These agents are fantastic. Very helpful, prompt, clear communication at every step of the way, and…read morechecked in frequently. Helped me get a much more affordable quote than I had before with better coverage. The whole thing took less than a day to complete and I couldn't be happier. Highly recommend.

Adam worked with me as I was hesitant to switch companies after being with a competitor for years…read more He was very patient and did not push a change. After he answered all of my questions he gave me time to consider his agency and the products were very comprehensive while offering a considerable savings. WL

I have had a great experience with everyone I have interacted with at BIG! From Zania getting us an…read moreamazing quote, to Katie following up on paperwork and most recently Nicola following up on details of our mortgage. I would highly recommend reaching out to BIG for any and all insurance needs!

Ashley was very helpful. Needed proof of insurance and she was able to send to my emailread more

I wouldn't refer Greg Snyder to my worst enemy. So our whole ordeal started when my father in-law…read moresubmitted a claim for damage to our roof on our travel trailer. The roof was damaged by the heavy ice and snow we had this past winter. When my father in-law purchased the insurance on the camper Greg told him that our camper would be fully insured and if anything were to happen to it state farm would fix it. So after we submitted the claim Greg began to tell us that he doubts state farm will fix it because it could have been from prior water damage. If so why didn't you tell us that any prior unseen damage wouldn't be covered when we initially purchased insurance? State farm denied our claim. After having our own company repair the roof for $2,500 the repair man said state farm should have definitely paid for at least half the roof. Greg Snyder is very devious and will lie to you to make a quick dollar. Keep in mind that my father in-law has been a loyal state farm client for over 30 years and within those 30 years had only ever submitted one insurance claim. Instead of our agent fighting for us he sat back and really didn't care. After seeing how Greg treated my father in-law, my wife and I decided to cancel all four of our policies, that was when it got even better. After switching over to farmers our new agent faxed over to Greg the auto cancellation notice, finally we thought our whole ordeal with this clown was over. Nope, we were wrong. A month later we saw a $400 charge on our bank account from state farm, we called Greg and he told us they never received any cancellation notice, I call bull on that. So they said they would cancel it and we would get our $400 refund in a couple weeks. So a couple weeks go by and we give state farm a call, they tell us Greg Snyder's office never cancelled our account. A state farm representative cancelled our account and it's been 3 months and still no refund. Avoid Greg Snyder and state farm. ***UPDATE 7-9-2014 So my wife called Greg Synders office today to find out what the status of our refund was, Greg told her that she was interrupting him and basically not to call his office again. It truly shows how UNPROFESSIONAL he his.

Very professional and courteous!!! Best prices! Been with Erie/Brian Miller for 30 years.read more

The Rates are above average. I do not recommend this company. I ordered the rates online, quick…read moreresponse.

Great insurance broker! I used them twice now, once for dental/vision, and another for life…read moreinsurance. They are one of the few agencies in town that will actually call you back...I called around to others in Ephrata and either no one answered or they never called me back. Nicholas is awesome, he helped us both times and was very accommodating. He also provided quotes that were lower than anything found online or directly through a company. Highly recommended and will use them again if needed!

These ladies know what they are doing! You can drop your information off answers some questions and…read moreeverything else is handled. They never disappoint and always get us the best returns possible and answer all of our questions. Having a quick and reliable tax person is a must and these ladies are the best around.

What a great group of friendly, knowledgeable, helpful agents who actively listen to what you have…read moreto say. Tori provided a comprehensive policy review to ensure we have what we need for this stage of our lives, and we now feel so much more secure in our choices. Not only that, but we also feel like we have a friend who would "fight" for us if needed. If poor customer service strikes you as the "norm" these days, Sharon Stump - State Farm takes you back to the good ol' days when you can enjoy doing business with professionals. (They actually answer every phone call, and call you back!) We're so glad we found them.

I had been looking to purchase flood insurance for a while and looking for something affordable can…read morebe a challenge. I ended up contacting Unruh and Mike Hoshour responded. It took me a while to pull the trigger but Mike was very patient and sold me a private insurance that didn't make me cringe at the cost. Unless the situation changes I'll keep renewing the policy with Mike and Unruh every year.

Unruh Insurance Agency is great! They are all very professional and quick to take care of any…read moreinsurance needs or changes. After moving my business insurance over (Auto, Worker's Comp, and Commercial Liability) and seeing how easy they were to work with, I moved my personal auto policies and homeowners over as well. We will now save a substantial amount on each policy with switching. I found them from a mailed add, which I almost always put straight into the recycling after checking the mail...so glad I took a look and gave them a call!