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    abcMontecchia Alajmo

    5.0 (1 review)

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    14 years ago

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    JW Marriott Venice Resort & Spa - Arriving by boat

    JW Marriott Venice Resort & Spa

    4.1(74 reviews)
    43.5 km
    €€€

    Absolutely a top tier experience. It is its own island across the water from Venice. The moment…read moreyour water taxi landed the staff is there to meet all your needs. The venue just has everything you ever wanted in a resort. The rooms are beautiful with your own balcony and sitting areas. Family friendly with kids activities. Water taxi to Venice every 30 minutes.

    We had to move rooms 2 separate times and both times it took over an hour for the front desk to get…read moreus into a separate room. First night we moved due to an ant infestation. Second night was due to no less than 100 mosquitos coming in our room. The kicker was the front desk staff told me initially to use a fly swatter to kill the mosquitos and then said they'd send an employee to vacuum the mosquitos. The employee also insinuated I let the mosquitos in and that it was our fault. However, my wife and I both had bug bites from the first 2 nights, and I had killed a mosquito that morning so it clearly wasn't an isolated event. Even another guest who we saw on the water shuttle had been bitten around 20 times on his legs. After telling them we want a new room, they made us wait over an hour to get switched out while we were being attacked by mosquitos. Not to mention when we first checked in, the room keys didn't work to the door, and the staff made us go back and fourth 4 times between the 3rd floor and the lobby for new keys and to find engineering to work on our door. For being a 5 star resort, they sure have a lot of issues and don't know how to solve them and don't offer even any apologies. Also, an an aside but also very important to me is that the toilet paper was equivalent to sand paper. Yet another amenity that you'd think would be solid at a 5 star resort yet was on par of a 1 star

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    JW Marriott Venice Resort & Spa - Beautiful spacious room

    Beautiful spacious room

    JW Marriott Venice Resort & Spa - Lobby

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    JW Marriott Venice Resort & Spa - Lobby

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    abcMontecchia Alajmo - venetian - Updated September 2026

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