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    Acceptance Insurance

    5.0 (1 review)
    Open 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    Services - Acceptance Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    8 years ago

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    Wagner's Insurance Agency - Part of Hummelstown since 1939!  3rd generation family business.

    Wagner's Insurance Agency

    (2 reviews)

    We have been long-term clients of Wagner Insurance Agency (Hummelstown PA)/Erie Insurance Company…read more A few weeks ago, our teenage daughter was involved in a no-fault collision. During this experience, we realized why we are so appreciative of Wagner/Erie. First, our agent (Dale) was so compassionate, understanding, and responsive. Second, our assigned claims agent (Jessica) was amazingly empathetic, caring, and so quick to respond. Finally, our adjuster (Ramona) was so quick to respond and notify us of the status, next steps, and paperwork needed that we were completely flabbergasted. In fact, I called the company where the car was towed to inform them that sometime in the next week or so an adjuster would be contacting them and they informed me she had already been there and completed the review-- the same day! Wagner and Erie made the whole terrifying process (an accident involving our teen two hours from our home) a smooth and expeditious process and were so calm and collected that it eased our anxieties and worries. We now know why we have kept Wagner and Erie for 33 years-- yes, since I was 16! We are grateful that we do not need to "cash in" on our insurance frequently, but, when we do, we know they are there for us. There are lots of advertisements on the TV for all kinds of insurance companies, but, I wouldn't consider trading the relationship we have with our insurance company for another one. We are fortunate to have the benefits of a large company, with the personal feel of a small family. Thank you Wagner Insurance and Erie Insurance!

    Val and the team have been outstanding for me and my family for the past three years. For ease of…read moreservice and availability, you cannot find a better agency.

    AAA Central Penn

    AAA Central Penn

    (15 reviews)

    AAA continues to apply their "not my problem" magic wand to everything…read more.. I'm officially finished with the runaround. AAA reached out here on Yelp claiming they would "investigate this," but their actual response was a carbon-copy experience of my original complaint: more deflections and more attempts to offload responsibility onto other departments. After being told to email them, I received a reply from their "Member Relations Coordinator" essentially stating it wasn't his problem and directing me back to a phone line. When I requested a simple email contact for the "correct" department to avoid more hours of asking some robot to transfer me to a real agent, they went silent. (shocked pikachu face) Their office's reply to me: "You have contacted AAA Central Penn... You are a member of Mid-Atlantic AAA. Please contact them to resolve your concern... Have a good day." -- David Gardner III My response to them: "I have no desire to navigate your phone systems to resolve this matter. If your office is not the correct point of contact, please provide me with the email address for the appropriate department... As previously mentioned, the service call in question occurred within the Harrisburg, PA region, which is why I contacted your office." The bottom line: I was ready to move on, but this performative "outreach" followed by the same miserable fumbling has convinced me that this is a systemic issue. Your systems appear designed to frustrate customers into giving up. Since you've made it clear you won't handle this internally, I am elevating this entire exchange to the Better Business Bureau and the State Bureau of Consumer Protections. I wonder if your organization will find the "correct department" once state regulators are the ones asking the questions. I am done playing middle-man for your offices. Shame. PS Yelp... it is time for the zero star feature

    I have had a AAA membership with Central Penn for 27 years…read more It's been awhile since I needed to use it, but today when I tried it was a horrible experience. A total of 4 phone calls 3 of which I stayed on hold,after going through a ridiculous amount of prompts, for 7 - 8 minutes and then hung up. Finally put my service request in online because I couldn't get a person on the phone. The driver from the responding towing company was great to deal with and it didn't take him long to arrive. The lack of human communication and overall poor service was a shock after what I had been used to for nearly 3 decades. I inquired about cancelling my membership but since no refund would be issued I will just let it run out and try GoodSam next year.

    Acceptance Insurance - autoinsurance - Updated June 2026

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