Yup they get 5 stars Saved me mucho Dinero:…read moreCharlie's staff has been excellent ! Cody Ruiz in particular has been instrumental in my 3 vehicles. . Saving me funds : I am age 79 & I am retired & I seek value whenever I can obtain it. I recommend State Farm

I've been with this agency for many years and couldn't be happier. My rates are competitive, and…read morethe service is always prompt and professional. I have my home, car, personal property (jewelry), and umbrella policies with them, as well as several life insurance policies. Charlie has been especially helpful in explaining the details and differences between policies.

I worked at this Agency back when and really learned a lot. I enjoyed my job here. This Agency is…read morean insurance broker and back then, we worked with a lot of drivers who needed an SR 22 due to too many traffic violation points. Mr. Moore works with 21 automobile insurance companies and insures motorcycles, RVs, antique cars, ATVs, and boats. He works with at least seven homeowner insurance company and sells homeowner's insurance and also insures mobile homes and rental dwellings. He sells business insurance including errors and omissions insurance and commercial automobiles. I'm not sure if he offers it today, but "back then" we had people making weekly insurance payments in the office. If you are in need of an SR 22, I would recommend Bob Moore, he's been in business serving Huntsville and North Alabama since 1969.

l have been a customer of Hundley Batts and Associates for more than 25 years (Michael Vance is my…read moreagent). I am very pleased with the service I have received over the years. I reported a claim early February and within two weeks I had my check and repairs (roof) taken care of. Thanks Michael Vance for your promptness on my claim. MRSB Decatur, AL

When I move to Alabama from Iowa 14 years ago, I was very pleasantly surprised by the continuity of…read moreinsurance service I receive from Pat Hughes at Hundley Batts. And as I leave Alabama, I have no regrets about choosing Hundley Batts back then. Thank you Pat, I couldn't ask for better.

I have had all my insurance here for years & years. The…read morestaff is always helpful, quick with responses, and very friendly. My agent is the best!

Great service. I always appreciate Ambet Eaves quick response with complete explanation.read more

My experience with Sivon at State Farm insurance company has been beyond exceptional. Sivon guided…read moremy husband & I through the process step by step, she is very knowledgeable of her job and compassionate towards the needs of others.

The best thing I have done was switch to Allstate with Becky Gordon. She gives personalized service…read morewith you and your family as her primary concern. Always there when you need her.

I'm long time customer of Becky Gordon and recently had one more chance to realize how fortunate…read moreI'm to have her as my insurance agent. Long story short - I had car accident with multiple cars involved. Allstate internal bureaucratic machine failed this time and somebody else car information ended up in my Allstate records. It took tremendous efforts to clarify this clerical error. Basically once something is in computer database it's next to impossible to fix that error. It took Becky Gordon dedication to her customers and deep knowledge of Allstate internal processes to resolve this issue. Highly recommend !!!

Very knowledgeable and competitive rates, but the most important thing to me is the prompt…read morecommunication and responses to any question. Highly recommend!

I was quoted for a 6-month premium, and I paid for it in full. 2 months into my contract they…read morebilled me 48$. They said it was their mistake but still said I would have to pay. My only options were to pay the 48$ or lose my insurance. They laughed at me and told me there was nothing they could do, even after admitting that they gave me a bad quote.

I've been a loyal State Farm customer for 34 years, and I can honestly say this is the worst…read moreexperience I've ever had with an agent or agency. This office is extremely unresponsive--calls frequently go unanswered, and voicemails are often ignored for days, if they're returned at all. I had a billing issue where payments were being misdirected to my previous agent, and despite multiple phone conversations, the problem was never resolved. When I finally decided to cancel my policies, the agent, Wendy, sarcastically thanked me for "wasting her time" trying to sort out the billing issue, then abruptly ended the call and refused further communication. I later visited the office in person with documentation to prove the billing error. Her staff struggled to review six months of payment history and ultimately dismissed me, saying I'd have to speak directly with Wendy--who wasn't even in the office during normal business hours. After waiting 10-15 minutes, she returned only to tell me she wouldn't discuss the issue further and threatened to call the police if I didn't leave. I was calm and simply asking for clarification about my payments. The accusation and threat were completely uncalled for. This agency has demonstrated a lack of professionalism, poor customer service, and in my experience, potentially unethical behavior. They accepted my payments and then claimed I hadn't paid. I strongly recommend avoiding this agency.

Wendy and her team have taken care of our home and auto insurance for several years now. They are…read morevery knowledgeable, and have gone out of their way to make sure we have the very best experience. My car was damaged in an accident last year through no fault of my own, and I was unsure how to proceed to have it repaired. Wendy's office took great care of me throughout the whole ordeal. You can't ask for a better agent than Wendy Burpee, and her staff is top notch. naHpiz-0nyvme-kedtof