very horrible experience went in only for an evaluation first visit and I left terrified for my…read morekids or any kids who see alice panko. very rude lady did not seem happy to see my kids, looked annoyed that my kids were interested in the toys. Mentioned my son had a lip tie and tongue tie and without any explanation or previous warning proceeded to open my son's mouth and begin to examine and of course my son was startled and crying, she was so aggressive and was like nothing happened. This lady is not a MD or dentist to be opening or viewing anything. I complained with my insurance and starting a report. I have never been so shocked by a speech therapist first visit unlike this experience.

The director was unpleasant to work alongside with after the third visit I was out. She was trying…read moreto enforce the idea that English is the main language to be taught to my child, and even to me. I spoke with my child's school speech teacher and she assured me that I should continue to speak Spanish as well. I was discouraged to view my child during therapy and my child did not seem too happy to be there. The directors lack of compassion and my child's anxiety towards this place has left a bad taste, I will not be going back.

I don't really suggest it. I called the first day I got a referral to schedule an appointment and…read morethe girls was rude and didn't schedule it and hung up. I've been calling all day and no one has answered or got ahold of me.

DON'T come here if you have private insurance. Office management is not competent in handling…read moreprivate insurance claims. After paying a high co-pay each visit and meeting my deductible in February, I informed Emily the office manager that we had reached enough visits to meet our deductible which would mean a lesser co -pay. She advised that I continue to pay the high co-pay until the claims were processed. She assured that we would be reimbursed the difference. I continued to pay the higher co-pay checking with Emily and my insurance company weekly on the status of claims processing. After getting the run around and continuing to pay and pay the high deductible, I discontinued service with AB&P in April. By this time they owed us $300. I continued calling and checking with Emily and my insurance company at least on a monthly basis. By now we are in August, we have not received a penny back of our money and Emily has completely blown me off. On our last conversation she said she would check with the owner Hector about our reimbursement. Never heard back. I called and left another message, still nothing. I'm exhausted from begging for our money back. Lesson learned, I don't think we'll ever see our reimbursement. The therapist are great here so if you don't have a co-pay this place is for you.

I can't say enough good things about the entire team at Yagel! From the initial consultation to…read morethe weekly therapy at home they have been an absolute God send. They are friendly, caring and very professional. I can't imagine my child in better care than with them.

I do not recommend Therapy Services. They are very disorganized with poor customer service…read more After a long wait we were working with a good therapist but she quit after only a few months. They sent another therapist but he quit after only one session. The office staff told me they didn't have any other therapists and told me to feel free to look elsewhere. Disappointed!

Mi reseña será en Español. Porque apesar de vivir en El Paso, Tx. No hablo Ingles. Lo anterior no…read moreha sido impedimento para que Aces nos haya recibido con mucho cariño. Tenemos en Aces desde que mi hijo cumplió 2 años, ahora tiene 5. Escribo para recomendarlo; apesar de que la terapia ABA es severamente criticada, Aces nos a enseñado que todo comportamiento con respeto, con constancia, con convicción se puede modificar. ANGELA es la terapeuta de mi hijo, y estamos muy agredecidos de haberla encontrado. Ella ha encontrado la formula para que mi hijo aprenda divirtiendose, siguiendo un protocolo en sus rutinas, invitandolo​​ para que mi hijo ceda a participar en actividades que en el pasado se ha negado hacer. Hemos visto un claro avance en su comportamiento. Algo que me gusta de Angela es que ella nos escucha, cuando le platicamos alguna necesidad, es rapida en atender ese llamado, pero la clave de su exito es la constancia y seriedad. Gracias Angela. Quisiera mencionar quién desde El principio ha estado con nosotros, Natalie, ha sido tan paciente con nosotros, ha decifrado el comportamiento de mi hijo muchas veces, es una terapeuta muy inteligente, sumamente calida con mi hijo, siempre paciente ante nuestras exigencias, lamentablemente Natalie se ha ido del El Paso, pero no puedo escribir una recomendación para Aces sin hablar de ella, el conocimiento que tiene es impresionante, altamente analitica y observadora. Ella ha sido y será vital para el progreso de mi hijo. ​Gracias Natalie.

As always not all therapists are great but some are amazing for sure. Just be careful and I mean…read moreVERY Careful of there billing department. Some shady shady shady people in there. They will be insurance fraudulent charges and insurance will come to you about them. AGAIN therapist are most awesome but watch the billers.

Very helpful and attentive to my mothers needs, I definitely recommend this place for anyone that…read morewants there medical needs met with people who truly care about your well being! Thank you so Much for the Doctors and all the staff!!