My father is receiving excellent care at the St Luke's South Rehab Hospital. Dr. Hermes is a…read morefantastic physician. ALL the nurses and NAs are so great. He has had PT, OT and speech. They work him good. He has made great progress. Thank you to everyone there!

I spent several weeks at this center after my motorcycle accident. I only had one working limb…read morewhen I arrived, my right leg. BOTH arms were in casts wrist to shoulder and my left knee (hematoma) and foot were broken. And that was just the physical state I was in, my mental state was bruised as well. To say that the staff put me back together is an understatement. The PT's, OT's, Doctors, nurses, volunteers, housekeeping, and food services staff are incredible. They work on individual plans catered to your personal rehabilitation and review those daily. They CARE and it shows. It's not just a job, they are determined and rooting for you. (No kidding, they applaud your accomplishments.)

Yes, my parent was there to get rehab, get better and then come home at first Everything seemed…read moregood but slowly we noticed he never came out of his room. His legs were so swollen.legs were never propped. He was Septic. His catheter was disgusting and not changed even after we had asked them to change it ,and one female worker called him "stupid "which we did a report on. We do believe he was neglected, we asked to have him sent to the emergency room. This was on a Wednesday and he passed away Friday morning please people be aware take care of your family in this facility the hospital said he had pneumonia and that very morning the nurse at ignite checked his lungs and said he sounded just fine. Again, I'm not saying my dad was the healthiest person in the world. He wouldn't be there if he was, but I am definitely in shock that he went in there better than he came out now he's gone. I do believe that if we didn't push the fact that he needed to go to the ER, he would have died in there, but instead he died in the hospital these are just some of the pictures of him and we have so many more we are having this looked into

Severely understaffed. The nurses are rude and do not show care or compassion. They do not…read morethoroughly check patients to ensure they understand their charts. They also failed to check to see if patients are clean and dry. If I could leave zero stars I would.

Had a surgery at Advent, and all staff there were great.A special shout out goes to Nurses Rayna…read moreAnd Kirsten.They provided excellent care during my stay in hospital.What a great experience for me during a trying time.

I was there for an Endocrinology appointment. Elli Roberts PA and Dr Luí have been AMAZING, very…read morecaring and attentive. The staff are friendly and the building is clean and welcoming. I definitely recommend coming here if you're searching for a diabetes doctor.

I recently worked here. I wouldn't give this place one star if I didn't have to. The care is…read moreextremely poor. The staff is awful and the turnaround rate is very high. It says a rehab, but I will be honest most of the people that were there ended up staying long term. I was there for about three months and I've heard they had been through a hand full of administrators within the last couple of years. State is called very often. The staff is racist. There is an insane amount of drama in this place. It is not a place you want to go to get better.

I was recently in here for a variety of ailments. i was on the fence about my feedback until my…read morelast day there. i had my cell phone stolen. 90% of it appears to be an employee. i filed reports on it ; to no avail as of yet. Anita (DON) awesome. Ketsia (hospitalty) awesome + some Ashley (case worker) awesome Bobby (CNA) awesome Megan (admissions) off the charts Theresa (ot) awesome Derrick(pt) awesome DJ (med tech) awesome Crystal(nurse) awesome kitchen aids suck, Food sucks. cold coffee everday except when Megan brings it, TVs suck. old school 10" screens made in 2008 make you go blind blurry and dark, Smoking on time slots was awesome people on cell phones in the workplace 24/7

Where to even begin? The food here absolutely stinks. We learned that they no longer make their…read moreown food in house and it is transported from the long term care facility, that pretty much sums that portion up! Very small portions, no temperature control, and no taste on top of that! In fact they have been cited for violations in reference to the food temperatures and yet still don't check temperatures. Not sure they even own a food thermometer? Obviously nutrition is a big part of the healing process! If you put on your call light, don't expect it to be answered right away. Staff is stretched very thin here! Some of the staff members care a lot more than others, but that's everywhere. Riley was a great Nurse and Lillie was a great tech. Those are the only 2 names I can recall off the top of my head that gave exceptional care. I was there when the Occupational Therapist was doing the final discharge assessment as I am a family member. Talk about rude and no patience! Yes, she has both of those titles! Discharge was a complete disaster!!! When you first arrive at the facility an assessment is done on the equipment you currently have at home. We didn't have a wheelchair and were in desperate need of one as my family member was having a difficult time standing, not to mention walking. Insurance wasn't an issue as my family member had it covered. Also home health was to be ordered as well. Nightmare! So I spoke with the facility the morning of discharge via phone. I asked about the wheelchair? Well we will order it now and hope that it gets delivered by the time you get here. What am I supposed to do in the meantime with my family member not able to walk? It will be delivered to your house. In my opinion, that's just setting us up for failure and basically saying that's your problem now! Thankfully a staff member did allow us to take their wheelchair until we had ours delivered after advocating for my family member! Fast Forward - wheelchair never was delivered nor home health ordered. I even followed up on this the following week as I had two family members there at the same time and discharged at the same time/same destination. Ultimately when I arrived I had to wheel both of them out myself and it was my responsibility to get them in the vehicle by myself. I had to ultimately lift one of them in my minivan due to her not being able to stand or walk and she screamed in severe pain. We left there and went straight to the Emergency room where she was admitted to the hospital for over a week and transferred to an acute inpatient rehabilitation hospital for additional therapy. Also, the Nurse Manager will absolutely take the side of her staff regardless of what you say as a patient or patient's family member. I know this first hand as I had spoke with her on a few occasions about different issues. Complete waste of oxygen and time. This place definitely needs some improvements in a lot of areas throughout the facility with staff, food, etc. It could be a great place with some adjustments. Recent remodeling was done to give it a better atmosphere and appearance. The new floors due make quite a racket with the computers rolling on it though! It would be nice to have fresh fruit readily available for the patients for snacks as well as fresh brewed ice tea.

After open heart surgery at Olathe Medical Center. I was sent to Hoeger House for further…read morerecovering from the surgery. This if course meant time in physical therapy to build up my straight. As well as time with Occupation Therapy to make sure that I knew how move so as not to reopen the wounds. All of the staff at Hoeger House are very professional. They are very dedicated to every patient that comes into the facility. The therapy staff creates a very good hands on two to three times per day therapy sessions. In these sessions all areas that a patient might need help in is covered. Including personal(bathroom, dressing, hygiene). Hoeger House also includes nutrition with three meals a day. They also offer group get together thru out the week just so that a patient can relax in between therapy sessions. At Hoeger House you can recuperate and relax. The staff is very professional and knowledgeable about what is needed to make ready to go home back into there lives.

The staff really cares about their residents and management too! They provide great care and seem…read morelike a family! I would recommend anyone to keep their loved one there!

It was "divine intervention" that led us to this facility. We were in a panic and emergent…read moresituation trying to get my Uncle who lived out of state places closer to home. In the midst of the his Alzheimer disease and other issues, the staff has been superb and caring. They have always addressed our concerns as quickly as possible. Grateful for the care that he is receiving

The villas and independent living apartments are beautiful. Lots of activities. Care for a loved…read moreone once they advance to memory care or the nursing facility drastically drops. We've waited 15 - 30 min. for someone to help my mother use the restroom where employees sat at the desk where the alert lights are used and take their time getting to the room. Mom is often left waiting in a wet diaper. Employees are often in the dining room when it is not being used, unused rooms, or seated in the large gathering space on their cell phones. I particularly wish employees were more engaged with elderly residents in wheelchairs were gathered in the main entry. We were told they gathered residents here for social engagement - but no one is socially engaged. The lack of engagement between residents and staff on their phones makes Lakeview advance patient care a very lonely place to be.

We've waited 15 - 30 min. for someone to help my mother use the restroom where employees sat at the…read moredesk where the alert lights are used and take their time getting to the room. Mom is often left waiting in a wet diaper. Employees are often in the dining room when it is not being used, unused rooms, or seated in the large gathering space on their cell phones. I particularly wish employees were more engaged with elderly residents in wheelchairs were gathered in the main entry. We were told they gathered residents here for social engagement - but no one is socially engaged. The lack of engagement between residents and staff on their phones makes Lakeview advance patient care a very lonely place to be. I really felt you treat the elderly very poorly. No communication between family member and staff. I am not sure where you got your rating 3 stars, but it did not come from the Rehabilitation floor. Please treat our precious and most valuable senior with respect, no like they do not matter! They do matter!