Quick and easy process. I will be using them in the future. The young lady that helped me was very…read morenice

Bait and switch. Secure a longterm contract or they'll raise your rates exponentially after a few…read moremonths.

I was very upset about a huge rent increase at this facility but after I complained, the manager…read moreTiana reached out to me and offered a much more reasonable rent increase. A big thank you to Tiana for her attentiveness.

I have used this storage for many years and was pleased with their services and prices. However,…read morethey appear to have come under néw management. Within the last year, they have raised my monthly rate 2 times - once last October 20% and last month (July) 80%! In one year I went from paying $80 to $180! I have talked with management and their suggestions were to move my very full space into a smaller one or to a cheaper facility. They refused to bring down the rate. I looked for their online prices and they are advertising a size for $114. i have cancer and cannot move my storage items in the summer heat. This storage site is not to be trusted. It feels like my personal itrms are being held hostage and I have no choice but to pay rent there went from $100 to $180 in one month.

1-Star Review Hidden Price Increases & Zero Communication…read more I rented a 5x8 unit here for several months. While the facility itself was fine, the pricing practices were not. My monthly rate increased by over $30 with no notice at all -- no email, no letter, nothing in the portal. I only caught it because I checked my bank statement. I sent an inquiry through the portal and received no response, so I had to call. When I spoke with staff, I was told the increase was due to a "promotion ending," but I was never told when that promotion ended or what the new rate would be. That's basic information customers should receive upfront. For a non-climate-controlled unit, a $30 jump felt unreasonable -- and the lack of communication made it worse. The staff did offer a $10 discount when I questioned it, which showed they could adjust the price, but it didn't explain why the notice was never given. I ended up submitting my move-out notice because the sudden price change didn't feel transparent or customer-friendly. If you rent here, keep a close eye on your billing -- especially if you're on auto-pay.

Crazy. I rent from them and while waiting for my friend to get here to go on a motorcycle ride I…read moreparked and sat next to my motorcycle (which was parked right in between the shaded area and the sun area in the picture) the manager who has been here and saw me take the bike from the storage asked me to moved bc "it was on the way" There has been 3 cars that have gone by and entered the codes with no problem. No one complain or did anything that would suggest I was on the way. I would have parked the motorcycle on a parking spot but they whole 4 parking spots are occupied 2 by their own cars. So literally no space to park. When I mention this ahe suggested I park across the way where there is signs from another business that clearly indicate no parking from vehicle other than the ones doing business there. Maybe if they parked their personal cars else where paying costumers would have a good place to park. Please avoid this place. I for sure will be getting out of here

Kind, professional, clear. Glad we found them. We had a terrible move, but from the get go, this…read morelocation has been helpful and saving us from so much extra inconvenience.

From the owner: At Mini Price Storage, we make self storage simple and stress-free. Our modern facility at 1011…read moreKoger Center Blvd, Richmond, Virginia, features clean, modern, and climate controlled storage units in a variety of sizes to fit your needs. Whether you're moving, decluttering, or running a business. We are proud to offer free move-in trucks, discounted packing supplies, and 24/7 digital video surveillance for your peace of mind. Our friendly on-site managers are always ready to help you find the perfect storage solution. Mini Price Storage is locally owned and committed to providing outstanding customer service, affordable rates, and the best storage experience in the Northern Virginia area and beyond. Whether you need short-term or long-term storage, we're here to make the process easy, convenient, and worry-free.

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

Always clean and my unit is easily accessed. Staff is friendly and helpful. I have stored with…read moreMiniPrice for years and have never had reason to complain.

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.

I wish I had checked Yelp before renting here. The low introductory rate seemed like a good deal,…read morebut after three months the price jumped 45%, then another 34% six months later. It feels like a bait-and-switch--either they expect customers to leave quickly or they're taking advantage of people who can't easily move their stored items. It's also advertised as a secure facility, yet at least one gate is regularly left open, allowing anyone to come and go. Not sure how this place has such a high rating on G*****. Based on my experience, it should be much lower.

If I could give zero stars, I would. This facility is…read moreabsolutely infested with mice. My belongings in the storage unit were completely ruined and unsalvageable. I was extremely disappointed -- I've spent thousands of dollars replacing my items, all while paying $180 a month for a unit that was overrun with pests. When I reported the issue, the response was frustratingly dismissive. I was simply told that an exterminator would be coming the next day and that they would make sure to spray near my unit. That did absolutely nothing. Every time I visited, I could literally hear mice in the walls. There was no accountability, no resolution, and certainly no concern for the damage I experienced. I strongly advise against storing anything here if you care about your belongings.