Christine and her team are amazing! I was so stressed dealing with mortgage loans and all the stuff…read morethat comes with it, considering I've had bad experiences in the past. Christine is so good at making the whole process super smooth and simple. We had very open communication and I was walked through the whole process in a friendly and professional way. I can't recommend them enough! They are going to take care of you and make sure the process of buying a house is the easiest it can be.

I cannot recommend Christine enough. I had reached out to several lenders, but as soon as I spoke…read moreto Christine I knew we had to go with Christine. Purchasing a home can be such an overwhelming process, and she immediately put us at ease about the process. She was extremely attentive and hands on from day one, and just helped this process go along so smooth. She kept us in constant communication each step of the mortgage process, and made herself available for any questions or concerns we had. She is passionate and motivated and truly cares about her clients. I cannot recommend Christine and her team enough, and I would HIGHLY recommend her to anyone who is starting the home buying process!!!

Jason Pike and his team are wonderful at what they do. They are excellent communicators and you…read morealways know where you are at in the mortgage process. I received a message every day letting me know the progress of my loan and any information that was still needed. I would highly recommend using them for your next home purchase.

We got a great loan. A bit said that they ended up transferring it to another lender . It honestly…read morecaught me off guard. The staff was very helpful. Communication was excellent. As well as prompt follow up. Would likey go with them again even though they sold off my loan.

I've only been a member of NFCU since April 2026. My sister passed away, and this was her bank. I…read moredecided to use this bank to set up her estate account. Once they received my paperwork (DC & court papers) that I gave in person to this location, Loretta told me over the phone that they would send me an estate application, that I would need an EIN, and it would take 7-10 business days after processing the application to open and fund the account. She also said they need my signature on file which they have through the application. I waited for them to send the application, and I waited, and waited. I called and left a few voicemails with Loretta over the course of a few weeks, and didn't get a call back. I finally requested to speak to another staff member, and immediately she discovered that the application was sent to the incorrect email address. She got the correct address and sent the application immediately. I filled that out and waited for them to tell me it was funded. I waited 7 days, and then I called them. It was funded earlier in the week. I had a few checks to deposit to this account, so I took them into this location. The teller was friendly, and he told me it wasn't necessary to sign these checks. Later, I paid them another visit. I had title paperwork that needed several pages to be notarized. I checked in with the person up front, and they led me straight into the room to take care of our business. I've had very good experiences in person at this location, but the handling of the business via the phone wasn't nearly as much fun.

I have not been in person, but when I have gone in person, I've been treated with warmth and…read morekindness. They really know their work and are more than happy to help with anything I need. They are efficient, knowledgeable, energetic, and clean.

The Homewise team was always available to go through this process with my husband and I. As first…read moretime homebuyers it could be overwhelming. As we went through our adventure- there were aspects and situations that were new to us. However our broker (Elena) and underwriter (Leon) were always there guiding us every step. They even have home buyers classes- educating us on what the right steps were for our situation. They were recommend by a friend and I was not disappointed. I would also recommend them. Gabe & Melissa

If it wasn't for a lady at Roosevelt Park who told me about Homewise, who knows how things would…read morehave turned out ! I have bad hip issues and was unable to work enough to keep payments up on my old home, I stayed with a friend for over a year through a surgery. When the perfect home was available I was in perfect shape to purchase and have been so VERY HAPPY since then . THANK YOU HOMEWISE for making a home possible!

It's been a few, or 15, years since I've bought a house, and things have changed. Mike Sandoval and…read morethe folks at LeaderOne made the process easy to understand, and really very stress-free. I would, and will, recommend LeaderOne to everyone looking for a mortgage lender.

Jim and his exceptional team at LeaderOnce Financial go over and above to make the mortgage…read moreexperience unforgettable! This team genuinely cares about their clients, and in every step of the mortgage process they deliver an amazing experience. It's wonderful to see a team of people who care so much about their clients and about one another. I am incredibly impressed and grateful to know Jim, Kristie and their amazing team!

Not the best process. Loan officer frequently out of town so there was a huge lack of…read morecommunication and responses to my requests. Nothing was explained to me, I'd just suddenly get an automated request to sign documents. I made specific requests prior to close because I wanted to ensure closing wasn't a scramble. The paperwork was incorrect when I got to close and I had to sit for over an hour waiting for new paperwork, then resign all the previous documents. It was a mess. And I didn't even get a text message apologizing for their mistakes and the delay.

Zoe Enright is a consummate professional who works with her clients to guide them through the…read moremortgage loan process. The entire procedure can be managed electronically through a secure website. Thank you Zoe for all your help in our recent home mortgage application process!

Schwab failed to pay withholding on my IRA RMD as instructed, and I had to pay large IRS penalties…read moreand interest for which Schwab refused to reimburse me. Unless you like chatting with computers and being treated poorly, invest with Morgan Stanley, Fidelity or another broker that doesn't treat people like poop.

Assets frozen. The first thing that went wrong with schwab was my zelle on the schwab app. At first…read moreI sent money and it said it would take 5 days. Then there is a button that says cancel zelle payment button on the schwab app. I pressed it, and it said it was canceled. I walked into the schwab brokerage building to deposit a check into my checking account. And the first thing the representative said was oh your using this check to pay your zelle balance? And I told him, that I had canceled that zelle payment on the app. Then the next day I sent money through zelle and it sent immediately this time. Then I was going to send money that night through zelle and my zelle account was locked. Schwab said they would send zelle an email. Then I deposited money into my checking through plaid the day after the zelle incident. Then I tried to login to my schwab app and all it said was i could not log in and to call a number. I called the number and the lady said my account is frozen. That the check I deposited was fake. And that the only way to unfreeze my account was to fax all my income sources. I did not receive any notification that my schwab account was frozen, leading me to believe that schwab thinks I'm the one committing fraud. Then I explained that I had deposited money and it said it would take a few days to process. Then the lady said since your account is frozen schwab will not accept the money. Today, schwab DID accept the money. I have no money because my account is frozen. And every time I call them they say they are working on it.

The Nusenda team that monitors reviews reached out to me via email and provided a phone number to…read morehelp resolve my issue. I had the pleasure of working with Michael, who was truly a breath of fresh air. I can't express how grateful I am for his incredible support! He guided me through a challenging problem with such patience and expertise. After asking just four questions, he quickly identified that Nusenda had purged all web users who hadn't logged in for a while. Michael provided clear instructions to create a new user account, stayed on the line to assist me every step of the way, and ensured my information was verified in the system to prevent any future issues. I am so thankful for Michael's help--his kindness and dedication made all the difference! Thank you, Michael!

I am banking for years with Nusenda. And now because of one incoming wire with a large amount and a…read morecashiers check for rent the blocked my account for 6 months. Can't link external accounts or do cash deposits at the ATM. To bad that I only can give one star. I would like to give a minus for treating their customers like criminals

We chose Denise to handle our mortgage. We were living out of state during the purchasing of our…read morenew home and Denise made the process as easy as possible. She provided us with all the information we needed, kept us informed on status and required additional data, and made sure our approval was done as quickly as possible. It was a pleasure working with her and we would highly recommend her.

My fiancé and I began home shopping in September and had our hearts (okay, maybe just my heart) set…read moreon a super fixer upper.. We had gone to our credit union with no success, Denise called me and when I told her we had gone to the credit union she said: "you don't want to do that, you want to use us and the homes for Heroes program" (I work in law enforcement). I entertained her offer and I'm so glad that I did! I know I can be a pain more often then not, she stuck by me through all my irrational wishes. She set me up with a realtor who was amazing and always dependable. While we didn't end up in the fixer upper that we wanted (to our benefit, I assure you) we got a great home that's everything we could have asked for and more! She was also able to help us adjust our credit a little and we got a great rate on a house that would have originally been over budget and even got our monthly payment to be under budget!! If you're home shopping I highly suggest you start at First Mortgage! And if you're already shopping with another broker, go see what she can do for you before signing anything!

Melody was excellent. She worked extremely hard to help my family meet a tight deadline to buy our…read morehouse. Throughout the entire process, Melody was professional, punctual, knowledgeable, and friendly. She is a model for service in her industry and I would recommend her to anyone looking for a house in New Mexico. This review might seem over the top, but Melody delivered in every way for me and I am grateful for her hard work and sincere manner. She is the best!