Our AC broke while we were in Europe and Pittsburgh was having a heat wave. Our house sitter didn't…read moreknow what to do, but we called Pepper Mechanical and they were able to come out, diagnose, and fix the problem in an hour. The service was performed well, the price was totally reasonable, and the customer service was great.

They were late, rude, unprofessional and did a poor job that I had to go back, figure out and fix…read moremyself. I do not recommend.

Amazing work. I use them on all my concrete jobs now and wouldn't trust it w anybody else. They…read morego above and beyond with solid pricing.

I had scheduled an appointment. On day of appointment, 45 minutes beforehand I get a text to…read moreconfirm. Half an hour before appointment I get a phone message to confirm. Both times I was on the road driving home for scheduled appointment and could not respond. I got home 15 minutes before appointment and confirmed by text and returned phone call of technician, Chris. Chris was snippy and seemed to think sending me a request for confirmation only on day of appointment and only within 45 minutes was satisfactory and my not responding right away had him snippily ask if i was still interested because now because i didn't respond 45 minutes before appt he can't be there til 1.5 hours later than scheduled appt. What the hell? In my experience confirmations are NEVER last minute. They could easily have confirmed yesterday. Since I am on time for appointment, they want to find a cop-out excuse to be late? No, thanks. Poor attitude, late confirmation request, and no on-time appointment trying to blame me, the client? Hell no. Plenty other businesses. Oh, and, to boot, Chris I found out, is the owner. Nice... Update: to the owner Roberta's ugly response?, I say tell the truth. Trying to reach me for a confirmation 45 minutes before the appointment as the only time you try to confirm and expecting an immediate response? Why not just assume it IS a go at that point since the tech should be on his way by then. And Roberta saying in response that tech was going to only be 15 minutes late? Not true. Chris said he was going to be 1.5 hours late. Instead if 3pm he was going to be closer to 4:30. So the call for confirmation wasn't even to confirm, just to say he would be late, very late after first admonishing me for not being available for a very late confirmation request 45 minutes before scheduled appointment. Why, oh why would they begin to presume that a day-of confirmation 45 minutes before appointment being answered within a half hour AND before appointment time is unacceptable to them? What planet do they live on? Again, other businesses exist.

They just replaced our water heater today. Good communication, stuck to their price, and were…read moreincredibly professional. They also unclogged a drain and replaced a valve, all within an hour.

My disposal was installed improperly and caused a huge flood in my kitchen. The inspector never…read morecaught that during the pre- move inspection but the plumber knew right away and rerouted all plumbing. This company has been to my house several times for other issues. I love them!! The are responsive and extremely reasonable. The are my go to plumber always. I am about to call them now for a new issues

Was helpful and friendly. When the problem turned out to be a smaller issue than originally…read moreexpected he was quick to point it out and not overcharge. I would happily use them again.

Their horrible! They dont stand behind their work. We had roof put on late 2016, it leaked in two…read moredifferent places last year. She said it was under warranty 10 years. They put nails where they should be and caulked flashing for the other leak. This year leaked in both places again. I was told it's not under warranty! hasn't been 10 years yet. She was beyond rude and the owner as well. Their answer was..things happen!! So I should expect every year to have leaks. Go elsewhere!!

I recently bought a house in Pittsburgh and it needed a lot of work…read more Wife and I decided that the 19 year old heating and ac unit where not efficient and there was also a crack in the heat exchanger. I called Schultheis Bros for an estimate. I got there name off of the trans website as an authorized installer. From beginning too end Schultheis Bros where professional and did an amazing job. The sales gal came wrote up an estimate and gave it to us on the spot. Wife and I said ok and about a few days later she came back with lead installer too check over everything too make sure everything was going to be ok for the instal. He decided we did not need as big a but heating int or as big a ac unit as our third floor is not vented. The installers where fast and friendly and did an amazing job. They worked very clean and did not leave any mess at all. I would definetly recommend the Schultheis Bros team for all your heating and cooling needs.

They never returned later that day to fix the part, let themselves into our house while I was…read moreoutside walking the dog, used the bathroom, made themselves at home, and never called before coming like I was told. Below is full story: My landlord's standard general contractor could not work on furnaces and so he sub-contracted out the work to these guys. We were told that they were coming on Wednesday, February 5, and that I was receiving a call before they came. I was able to work remotely that day from home and was ready for them to show. I went to walk the dog outside, took my phone with me, and came back to an unmarked truck parked along the road. The workers had just let themselves in our house while I was walking the dog. I yelled "hello" from upstairs since the truck was unmarked, and I never got a call that they were on their way, and no one answered my hello. I went downstairs and they already had a panel off the furnace. I was scared since I never got a call and the truck doesn't have any business logo or decal. I asked them, "Do you guys just let yourselves in to people's houses? I was out walking the dog and was told you were calling first, and took my phone with me." They just said that their boss never told them to call and that they were sorry but were in a rush, so they let themselves in after no one answered when they knocked. Then I went back upstairs and the upstairs bathroom toilet had the seat still up with urine on the seat. So, I went back downstairs and asked them, "Did you guys just use the bathroom on your own as well? You left the toilet seat up." The older gentleman denied it but the younger one apologized and said it was him. Afterward, they went outside to make a few phone calls. They came back in and the younger gentleman said he had to go to other calls/make other stops and to go get us a part - a smart sensor or something - and that he would be back later that day. I confirmed with him that I'd be here all day if they came back later. He also wasn't sure if Joe (the landlord's general contractor) was paying for the part or what, and that they will get better and work on their communication. They have never come back to actually fix the part since that late morning they said that they'd be back Wednesday afternoon. It wasn't until they left, that I saw the back of their sweatshirts had the business on it. They were from "Allegheny Plumbing, Inc - Heating Cooling."

Called Allegheny Plumbing in the morning. The same day they came out to give a quick quote after…read morelooking at the project. They installed 2 new (hot&cold) washer valves which were previously rusted so bad the hoses couldn't be removed. Not only did they give a reasonable price they hooked up the new washer&dryer and leveled them, something the delivery drivers couldn't even achieve! Thanks for the great service! Nothing like coming home after work and seeing a job done well with nothing to worry about!

These guys went above and beyond for me and my property. Pittsburgh could use more companies that…read morecare as much as the restoration team. They not only came with solutions but they lead with quality people.

I hired this company for attic mold remediation and related repairs. The written agreement clearly…read morestated that half the payment was due upfront (which I paid), and the remainder was due upon completion. There was no clause or discussion requiring additional payment before the project was finished. The company completed only part of the work and then left the rest--specifically insulation and drywall--unfinished. This left my attic without insulation during the coldest part of winter. When I followed up to have the work completed, my calls went unanswered, despite being told they would return. One day, I came home from an appointment to find the workers packing up after completing only the mold remediation portion. They had the owner on speakerphone. At that point, the owner demanded additional payment before proceeding with the remaining work. This had never been discussed and was not reflected anywhere in the written agreement. I calmly pointed that out. The owner then proceeded to yell at me for an extended period of time over terms that simply did not exist in our contract. The interaction was aggressive, unprofessional, and completely out of line. During that conversation, I even tried to de-escalate and discussed possibly separating the remaining work due to his behavior. However, I made it clear that my preference was for the job to be completed properly and with care, as originally agreed. That never happened. After that interaction, the company stopped responding altogether. I ultimately had to hire someone else to finish the job. To be fair, the employees I interacted with in person were kind and professional. However, they also did not respond to my follow-up attempts, which I can only assume was direction from the owner. If you are considering this company, make sure every detail is explicitly documented and be aware that the project may not be completed as agreed. Additionally, the owner's conduct alone should give serious pause before entering into a contract.

I cannot speak highly enough for the job that they did and how well they worked. My AC kicked out…read moreand stopped working while I was on afternoon shift when I got out of work I sent a message at midnight to their company. They contacted me the next morning at 7:30 and by 8:30. They came and fix the problem within 20 minutes and only charge me for the service fee and the parts and had AC back up and running within a day. For a extremely fair price the service technician was highly trained, knew exactly what he was doing. What he was working on I myself am a mechanic in a different trade and I knew that this guy knew his stuff and was very very good at what he did. Excellent job great company I will absolutely use them again and recommend them to anybody else.

The service and quality of work is great. Wonderful owner (chad) and employees. Highly recommended…read more Prompt response any time I've gotten in touch with them.