One of the reasons I have State Farm is the personalized service I get…read more For years Steve has always been there to help and assist. There has never been a time when I have not received a call back or assistance in a very timely fashion. Whether it is a call to the office or after-hours on his cell he always offers help and guidance. On this claim I called his cell as soon as a deer ran into my car. He immediately gave me guidance and was able to resolve the claim in a day. I am truly blessed to have an agent like Steve that cares for his clients and goes over and beyond to provide great service. Jim Perkins 423 306 9495

I have been with Steve Sonneburger for over 30 years and have always gotten excellent service…read more Everyone in his office is friendly and very helpful. We are leaving the area and therefore getting a new agent, but I wanted to leave a review because Steve has always done a great job when we needed to file a claim. Zero problems.

Andrew and his team are awesome. If you haven't had them provide a quote, you are missing out. I…read moredon't really know what I should expect from an insurance company, but all business treat their customers With this level of service,

From the owner: *Most Google Reviews in the Tri-Cities* Save on Home & Auto Insurance. Get a Quick Quote Now…read more Protect your family today!

Great team to help you with your family insurance plans. They are excellent in service and…read morelistening A 10

The Agent themself are helpful. Unfortunately it not the same case when it comes to the claims…read moredepartment, mainly adjusters/management I've been a loyal customer for 30+ years with no claims. However I submitted a roof claims that was damaged by several storms. State Farm refused to pay because the age and said my responsibility to maintain which I have over the years. Receipts supplied showing repairs. The same shingles discontinued and use what SF recommended, which is not a uniform look. Photos prove this difference. State law says roof repair has to be uniformed. After two years of numerous appeals. The company thinks of the $ in there pocket and doesn't care about helping care of a customer of 30 years being loyal. Bye SF. I found same coverage a lot cheaper. Yes claims are easier and they care about the customers not the $.

Phil and his team were very helpful after our Subaru met a deer the other night. Walked us through…read morethe whole way as this was my first auto accident and I was clueless. Highly recommend letting Phil handle all your insurance needs, business or personal. He is always quick to reply and is very educated in his field. Go see him today so you can sleep easier tonight.

From the owner: We provide residents of Johnson City and Northeast Tennessee with Business, Auto, Homeowners, and…read moreLife/Health Insurance.

Dan provided great service. He's friendly, down to earth and provides good coverage for the cost…read more I have peace of mind now about my insurance coverage.

Dan provided outstanding information and is a straight shooter. Plus Erie is a highly rated, client…read morefriendly insurance company.