Jody is a great insurance agent who is a leader in the industry. He has shared his customer…read moreservice systems and processes with my team and we have seen a surge in our customer satisfaction ratings. His holistic approach to auto insurance, home insurance, and life insurance is a gift to his customers in the Collinsville and greater St. Louis, Illinois area. Thanks for all you do Jody!

From the owner: By intentionally striving to becoming the most personable, reliable, knowledgeable and…read morecustomer-centric insurance team in the region, we provide our State Farm customers and community with a remarkable, unforgettable experience that create strong relationships and drive referrals to exponentially grow our business. If you have questions regarding Car, Home, Renters, or Life insurance, reach out today and we are happy to assist! License #: IL-100704901, MO-8335710

Easy to get to location right off the interstate in Maryville. Friendly staff that stopped what…read morethey were doing and took care of me when I walked through the door. Tom was busy but after Stacey took care of me he made the time to come out and talk. He was genuinely curious about why I stopped in, what exactly I was looking for and if I was satisfied with the service I received. Definitely not a 1-800 number that I have grown accustomed to but actual live people to take care of me.

From the owner: We are your insurance professionals in Maryville, IL. It is our business to insure you and your…read morefamily and help you save for your future. We strive to provide these resources to you. In doing so, we provide what products you need to insure your family. We feel that it is important to meet with you regularly and often to address your needs, concerns, and questions. Thank You License #: IL-100668472, MO-8323088

Otto and his staff are great. He has been my personal and business insurance agent for over 15…read moreyears and whenever I ask him a question or need something he gets me an answer right away. The service has always been good and I highly recommend him and his office.

Been with State Farm for 30 years, had agents in 3 different states over those 30 years. Been with…read moreOtto Daech for nearly 20 years. Twice asked Otto to champion my dispute with State Farm corporate, both times he did not. This last time I submitted a comprehensive claim instead of collision. Difference being comprehensive carries a $500 deductible, collision carries $1000. State Farm claims says they are marking it collision because it's a scratch, not a dent. Spoke to Otto, he said that's wrong, a scratch is more likely a comprehensive than a dent. Otto said claims adjuster went to the body shop, body shop said no one showed up. Otto claims you can see a "HUGE" dent in the picture, picture only shows a scratch. Otto stated claims called and left a message on my cell phone, no message. Otto claims he can't do anything about it, Otto lied. I said I've been loyal to State Farm for 30 years, I only submitted one auto claim in the past 19 years which cost State Farm any money, and they decided to screw me out of $500.00. Over the past 19 years I paid to State Farm, via Otto Daech, approximately $42,000.00 in premiums and they decided that $500.00 is their line they are will to cross to lose a client. Even though I have an the rating they will never cancel my insurance for any reason due to how good a client I am. NEVER go with Otto, he will always do his best to work against you on any claim.

Doesn't respond to phone calls, even those looking to increase their insurance business. Not sure…read morehow they can keep customers and stay in business with this kind of customer (non)service.

From the owner: Bell Insurance Solutions is a local independent insurance agency representing more than 15…read morecompanies and offering life insurance, home insurance, auto insurance, business insurance and more in the Metro East area including IL, MO, FL and NC. Since 2016, Bell Insurance Solutions has been providing local business owners and families with competitive and customized insurance coverage. As an independent agency, we have access to multiple insurance carriers to bring you comprehensive coverage at competitive prices. We've worked with many local small businesses and families throughout the Metro East, IL, MO, FL and NC to ensure they have the insurance coverage they need. So make the switch today for coverage that better fits your needs from a local, trusted source.

Great customer service! It was very simple to switch from our previous company to State Farm. We…read moreare pleased with how much money we will be saving on both our auto and homeowner's policies.

Cortnie Stone- State Farm Insurance was nothing short of pleasant for the past 3 years to me and my…read morefamily. They were always helpful even in the most stressful of times and for that I am forever grateful. They always took the time to send out holiday cards and even a happy birthday text!! Made it feel like family!!! If you are on the fence.... Don't be!!! Highly Recommend!!!!

I've had Lea as an agent for over 20 years. I believe the secretary is Lea's daughter and she…read morealways remembers my face when I walk in. If I leave a message I always get a quick response. Every time I have had a claim they have made me a priority with no issues along the way.

If you're looking for an awesome insurance rep - go to State Farm. Lea refused to answer my calls…read moreand call me back after I cancelled my insurance. I still got charged the next month from her and guess who still wouldn't answer the phone. It wasn't until I contacted the customer service number from the actual company that I was told she had mailed my refund and that my account was in fact cancelled. Nothing was more frustrating than trying to get ahold of someone who's supposed to be helping you. Will definitely not be recommending her.

Amy D. is amazing! She always takes care of my insurance needs in a fast and professional manner. I…read morehighly recommend Amy with Redmon Insurance!!!

My parents recently had to make a claim. Every person at Redmon Insurance took care of them. From…read morethe very beginning they experienced great in person customer service. Redmon Ins. continued to call and follow up with them every step along the way. They truly care about their customers! Thank you!