I had an unattended death in one of our rental properties that went undiscovered for several days…read more Shad and his team worked hard to take care of the situation promptly and get the property safe for us to get in to. He worked directly with the insurance company to get my claim filed. When the insurance company balked, Shad knew all the applicable standards and regulations to justify the claim. Even after he had been paid and the job was finished he helped me get the insurance payment I was entitled to.

We had a situation that needed immediate attention. Ben Davis Restoration (BDR) was one of the…read morecompanies that was suggested to us. Upon speaking with a several companies, BDR were the ones who could provide us the quickest response. Unlike many contractors who over promise and under deliver, BDR was on time with all the dates they provided. Through the entire process they were extremely professional, helpful, and courteous.

our insurance agent recommended I call Paul davis they were there within the hour. they quickly…read morehelped me move things out of the water and started soaking up the water that it flooded our basement. Over the next week and a half they came twice a day to check how things were drying and make sure that the mold did not form. They explained what they were doing every time. Jennifer, the person responsible for their packing was amazing. Not only did she get our basement packed up well she was supportive. emotionally reassuring me that this would all work out. This made such a difference. I would highly recommend them when you're having a stressful time with flooding.

Did not communicate with me and it took them 3 months to finally try to get something going on the…read morerepairs to my house. absolutely a horrible experience and I had to go with a different contractor to get the work done.

I would start and end your search here. David has the biggest heart of anyone I know and his team…read morewill take good care of you.

Came as soon as called and started cleaning up after a leak ruined a tiled bathroom floor and…read moresoaked the under structure. They worked steadily until all was dry and ready to repair. they also had a good recommend for putting all back together and finishing. they followed up and made sure all was taken care of correctly. they worked well with my insurance man I was more than pleased and would recommend them to anyone.

Mitch is not someone you want to do business with. If you want to pay three times more than what…read moreother companies charge, this is your guy. I was charged insurance rates and Mitch refused to lower the price. I was forced to pay over almost 3k just to dry out the carpet and pull some sheet rock. Mitch threatened to put a lean on my house if I didn't pay my bill in full. What an absolute jerk. DO NOT use this company unless you want to over pay to have them set up some floor fans & then rip off way too much drywall because they thought they would be hired to repair it, I kid you not he was angry when I told him I would be hiring someone else. What an absolute jerk and a total rip off. Stay away.

I can't say enough about how Chad and his team with Puroclean went above and beyond helping me when…read moreI had a water pipe burst behind the sheet rock in the HVAC room. Chad was a great help by showing up in a timely manner and helping me with the insurance company and keeping me informed every step of the way. Other restoration companies that I called only seemed to want to cut me out of the picture and deal straight with the insurance company and keep me in the dark, but Puroclean was right up front all the way. Thanks again, Chad.

We recently had a water break in the lower level of our and flooded a finished living area along…read morewith water shooting up all over the wall insulation in the equipment room. After trying to contact a number of local family owned companies offering 24/7 service no one has anyone available. This was on a Saturday. I then thought of the tv commercials about ServPro.?I never thought that we would ever be in need of that kind of service. I started to try and clean it up myself with a shop vac, squeegee, broom and a couple of box fans but soon realized it was a lot bigger job. After contacting ServPro Nixa/Branson they were here within 2 hours. They set up 9 air devices, removed the insulation that was soaked along with the carpet pad that soaked. It took three days to dry out and replace the damaged materials then shampoos the carpet. They used detectors to make sure everything was completely dry. Their team was very professional, went right to work. Very friendly and thoroughly explained what they were going to do how long it would take. I know it only takes a few days to start having mold and mildew to form which is a bigger problem. Thank you for a job well done.

They were sent to my home , post storm by the insurance company, due to mold. They came and looked…read morearound them said that the don't do mold extraction. Then WHY SHOW UP when that's why you were sent out!! So the insurance paid them FOR NOTHING!

We have used Compass Restoration for mold remediation on two homes that we own. On both homes they…read moredid a phenomenal job and the price was extremely fair. I would highly recommend this company.

Our house flooded and our insurance agency recommended Compass…read more The work began okay but halfway through the process Compass stopped repairs and disappeared. After a couple of days I got in touch with Compass to find out that they'd started a job with ANOTHER customer. This may have been okay if they'd ASKED us or told us that the other customer had an emergency. Eventually they got back to work but slowly and with less than desirable results. We eventually told them not to worry about the remaining repairs because we just wanted them out of our house. Now, a couple of years later, we had our toilet replaced only to find out that the plumbing work contracted by Compass, Arnie's Plumbing, has been leaking waste water into the floor and crawlspace ever since Arnie's re-seated the toilet. When contacted Compass passed the buck to Arnie's Plumbing and Arnie said they only guarantee their work for ONE year. Insurance may have paid for our flooded house but I had to pay $500 to have water and mold damaged floor replaced. Thanks, Compass, we hired you to clean up water damage and PREVENT mold, not INDUCE it for the next few years!

After extensive water damage to the subfloor and floor in multiple rooms, Servicemaster was…read morecontracted for the demolition and repairs. They kept me up to date on every stage of the project and the end result looks amazing. Rob did a lot of the drywall and flooring and it is beyond professional. Brant went out of his way to accommodate getting a replacement vanity and made sure everything was taken care of.

From the owner: ServiceMaster DSI - Springfield MO provides trusted residential and commercial disaster restoration…read moreservices throughout Springfield, MO, and surrounding Southwest Missouri communities. Available 24/7, their experienced team responds rapidly to water damage, fire and smoke damage, mold remediation, storm damage, odor removal, and specialty cleaning needs. Backed by the ServiceMaster Restore network and decades of industry expertise, they use advanced equipment and proven restoration methods to quickly mitigate damage, stabilize properties, and restore homes and businesses to pre-loss condition. Certified technicians prioritize fast response, clear communication, and high-quality workmanship throughout every stage of recovery.