I have come here to check out the kennels for my little dog as we were planning a holiday and needed a place for him to stay at. Acacia Ridge Pet Resort is located in Willawong which is mainly a farm like suburb with plenty of space, occupied by other pet accommodation, plant nurseries or industrial businesses.
The staff I have met here are very informative and helpful. They make sure you get as much information as possible and answered all the queries I had. They staff at reception organised for me to do a walk-through to have a lot at the facilities. Obviously the kennels were very loud. Some dogs either looked liked they loved it, or in major distress. Most dogs here are buddied up with another dog of similar size and temperament. Otherwise if you pay for the premium accommodations which is about $70/day on peak time, the dog can stay in a small air conditioned room with TV and big sized bed.
They do not allow you to bring any of your dogs toys or bed, but if you wanted your dog to eat their usual food, you will need to provide it as well as pay extra for this privilege. You have to pay extra for a lot of things including, personal playtime with your dog ($10/ 20 minutes), brushing ($6/ session), playing with a kong toy ($4/ session) and applying medication ($2.50/ day).
I personally don't like the fact you have to pay extra for all these things. But the staff are lovely and I'm sure any dog would enjoy staying there either in their own room or share it with a room mate. read more