I wanted to love this business but I don't. I walked in to see their selection and talk to someone…read moreabout replacing my countertops. The salesperson was with another customer, which is great for the business, but even though I was in the building for over half an hour, NO ONE greeted me in any way. I understand and respect they had another customer, but a quick acknowledgment of my presence would have gone a long way. I left the building and purchased my countertops from a different business.

No attention to finished details. One side of the counter had a rounded edge and other was square…read more They sent someone to fix it but it still shows that they don't match. Very disappointed! After spending tons of money it's very frustrating!

Beware of nickel and dime, and bait and switch practices…read more Make sure your showroom selection is actually in stock or they promise arrival on a given date. Lumber Liquidators has VERY LITTLE flooring materials in stock. If Lumber Liquidators can't guarantee a delivery date, or if they continue with subtle suggestions to switch to another cheaper quality product and they claim "we can most likely get this in a couple weeks" when the product you wanted is much higher quality, and currently on sale...that should be a huge red flag. Consider the following: I asked the salesman for an installation price. He told me $3.69 per square foot which I thought is a good deal since other local contractors had quoted me $4.00 per square foot. So I paid a $25 estimate fee which I normally don't do because honestly...that should be part of any contractors cost of doing business. Sure, it's refundable if you use that contractor...win win for them. Lumber Liquidators does install for 3.69 per square foot. But they add in all kinds of EXTRA FLUFF in their itemized estimate that any other contractor would simply include in their bottom line. For a wood floor this included: 1. saw blade 37.99 2. floor care maintenance kit 34.99 3. seam tape 41.93 4. self leveling cement 29.99 5. Adhesive 77.87 5. L-cleats) 94.95 I guess, According to Lumber Liquidators, after paying the $25 estimate fee, you also need to start buying tools for their contractors such as a 10-inch Dewalt Combo Pack saw blade listed on my estimate. LOL When adding in all these extras, the install price was $4.00 per square foot, just like everyone else in town. Don't forget delivery. Lumber Liquidators will deliver. In my case it would have been $375 for 2 pick-up loads of flooring. This is just another nickle and dime strategy to make up for the so-called "low prices." If you install yourself. If Lumber Liquidators has what you want in stock or promise a date it will arrive. If you have a big truck or trailer. If no other wholesaler or even Jerrys has a better price...by all means buy from Lumber Liquidators.

We started a flooring job with LL Flooring Oct. 2021 and we are still trying to get issues of a…read morevery poorly done job resolved. What was supposed to be a three day job has turned into a 10 month ordeal. Our installer, provided by LL Flooring, arrived and tore out the old floor. He then called the next day to tell us he couldn't come to finish the installation because his truck needed to have the distributor replaced. We offered to come and pull his trailer with our vehicle but he said he wasn't comfortable with that. We offered for him to use our tools, which we had everything he needed, but he was not comfortable with that either. His return to finish the job turned into weeks. We had a New Years Eve party planned that we had to have with the floor all ripped up. When the installer finally arrived to finish the job he smelled so bad we couldn't be in the same room with him. We sat upstairs while he worked. At one point we heard something hitting the walls and appliances. We went down to find that his air compressor hose kept flying off the compressor. In the process our walls, cabinets and refrigerator door were gauged. We have sent pictures of the damage to LL Flooring customer service. Besides the damage done to our kitchen the flooring job was done so poorly major portions of the floor required ripping up and replacing. The installer also did no clean up of the work space in the garage, we did all the clean up. He also left glue all over the flooring planks. Every time we spoke with customer service about this job they were of very little help. They spent more time telling us what they could not do rather how the problems could be remedied. After multiple calls and emails ten months later the flooring mess has been fixed. The refrigerator door with the gouge we were told they would figure out how to deal with that damage. That was 9 months ago. Now they just keep putting us off.

Go to home improvement store since moving here. Thank you. I've never had this high quality service…read moreexperience in any Lowe's or Home Depot. Bought my perennials this spring for my new front yard garden. I did not lose one perennial. They've all done fantastic so not only do they have quality people work there they have quality nursery plants.

We're new to Eugene, which means we needed to get several things for our new house and yard. We…read morewanted to avoid Lowe's if at all possible (due to their hefty financial support of certain corrupt politicians), so we were very happy to find Jerry's. The staff were lovely, and a couple of them were able to quickly direct us to the appropriate aisles when we looked confused. Prices and selections comparable to Lowe's. The garden center is particularly well-stocked, organized, and logical. Every staff member we encountered was pleasant and kind. Thanks folks. You have two new devoted customers.

I love these folks! They have solid garden beds from economy kits to beautiful fancy ones. In the…read morepast I have built 10 beds from scratch over the years. I paid more for the raw materials than for these. The people are also pretty awesome to deal with. I screwed up measuring & they were so gracious & adjusted them with no extra charges even though they had already been made. I'm planning to get a gazebo from them once I prepare the space. Totally recommend them!

I like displays for ideas and examples - and they have great displays! Once we figured out what we…read moreneeded, our purchase was quick and easy. The staff was helpful and friendly and got us loaded up and out of there without delays!

Time to replace the refrigerator. We've had good service and experiences at Lowes before so we go…read morein to see what's available. We met up with a sales rep who was very knowledgeable on the brands and their features. Tanner showed us a few different models in our price range and gave us some good insight. We came back after a couple days and had decided on what make and model we wanted. Fortunately Tanner was on duty that day as well and really helped us out with the shipping and delivery options. We opted for the complete setup and installation along with removal of the old. Luck was still on our side as it turned out there was an opening for delivery the next day, so we took it. We were scheduled for a delivery time between 10-2. We received text alerts for time reminders. Another alert showing the delivery tracking, then we even received a call from the delivery team letting us know they were 15 minutes out and on their way. Talk about competent! ...a stream of communication and very timely activities, our new unit showed up at 11am. I had cleared a travel path through the house for the delivery guys (I never got their names) and the first thing they did was remove the front door and take out the old unit. These guys were so smooth and professional that I was shocked. They just went about their business, no wasted time or movements, just disconnected the plumbing for the ice maker, then used an interesting shoulder dolly strap so they could carry it instead of stumbling around with a wheeled dolly. Never even so much as bumped a wall. Once outside they loaded the old one and unpacked the new one. They cleaned up after themselves, no garbage laying around. Next thing I know the front door is rehung and still works perfectly. These guys were polite and professional every step of the way. They walked in the new one, stripped off the protective sheets, installed handles, connected plumbing...... And then it happened..... I never measured the hole where it was going. Ugh. It was so close. I cannot overstate how important it is to measure before you buy.. I should know better.. miraculously we made it fit. This was such a snug fit that I had to remove some baseboards to make it fit. This fit is so tight that for all I know, the fridge might not even be touching the ground. Man that was close.. The whole process though, other than MY mistake was very painless and actually pleasant. The drivers managed to negotiate their truck on my limited turn around area. Everyone I dealt with was positive and upbeat. Delivery and install didn't take long at all and they got rid of the old one for me at less money than the recycling center wanted. My new Frigidaire is working perfectly and I couldn't be more pleased with how the whole event turned out! - just be sure to measure... This is the 5th appliance I have purchased from Lowes. -This refrigerator, a dishwasher, clothes washer, oven and a water heater. Good service keeps us coming back.

Lowes has the best supply of everything. What they have is different so.i.end up.here when…read morei.discover I can't find it anywhere else. Very friendly staff

I made three trips to Lane Forrest Products recently to fill my raised garden beds with lovely…read moreenriched soil. All 3 gentlemen that I encountered were wonderful and excedingly helpful. Im a 70 year old woman and really appreciated their kindness. Thank you, Nick, Dalton, and Bradon! You help make this company GREAT!

This is a great place to drop off yard debris, buy some bark or rocks. I personally like the…read moreability to pickup a 5 gallon bucket of rock for small jobs around the house. They deliver too! Everything is affordable and the staff is friendly. Highly recommend Lane Forest Products for small or large jobs.

Great place! Kenzie and Troy were so helpful in selecting a tile floor. They had great…read morecolor/decorating suggestions. We checked out competitors and they didn't even come close to their customer service! Highly recommend them!

I went all over town shopping for our kitchen remodel. This place was hands down the most…read moreimpressive. So easy to work with, excellent product and craftsmanship. Fast, easy install. 10 stars.