Just a heads up the Heatherly team seems very dedicated to Abbey Rose clients! since Abbey Rose closed its doors we have been working with Heatherly which is also located in mint hill and it's been nothing short of excellent! They are quick to receive and deliver orders! read more

Abbey Rose Floral Artistry - Florists Near Me

Due to Abbey Rose closing its doors I was recommended to Heatherly Event Design and am so happy that Abbey Rose made this recommendation. Heather and her team are quick to respond and pay attention to detail with all of my orders thus far! Excited to continue working with them for my floral order needs! read more

To preface, I'm a seventeen-year-old in high school who only works Saturdays and Sundays. I had very little funds to begin with, but I wanted to do something special for the director of my play. She's new to my school's performing arts department, so I wanted to get her something special. Her favorite flowers are sunflowers. I ordered the Happy Harvest Arrangement at Better Quality. Prior to placing my order, I had spent days trying to contact the florist and received little to no communication. The florist who handled my order called me back outside of the time I had specified, in the middle of the school day. I called her back later that day, sadly, outside of their hours. But I called the next day and was told to place my order online with any specific instructions. The only note I added was more red and purple flowers. I went to pick up my arrangement today, it took a long time to find the address as it is not listed on the website. My mom had found an inaccurate one on Google and when we couldn't find it, we called and were given the address of the business. When we arrived, I climbed out of the car and was approached by the husband of the owner. He was incredibly cordial, and when I realized that there was not one. single. sunflower. in my arrangement, he called the florist who had prepared it. I asked her about the sunflowers and she said I had not specified sunflowers in my order. She had taken my more red and purple flowers as a no sunflowers. She told me that I could spend my money on sunflowers at Harris Teeter, return to the florist when she would arrive in an hour, and she would put the sunflowers in the arrangement. I was not to be reimbursed for purchasing the sunflowers. I was about to leave and do as she requested, but I had already spent too much time and money on this whole ordeal. I took the flowers and bought sunflowers to fix what I had ordered at home. All in all, my experience was not what I desired. The customer service was lacking, and the arrangement didn't even resemble what I had ordered read more

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I could honestly not say better things about Abbey Rose Floral Artisy for my wedding. From the get go they listened, saw and shared my vision. They were in full discussion with me the entire way and oh Lord the outcome! Absolutely stunning! I will be using them in the future and recommend to any and everyone!! I would give them 100 Stars if I could! #rachelelisabethphotography read more

Abbey Rose Floral Artistry - Florists Near Me

Today, I called to order flowers and spoke to Libby. That call to Abbey Rose was the easiest, most seamless call/transaction that I'll make today. They are always willing to help me, even in a pinch. Anytime that I order flowers, I know that their floral arrangement will be top notch, with the best quality of the freshest flowers. Excellent, consistent customer service! Love supporting this local business. We've been long time customers of Abbey Rose because they always make the most beautiful flower arrangements and we can count on them always! They service Mint Hill and Charlotte areas. read more

Abbey Rose has beautiful flowers that are artistic and thoughtfully arranged with wonderful customer service!

WOW! What great customer service. I called them last minute to send a sympathy arrangement over to a family member. They were so very helpful and went above and beyond to personalize the arrangement, and stay in my price point - I couldn't have been happier. They delivered the same day for me and fast! At an unfortunate time like this, I needed a reliable florist who would be helpful and very friendly. And of course, I am SO happy to support a local Mint Hill business. Thank you, thank you - you will be my go to moving forward! read more

I called to order a potted plant for a funeral. The person i spoke to was very friendly and helpful made me feel like she knew what i needed the plant was big and beautiful i could not praise them enough they went above and beyond will recommend and use them for any occasion in the future. The receiver of the plant could not praise it enough she loved it. THANK YOU SO MUCH read more

A locally owned & operated florist run by a mother & daughter team, Suzanne & Libby. This florist is all about promoting Mint Hill. I sell a lot of real estate in the Mint Hill area and approached them about gift baskets for my new homeowners. They went over and beyond to help out. They put together gift baskets made up entirely of local merchant goodies, from wine to gift certificates along with a beautiful dish garden. It was a really nice touch and was very well received by the new homeowners. They've earned my business! read more

We ordered an arrangement for someone who just lost a spouse to cancer. We wanted a classy, formal arrangement with muted tones to convey our condolences, in a serious way. Instead, they sent a very bright, spring like arrangement that was festive & fun, the exact opposite of the message and tone we intended to convey. They obviously knew the purpose of the flowers as we included a sympathy card with our order. When we saw the arrangement at the memorial service, we contacted florist (Abbey Rose) with our extreme disappointment and their response was "the only substitutions that were made were the colors... our website does say that substitutions will be made, but we always keep the same look and feel." I responded back to them and told them they definitely were way off the mark and they never bothered to reply back. I am not one to post negative reviews as I know small businesses work hard for their reputation. But unfortunately, this business did not care enough to even try to right their wrong. The flowers ordered were very appropriate for the situation. The flowers delivered were extremely inappropriate for the situation. Too bad I'm unable to include a side by side picture here in my review for others to see. Will not order from them again. read more

Abbey Rose Floral Artistry - Ordered the arrangement on the left for a memorial service and they delivered the arrangement on the right. - Florists Near Me

As a person who has been in and around the floral industry in NY and NC for 30 years I was "totally" blown away with the arrangement I received from Abbey Rose for Mothers Day, 2014. My arrangement was so fresh and amazing it lasted 11 days with out dropping a petal. That is amazing! I will go no where else for my flowers. They should be voted "#1" florist for customer service, original designs, quality, and price in the Charlotte area. read more

These folks just plain "get it". They go beyond, above and over the top with their service and their designs. IF you need flowers in the Charlotte area - and they service the WHOLE area - this is the place to call ! You will get amazing flowers and input on your needs/wants. You will also get tremendous value for your money - What can I say except whenever I need anything floral - this is the ONLY place to call. They really do get it and do it right - everytime all the time. Thanks Ladies - you all are spectacular! read more

I called them at the last minute and asked them to WOW my wife for our anniversary. I am currently out of state and I have never used them before. They did not disappoint. My wife was overwhelmed by the arrangement they put together. She has been talking about it for days. I paid a fair price and they held up their end, impressively at that. I look forward to doing business with them in the future. read more

Ordered a basket arrangement for a dear friend of mine who passed away. I specifically asked that it be very special. The flowers were beautifully arranged but was placed in a paper mache pot not a basket as requested. The presentation was ruined by the pot.....like something a grocery store would use to place a potted plant. Also there was no bow even placed around the pot or somewhere in the arrangement. The next morning after the visitation, I decided to go by the funeral home to take a picture of the arrangement. I was surprised to learn that the funeral home doesn't use this local florist. That tells me there must have been issues with the florist before. Decided to call Abby Rose to express my disappointment and embarrassment. The person who answered the phone said she had made the arrangement herself and thought it was beautiful. I told her I also thought the flowers were beautiful but the presentation of the "pot" ruined it. She told me they don't use a bow unless requested. I thought that unusual since every arrangement there had some kind of bow. I was also upset at the price I paid but that is another story. I didn't ask or want a refund but thought it would have been good customer service to offer me something besides "I'm sorry you are disappointed." read more