My house was near the Eaton Fires that happened in California, in January. I was thankful to only…read morehave smoke and soot damage, but I still needed a deep cleaning inside and outside. This was costly and required my family and animals to relocate for a week. It was very stressful, and all my neighbors and friends were having difficulty getting claims started or any help. Cabrillo Coastal was so on top of things and handled my every need with speed, efficiency and compassion... I almost felt guilty that we were treated so well. I recommend this company to everyone! The last thing you need when in a stressful situation, is a company that fights you.

Stay far away! They took my payment from my escrow and then dropped me just days before the new…read moreyear switch-over. This required me to scrabble for another insurance company and pay out of pocket while I wait for a refund. My house is only two years old, and in perfect condition. No good excuse for this! Probably just don't want to insure people in FL! If you have them now, I would drop them - Cabrillo Coastal/Orange Insurance Exchange

First of all where else do you get someone else who answers your emails/calls after 5:00 p.m…read more because it's sort of an emergency? I was buying property in Gainesville from Oregon, shopping for homeowner insurance and trying to close on time, but was also not available by phone some of the time. Most people would have probably told me to get my priorities together, etc. Kristy really came through, even making some calls to 3rd parties for info given the time difference and my unavailability. That was incredible! I got insurance I was comfortable with and could afford. Emails and phone calls were returned and initiated. Same story when I got to Florida and needed car insurance pronto due to 30 day rule for getting a tag. And great follow-up and response on questions and clarifications later. What can I say...really pleased. So easy. So competent and professional.

Absolutely absurd. You will wait quite awhile to get a human who doesn't speak English very well…read more She will then transfer you somewhere...more waiting. They can't answer any question to they transfer a "licensed agent" in Jacksonville who doesn't answer the phone at all.

I've had auto and rental insurance through McGriff-Williams for 3 years and am very pleased with…read morethe level of service and attention to my policy from the staff. In addition to the great service they are always willing to rewrote me with different companies to ensure I'm getting the best deal. The staff is always to helpful and friendly and whenever I have to call or visit. If you are in the Gainesville area and need insurance I would highly recommend contacting McGriff-Williams to get a quote.

My parents have purchased both their home and auto insurance through McGriff-Williams for as long…read moreas I can remember. I recently switched my auto insurance from my families policy to my own, and it could not have been easier. I was very pleased with how polite the staff was, as well as how wonderful the service was. I would highly recommend McGriff-Williams Insurance

King insurance lacks emotional intelligence and today's world you will find that consumers can be…read moreopinionated a person's perception is their reality and as a insurance provider or agent there will be hard questions sometimes when dealing with Tiffany I found that she had a problem balancing her own emotions as a consumer I should carry the emotion not the person in which I am doing business with and asking fact-finding questions. To say the least I decided to take my business elsewhere and I am only writing this review as I've recently sent her an email based on people's trust recommendation to solve a problem and her response and tone was not what I expect from an insurance agent we must do better as people. We live in a world that's racist and this is fact and so when someone has a concern it's a legitimate concern even if it's opinionated. It is important when you are selling insurance for another company you do your homework and when you are conveying information to a consumer know your product this could have been avoided if Tiffany would have known the process before she attempted to sell me the insurance of people's trust. With that being said we have to do better and we have to take some accountability and sometimes we May disagree but it's okay but it must always be done in a professional manner that is what is expected especially when I'm spending my money

They do not even deserve one star. Unfortunately, zero stars is not a choice. King Ins. does not…read moreanswer their phone or return phone messages. You will only get a voice mail when you call, never a human to speak with. Very unprofessional! I had to file a complaint with the Florida Office of Insurance Regulation.

So happy we found John's office in Gainesville. We have never had an issue with their service even…read moreafter my wife was rear ended they called to make sure she was doing well.

John is my agent for more than 10 years. His advice is expert and the service is excellent. His…read moreoffice staff are courteous and professional and friendly. They always suggest the best coverage at best rates. It's easy to have peace of mind with his agency

Have not been happy since I added them. Over an hr wait for…read morea jump on 3 occasions, website bad, fees high, came through once in 4 years. Customer service horrible.

I was using Geico insurance, and had come to Gainesville for auto in 2000. I was given various…read moreinsurance quotes from the various insurance companies including State Farm. Everything was horrendous for these people to cover my cars. Then I had an experience that included home and car insurance with AAA. Where the auto insurance was usually for a six month period. AAA provided 1 year policies. I had the standard AAA insurance policy for a car emergencies since 1992, But I didn't know that they provided regular auto and home insurance. Then about ten years ago I found AAA provided Auto insurance and Home insurance. In 2014 I had a car crash in the rain and the damage to my car was about $1,400. The other car was not badly damaged. They covered it without any problems subtracting my $250 deductible. The house insurance was also not seriously significants. For both I paid last year $2, 400 this covered two cars with $300,000 insurance for two cars a 1997 Chevy 1500 van equipped with wheelchair lift. Also a 2019 Ford four by four truck 4 wheel drive. Also the house is a forty year old house in the county, but not the city. Will the latest hurricane damage in south of Ft. Myers and the recent hurricane Idalia wiping out Perry, Florida may make my home insurance even higher. I don't know. But so far my use of AAA insurance has been a very positive experience.

Like a good neighbor, always there to help. Efficient, educational, and always the most…read moreprofessional! State Farm is always there!

If you are looking for an insurance agent that really takes care of you then look no further than…read moreJason Sparks at Ruz Ogra State Farm Insurance. He is prompt, pleasant and knowledgeable and will find you the best rates available. Thank you Jason for helping our family feel secure.

Completely useless insurance company. My legally parked car was hit by another driver while I was…read moreinside a restaurant. The driver admitted fault, found me inside, and we exchanged insurance information. Despite clear liability, Allstate still made me pay for the damages. On top of that, I constantly had to follow up just to get basic updates. They never even assigned me an adjuster or investigator, leaving me completely in limbo with no communication or accountability. This is exactly the kind of situation insurance is supposed to handle, and they failed at every level. I would not recommend this company to anyone.

Kris is easy to work with, knowledgeable, polite, and professional. She makes renewals and changes…read morea breeze and is always a pleasure to deal with. Can't recommend highly enough!