn't trust the people trying to run…read moreit now with a bag of garbage.

Had a lot of old stuff I needed to get rid of. They quickly came and got it all out of my way. Very…read morehappy and will definitely use them again.

Pony mailbox is always so helpful and a great value compared to other chain establishments! I…read moreroutinely use shopping or printing services for work and they've pulled through with my needs on time.

So awesome. After giving up on two different UPS Stores, we landed here and boy are we glad. Super…read moreefficient, competent, professional, fast, pleasant. Pony will be my go-to place from now on. Thanks, Guys!

These guys are the absolute best. Every time I bring in something to send they help get everything…read moreproper and fix packaging issues. I'm in and out quickly and have never once had any issues. My goto for sending packages.

I can't say enough good things about pony mailbox mainly because of the employees. They are all…read morethe most in all areas, most helpful, most courteous, best attitudes - just really great people. I've never had a negative experience there. All the employees are a treasure and a huge part of the success of this business.

Amber was absolutely amazing to work with. She listened to my needs and was able to suggest the…read moreproper size dumpster that I would need. They delivered it the next day.. I was able to contact Amber directly for any questions that I had regarding what could go in the dumpster. Best pricing in the area and longer length of rental.. hands down would use them again! Great local family business!