In 2020, I worked with Sheri to get my first home. Spoiler: I succeeded and now living there…read more Sheri worked with me very well and got things done in about 2 months, in total. Sheri was professional and helped me a lot along the way of getting a preapproval so I'd know how much I could work with when looking for a home and then the finalization process of actually getting the loan for the home. The only main issue I had during this was her assistant Jessica who had asked me repeatedly for the same document I had sent her. She asked for specific verbiage which I included. It was evident she didn't actually read the document because what she requested was exactly what I sent to her. I even sent the same document and she finally accepted it after some going back and forth. That was a very frustrating week to have to go through that. There's another issue that I'll get into in a moment. About a year later, I was contacted by Sheri to see if I wanted to refinance my home from an FHA to a conventional so I could begin saving money. At first I wasn't so sure about it. Most to do with my financial situation. Money is very tight for me so having to go through with an appraisal just wouldn't work for me so I declined. Sheri handed my case off to Steve and he began contacting me. Steve worked the numbers and tried very hard to get things to work for me. Steve said he would see about getting a voucher for me that could waive the appraisal fee. That ended up not being something he could do. But Steve said that he found another thing that could work for me which is to put the appraisal on a credit card I have. About $500. I was skeptical about this but Steve said that if he could get the numbers to work, based on the estimate of my home from Zillow and Redfin, I could come out very well because of the equity in my home. I could pay off these credit cards and my vehicle and just have my monthly payment increased by a few dollars. Well that sounded wonderful. I could consolidate everything into one payment and be much more free financially. Awesome! Let's do it. So we went forward with it. This was mid September and we were hoping to be done by October 1. Due to some things out of their and my control, we didn't hit that deadline and ended up going deeper into October. Which was fine, but we were hitting their new deadline for the interest lock-in. Whoever they chose for an appraiser did not do a good job. Zillow and Redin and other sites were estimating my house to be $280-$330. Because of all these inconsistencies, they couldn't rely on these and said they wanted an official appraiser. I've done quite a bit to my home since buying it. Stuff that wouldn't show up on Zillow and Redfin's radar, so my home should actually be worth more than what they estimate just having sat here all this time. Their appraiser said my home was worth $265k. He clearly did not do his job as he was supposed to. And I intend to Yelp his company as well for this awful appraisal that my home didn't deserve. Because of that, we couldn't have my vehicle consolidated into the loan. This sucked big time to hear because that is my second biggest expense. But Steve said that we could still pay off my credit cards and I could get cash in hand. That's cool, not exactly what I wanted to hear, but doable. So let's proceed. Well now they want my "asset statements". I'm thinking they just need to have my bank statements on file as part of this. No, now they're telling me they need to see 6 months worth of savings in the event I lost my job, etc. It's standard part of the loan process, so his assistant Wendy says. I'm shocked to hear this. Because I obviously have nothing like this since I had to put the appraisal on a credit card. They knew I didn't have any extra money set aside. I should, but like I said, money is tight. Well Steve asks if I have a 401k because we can use that. Turns out I don't have that like I thought I did (I never told Steve I had one before this). So the refinance couldn't proceed. Steve said that my debt to income ratio is too high. Perhaps I could refinance my vehicle and I'd be in better standing to proceed with the refinance for my home. At this point, I'm just done. Too many promises that fell through and went nowhere. Too many letdowns. I'm done. I'm not refinancing my vehicle only to have another surprise at the end of the road again like we've had so much before. This is ridiculous. So now I'm stuck with my same financial situation plus an extra $500 to some joke of an appraiser that I now have to pay. I'm in a worst financial position than if I just never went through with this refinance in the first place. It's still my fault ultimately for not putting my foot down and not going through with this. But I don't appreciate the way they continually kept coming back to me after saying no repeatedly and I don't appreciate the fact that things didn't go half the way we anticipated.

Absolutely awesome ..... This is our 2nd time using them and will continue to use them for our…read morefutures endeavors.... The "Kim's " are who helped us... They are one organized, professional team with the most patient and professionalism... Thank you again!!!!!

I must say i can not thank Michelle over at Guild Mortgage for all the help and time that she put…read morein for me and my wife when purchasing our home. Michelle made the process so easy and very understanding of everry process that we went through. Me and my wife has been on our house now for a year and still till this day i am able to still contact her with any questions that i have about my home loan. Michelle is the best out there and i will refer her to any body that is in the housing market Thanks for all you did

Michelle exceeded our expectations as a loan officer. From the beginning Michelle provided top…read morenotch customer service. She not only helped us though the mortgage process, she also took the time to educate us on things we did not know regarding this process. Michelle was also professional, available at all times, kept us informed, and was personable. We did not feel like just another client; we felt like Michelle truly cared about helping us become home owners. She is highly recommended! Thank you a thousand times Michelle!

V.A. LOAN EXPERT! Can not thank Mike and his team enough for…read moreall their hard work and experience with the VA Loan process! So happy to have my new home! Mike and his team were so easy to work with and helpful with making sure I understand everything with no questions left in answered!

We just refinanced our home with Movement Mortgage and Joelle Southern was such a pleasure to work…read morewith. She constantly was updating us throughout the process and was always willing and available to answer my many questions! The process went smooth and was very timely. Thank you Joelle!

We were recommended by our Realtor Brian Way to contact Karen (Mortgage House) we met with Karen to…read moreget pre qualified she walked us through on what we needed to get the ball rolling she would always call us if she needed more information and updates on how things were going the experience working with her was amazing. Thank you Mortgage House Team.

I couldn't be happier that The Mortgage House was referred to me by my sister in law who is also my…read morerealtor. My wife and I just closed on our first house that was a for sale by owner (FSBO) deal. I thought it was going to be a piece of cake to buy a house with no realtors involved but I was so wrong! There were so many different pieces that had to come together to make the deal work and Scott Davis my loan officer helped me through the whole process that took about a month and a half. I was on the phone with Scott almost every day as he was helping me problem solve each new issue that came up. He always picked up the phone and was happy to educate me and give his time to make sure we were happy with the deal. I would highly recommend using Scott Davis from The Mortgage House.

Just taking a moment to give thanks and a huge thumbs up to The Giles Team at PRW Lending and Lisa…read moreGiles Ward. If you are looking to buy a new home or refinance I am endorsing them 100%! Fast, easy, all online!... (within 30 days!) Answered all my questions (some unique and some same as others) and gave me some super sound advise along the way! With all my hesitancy and lack of understanding, never once did they make me feel like I was a bother. They will always be my go-to! Thank you!!

Terrible communication. 2 weeks into our escrow contract, and they had nothing started due to…read moreridiculous excuses like "an intern messed up the contract" and the classic "system is down". Then, they told us we had our home loan approved, but we didn't have the bank inspection yet. Then they just went silent! Meanwhile, we thought our loan was at least started and in a good place given the "congrats on your loan!" email from prw, and released a portion of our deposit so the sellers would agree to extend our contract for the inspection that pwr never ordered, which WE paid to rush just to stay in the extended contract. So, we were tens of thousands at risk, and suddenly blackout communication. no responses. We almost lost tons of money, because of them!! Thank goodness for us and them we found a lender that could salvage our contract.

Lara and her whole team (shout out to Desiree and Ryan) are amazingly responsive, thoughtful, kind,…read moreand fast. This is the third time I've gotten a mortgage for a home, and I've never had such a responsive team to work with. Regular calls, emails, meetings, but never too much. When I needed help, they were there. Cannot recommend them highly enough.

This is a long overdue review. I first worked with Lara and her team back in May 2023 when I was…read morepurchasing my home. The ladies there all made the process really stress free for me. I was selling and buying at the same time, and they would answer all the questions I had which were many. So, this time I needed an equity loan, and they were great once again. Desiree was awesome even taking care of things for me on a Saturday after leaving the office. I really appreciate all the updates and clarity so that there were no surprises. If you are looking for a loan company to buy, refinance, or get and home equity loan I highly recommend them. I have already recommended them to family members and will definitely work with them in the future.

Nancy and Yolanda are the go to person if you want things down the right way. We closed escrow in…read moreonly 21 days. They are extremely knowledgeable and get things done! Thank you lady's for your hard work and for helping us with all our loan needs.

I am disappointed that I find reviews that show that they have done well with other customers but…read moremy entire month and a half experience was not nearly the same. The initial officer I had was Melanie and she was very sweet, but she could not get to my application within the first two weeks for a pre-approval and I understood that with the shutdown, things were much different. So I decided to follow through with another officer, yet I was still interested in working with this company because of the reviews. I began working with Yolanda in the beginning on June. However, I would not get any updates from her in days. So I would call or email her and those would be the only times I would find out information. For example, She needed to get verification from my employer and she let me know this on 5/18 and that she would return to the office on 5/24 and would get back to me then. She received my verification on 5/24. I left an email on 5/26 regarding the verification. I called and left a voicemail on 5/29 after no response. Later that day, she emailed and let me know that she would check my credit and update me the next day. I did not hear from her at all. When I attempted to email her today 7/3, about my credit check I got an automated message that she would be out of the office for a week and I was not made aware of that by her or her manager. I decided that it was no longer in my interest to work with them because I was told my Yolanda the pre-approval process should take about 4 days yet extended to 4 weeks. I did not feel like a priority nor did I feel like my application was of any importance. I cannot put my finger on as to why, but I truly hope that no one else experiences a situation like this when they are trying to buy their first home. It is already nerve wracking trying to buy your first home, but when your loan officer does not feel like they need to communicate with you or update you, its extremely frustrating. I attempted to call Nancy to cancel my application, but I could only leave a voicemail. I did not get a call back. I emailed her later in the day, letting her know that I no longer wanted to proceed and I got an email within 5 minutes letting me know that my application would be cancelled. I find it funny that they would take days when I attempted to work with them, but it only took minutes to a response about cancelling.

Thank you so much Heather and her wonderful assistants!! They went above and beyond to make my refi…read morehappen! I'm going to refer friends and family!!

I LOVE C.I.B. Funding! I am a realtor and I am proud to call C.I.B. Funding my partnered lender…read more They are responsive, efficient and TRUSTWORTHY. I feel confident that each and every one of my clients are getting the best loan at the best pricing and fantastic service. They make my job easier and I have the peace of mind in knowing that my clients are well taken care of. I highly recommend C.I.B. Funding for all of your mortgage needs.