Wheres the money? My mom died and I was the beneficiary…read more Hancock could not tell me the settlement amount, account balance or any numbers for the past year unless I sent a letter in writing, which I did 3x (they lost the first 2 evidently). Even after receiving the letter they requested they still couldn't give me any transaction numbers. Phillip Delisle, the manager, said he didn't have any information. I asked when was the last time you sent her a statement? He said 2007! It's 2021! Very frustrating experience. Since they refused to give me any information on my own claim, I wonder if they pocketed the money? There was a $3000 discrepancy from what we showed and what was received, but they refused to account for it. Poor customer service, long hold times 45'-60'min, multiple transfers. Where did the money go Hancock?

We have had McSweeney & Ricci as our car insurance for myself, wife and our son for years we are…read morevery pleased with their services recently our son bought a newer car he was so excited that didn't last to long the car dealership did not have the title! it was a mess we were told by the dealership that he may have to get his old car back which he also traded in McSweeney & Ricci got involved talked to the GM at the dealership he was a piece of work to be nice after seven days they got the title i will be doing a Yelp review about that car dealership soon Thank You McSweeney & Ricci!!

In my opinion, one of the worst insurance businesses around. They focus on how much more to…read morecharge, not on how to help a customer. Avoid at all costs.

Moral of the story....get good insurance BEFORE the fire!…read more The first call I made after getting a call that my cape house was on fire was to my insurance broker, Chuck Cahill. I had worked with Chuck and his wife Gisela for many years and knew they would help me figure out what I needed to do next. While I was on the phone with Gisela, Chuck got in his car and drove an hour to my cape house. I was traveling and was out of state. Cuck talked with the fire department and stayed until my daughter arrived on the site. Later, going through my insurance plan with my adjustor, I had the proper coverage....whew...I could rebuild.

In my many years as a home and auto owner I have never had service as impressive as the service…read morethey provide at Cahill. Gisela goes ABOVE and BEYOND what is expected of her. The small things, like picking up documents at my home or hand delivering something that needs to be signed, make a difference. However, she REALLY proved her value while working on a very complicated FEMA flood insurance case. She has been to the court house to look up old flood maps, secured information from the town and provided all of this to FEMA and then followed up with them. You cannot beat Cahill for service and it has been very convenient to have all of my insurance needs taken care of in one place. I highly recommend !

We've moved several times over the last 20 years, so have been with a lot of different agents…read more Richardson is, by far, the most knowledgeable, friendly, helpful, and accommodating agent we have ever worked with. Very quick to answer any questions we have - via email or even text! Only wish is that we had found them years ago. Highly recommend!

During the pandemic the lease on my vehicle was ending and I had to coordinate the pieces of the…read morebuyout including plate return, new plates, new title, and new registration. Mike Richardson was able to answer all of my questions and made the process seamless. I didn't need to make an appointment to go to the registry because Richardson Insurance was able to take care of it all from their office. Mike was even nice enough to take off my old plates and put the new ones back on. Great customer service, extremely responsive, and well-versed in customer's insurance needs. I would absolutely recommend Richardson Insurance.

So I had Liberty Mutual for a long time who had long been far and way the best bang for my buck vs…read moreother companies. I was very skeptical that another company could give me a better deal and I didn't want to leave a company that I had been with just to save a few bucks a year. But Frank had sent a custom plan that he showed me line by line the improvements in coverage I'd receive and the huge savings I would receive monthly. I was very skeptical at first but I switched both my vehicles over to FDP about 8 months ago and I've saved about $90 bucks a month on average. Definitely worth the value and savings

From the owner: Working with people to obtain coverage for Life, Disability Health Business Home and Auto policiesread more

An amazing team & office, downtown in Marshfield. I call often with questions and Carolyn is…read morefantastic! Been a customer for over a year and do not intend on ever leaving!!

Best place in Marshfield to insure your automobile. Staff is extremely friendly and helpful…read more Whatever you need they can and will get it for you.