been trying for 3 weeks now to get my pool algae free, going in every 3 rd day to test the water…read more We are sold a bunch of chemicals and given instructions for the next 2 days to follow which included extensive manual vacuuming in the 80+ degree heat.Honestly think they are just there to sell chemicals. my husband and are 63 and 64 and not in excellent health. We were never offered a service call or someone to come assist us with the cleanup ( we d pay of course, because we are not able to be out there for hours).

0 ! This place is horrible ! We have trying to get our 12,000 dollar hot tub repaired for a year…read morenow ! Two attempts and now they will not return my calls ! Do not buy from Poolwerx! They will not stand behind their Bullfrog Spas! Never Again ! I will be spreading this all over Social Media!

The Bullfrog hot tub has had issue after issue over the 3 years. Pipes blowing out, controller…read moregoing out and just shuts off at times. Overall good support from Campbells but I would not get the Bullfrog spa if I had it to do over. I have a neighbor that got a Bullfrog around the same time and they have had a lot of the same issues. Bullfrog is priced like a premium hot tub I assure you it is not!

If you want a hot tub - do not order from this store. We ordered a hot tub in November 2022, and…read moreas of 5 months later - nothing. When we call, we are just told it's on order and it's up to Hot Springs. We found exactly what we were looking for at another dealer - but they refused to refund our $6,000 deposit. If you are looking for a hot tub - go to another dealer and brand. We were long time HotSprings customers until this experience.

I regret my decision to place my business with this company. They have a great sales program that…read moreis very professional, but once I signed the contract and paid the down payment, they seemed to stop caring about customer relations. They estimated the finished job to be three months, per the contract, but we have passed the six month mark and are not even close to being finished. We have not had anyone come to work on the pool in three weeks and the project manager has stopped responding to my texts. There seems to be zero quality assurance. They have installed equipment backwards, have promised to come back and fix things and then they just drop off the radar. Even though I have made the payments required of me, I am receiving lien notices from their subcontractors. Steer clear of Leisure Pools USA.

hi, David, we are supplying CFRTP pp honeycomb panels to a French pool contractor, do you use this…read moreproduct in your pools? If yes, pls contact us via www.pentacombs.com, info@pentapur.com

Premier Pools was the only pool company in the Knoxville area who accepted the challenge of…read moredesigning a pool/spa combo that would fit into the hillside next to my house. They exceeded all expectations. Premier uses the best contractors, and the project was not quick, but it was well worth the wait. Project manager Tommy handled all the details and overcame all the hurdles, making the process stress free. I get so many compliments on this Premier Pool project.

The design and the construction of the pool was flawless. I was swimming 4 months after ground…read morebreaking for both my pool and spa! Billy the project manager was reasonable and responsive throughout the project.

Our experience with Classic pools and Spas was out of the gate poor, frustrating and heartbreaking…read more From day one there were equipment failures, cost overruns and unreliable staff. The project took nearly 2.5 years, the company owner stopped coming to the site and the boys used YouTube to install the automatic cover (personally witnessed) which ended up being installed upsidedown. The grout and glass tile started coming out and their answer was to drop off a couple sheets of the glass tiles with a bag of grout. Many components had to be reinstalled due to improper installation. There was no instructions on how the system operated. Mr. Graviss stopped coming to the site, returning calls & emails which is how I figured out the install was completed. There was never a final inspection. The pool deck started spalling, cracking and chipping away months after install and the pool cover box lid no longer fits flush. Thousands have been spent to correct things not addressed and the end result is the pool is not plumb. The autocover will need constant adjustments (billed at $305/hr.). For your own sanity and financial well being do not hire this company for anything pool, spa or gunite related. Your welcome.

After publishing a glowing recommendation mid-project, I had to edit and add…read more I must alter my review. My pool was never finished, nor were the products I paid for delivered in full. I have had to retain a lawyer to address these issues. It's heartbreaking when you spend your life savings, and your contractor does not deliver what was contracted.

Look nowhere else for your hardscape project! Chis Morales and his team went WAY beyond our…read moreexpectations. We are so thrilled with our pool surround and his placement of the pavers, intricate accent borders and special inlays. His engineering skills are remarkable and his price was extremely reasonable. He showed up everyday on time to finish a rather large project. His team even worked in the rain and snow!! I would recommend his company over and over.

We lucked out when we found Chris and his crew. They built a custom-designed horizontal fence for…read moreus as well as a beautiful patio with seating wall and fire pit. Chris was honest, communicated his progress regularly, and delivered on everything he promised. They even ran into a few snags (our property is on city sewer and we had no idea there was an abandoned septic tank right where we were putting the patio!) and still got everything completed in a reasonable time frame. The crew was also respectful of our house and took care to clean up the job site when they were finished. We trusted them enough to give them a key to the house so they could access the restroom during the day and store their equipment at night. The work they did is beautiful and we couldn't be happier. Chris is passionate about hardscapes and it shows in his work ethic and the end product. I'd highly recommend Trinity Landscapes, and I'm already planning future projects with them!