I went into the office to rent a storage unit. I had the pleasure of speaking to Brandy. I told her…read morewhat I needed and she walked me out into the storage units. We looked at different options and she went over pricing. With her help, and my needs for what I had to store, we made a decision on the correct unit. She was very patient and was able to answer all of my questions. She is a great asset to her employer. Thank you

I don't normally put negativity on FB OR IG but people need to be aware and stay clear of public…read morestorage @ 3125 dickerson pike, Nashville TN 47307. My son and his girlfriend rented a unit for 2 months. It is rented through today and is completely cleaned out. They have charged him $125 dollars on two different occasions this week for clean out fees when the unit is cleaned out. We rented from them 4 years ago and they did the same thing. Do yourself a favor and save your grief and bank account and steer clear of this location. Thanks for listening, Marcy Sanders

We rented what we were told was a brand new unit. It did look new and clean. 1day after putting our…read morethings in the unit I opened the door and saw roaches in my stuff. I literally paid $150 for 1 day. I told the owner and she just said they had sprayed and would spray again. We moved out my things but had to empty every box, every drawer to make sure the bugs weren't coming with me. There were roaches in my stuff after1 day. The owner didn't refund any of my $150.

Hands down the best storage place I have ever used! It is clean, safe, and conveniently located on…read morethe Northern edge of town. It is locally owned, which I prefer over a corporate chain. The husband + wife owners are very friendly and accommodating as well. It has 24/7 gate access and is fully enclosed to keep out those who don't belong, but if someone does get in, then the security cameras will catch their actions. The price is competitively comparable to anywhere else, especially since it is so brand new. I give this business my highest rating and recommendation!

I had a wonderful experience purchasing my storage unit here today. I was received a warm greeting…read moreby the general manager, Secoya, and he proceeded to help me find what was the best unit for my needs. He knew that cost was important to me as well an easily accessible unit. I was pleased with the unit and the price I paid. He really wanted help me and it showed. This is my third time using this storage unit over the past 8 years and I feel they provide a great service.

There is no 24 hour emergency number ! You can enter in the gates before closing time, but if…read moreyou're inside and don't get out before 9pm, you're stuck inside and YOU CAN NOT GET OUT ! I'm literally writing this review as I'm stuck behind the gate. No pressure plate / sensor along with the code to make it work. Nope, just no chance of exiting period. Police officer rolled up and said this happens at least once a week. No surprise there. And do you think I was told about this...NOPE. Today is my first day storing my things here and I already regret everything about it. And they don't tell you beforehand or during that ALL SALES ARE FINAL, (three months rent up front of course, how convenient) To say that I'm sure this is a common occurrence and that they've got your money and could care less I'm sure sums up their business model. Save your money and go else where. This is a huge safety concern, inconvenience and down right unusual practice for a storage facility. I'd give it 0 stars.

This review is for the storage facility. ours was next door to the uhaul and they bought it out and…read moremade some changes for security. I have been here a little over 2 years and have never had a problem and they always inform us of changes and weather affecting units. They notified me with plenty of leeway to change the door and improve the locking situation. As far as the negatives? its not really anything to do with the team there- it is that the cost keeps going up and that sucks. The best thing about the uhaul? two people. Marvin the manager is truly solid! He is truly a good person trying to make a difference. I have seen him come in after power washing a box truck that was dropped of on a move from Chicago to Nashville. the renters weren't happy with the people who rented to them in Chicago so they took dumps in the back and urinated all over it. Marvin went in to spray it out and then sanitize it. and I commented because he was wet and smelled Ike bleach....so remember for ever one of your complaints they are dumped on daily.. . I also want to commend the security lady that checks on the units because she has come up to me asking questions to make sure I am who I am and that makes me feel good. i know she doesn't get paid a lot and is hoping to one day own a small home nearby for her and her daughter. So a big thanks to all for what you do every day to make a difference even when no one seems to see it and please know that we do see you but you just don't hear of all the things that you did right today.. God bless you and keep you!

My unit was broken into. They cut a hole in the wire mesh ceiling. Stole my tvs, surround sound,…read moreplaystation, etc. Dumped, broke and trampled on every single box in the unit. My whole home was in that unit. No one from Uhaul has reached out to me and this happened 3 days ago. I was told by the police officer that this is common for that facility. So not only do I feel violated, I feel I PAID to have my things stolen.

The wife and I stopped in a few weeks ago to check on a storage unit. We talked to Carlos, who was…read moreextremely helpful. He explained the whole process to us thoroughly, they pro-rate in and out and a lock is included with your unit. He really sold us on this place. The prices here are on par, to a little bit lower than the other places in Hendersonville, but the security is what really got our attention. No open gates, tons of cameras, out of the way location so no easy access. I went in today to rent our unit and talked with a different gentleman, Jules I believe, who was just as helpful. Paperwork was a breeze.

Love the staff! Denise helped me get the best unit & rate for my budget. It felt so comfortable…read more The units are new & cleanest I found in the area. Recommended! :)

This has to be the absolute best storage facility I have ever used. I have been with them for years…read more& think the world of their staff. Specifically Heather, always have a smile on her face & ready to help you tackle any of your storage or rental truck needs. She absolutely goes above & beyond, as does the rest of the staff. I highly recommend this facility based on their staff, reasonable pricing, and security measures. Awesome service!

I've been storing at Lock Box for a few years now and I'm so pleased with the customer service I…read morereceive here with questions or concerns, and Heather is just a gem! They pay so much attention to the grounds and cleanliness of their buildings. I also truly appreciate the safety their facility provides for my items and for me when I have to go pick up at later hours.

Simply put; they offer a fantastic storage solution. No…read moreneed to look any further, than StorGuard. A secure facilitiy, with excellent customer care!

Avoid at all cost if possible! Used this location to store my items and while the lock appeared to…read morenot be damaged, items were stolen. The sketchy owner only keeps security footage for seven days (or at least that's what he claims) so check every so many days if you have no other option. But please learn from our loss and find a better location/option than here!!!!