I been working with David Erickson at Erickson Parsley Insurance for a few years.  We chose them…read moreover several larger organizations because of the personal service they provide.  We got more coverage and saved several hundred dollars a year. We enjoy having access to someone as experienced as David.  We have learned that we can depend on him to tell us the truth, even when it may not benefit his organization.  You can't place a high enough value on that trust. I highly recommend you give them an opportunity to help you. I am happy to report that all experiences have been very positive.  David and the staff are conscientious, honest individuals  If you want to get the job done, David and his team are the people who can do it.  I hope our business relationship continues for many years to come. Anita Remme owner Doe Valley Printing

While this review will probably be removed. There is something about this agent's practice that I…read morefound disturbing or a better way to say it "NOT so helpful!" When we purchased our home in Jonesborough five years ago, we changed from our previous insurance company, Nationwide. When we first signed up with Start Farm, everyone in the office was fantastic. They were even able to cut our monthly Insurance premium down, saving us several hundred dollars each year. The office staff was always very receptive and helpful every time that we called. But over the past five years, we had someone injure themselves on our property ($1,000 in claim damage). We reported it immediately and were assured that we were covered and we did not have to worry about it. A couple of years later, when the big hailstorm came through Jonesborough, I called Neal's office and I told them that I did not know if there was way damage, but for peace of mind, they could send someone out to check my roof. ($0.00 in claim damage). Then in 2024 our area was hit with another storm that cause damage to our home and resulted in us having to have our roof replaced. ($1,500 in claim damage). Well, half of our roof was replaced. In January 2025, I received a letter from State Farm informing me that our homeowner's insurance was going to be cancelled. This was not due to the amount of money that they had paid out over the five years, but because we had three claims submitted to State Farm. After receiving the letter, I reached out to Neal and was told that he would investigate it and call me back. Over a period of a week, I spoke with everyone in the office, and each assured me that Neal would call me back. To add insult to injury, I was informed that State Farm does not look at the amount of money that they paid out, but the number of claims. Two of the three employees that I spoke with said, "Well if you had spoken to me, I would have told you not to file a claim." Guess what, I have spoken to each employee, except for Neal. My advice, be care when dealing with this Neal Wandell Agency and their employees. Ultimately, they cannot be trusted and are not helpful. It has been a little more than a month since I was told that Neal would call be back. It shouldn't surprise you that I have never received a call back. Unfortunately, State Farm Insurance has turned into Start Harm Insurance. After telling others about what happened to me, others began to share their horror stories about State Farm. Since my auto was with State Farm, and my house was no longer going to be covered, they were going to raise my auto insurance almost $40 more per month. Fortunately, I found a better insurance company for my auto, and I'll be saving $130 per month. As I was searching for another company to cover our home, I spoke with several different agents and each of them told me that I had more than one claim in a five-year period that they would not be able to cover us. The insurance's little secret that they don't tell you about. Thanks, Neal for all your help! Wait, you did not provide us the help we needed or was there to walk or talk us through this nightmare.

The service was outstanding and incredibly quick! State Farm Insurance agent Bradley was not only…read moreknowledgeable but also very kind and helpful. I would definitely recommend State Farm to my family and friends based on this exceptional experience.

I had outstanding experience with Darren Lowe, He went above and beyond to ensure I found the right…read moreinsurance policy for my needs. Darren responsiveness, expertise, and genuine care made the process seamless and stress free. I truly appreciated the personalized attention and support throughout. Thanks to Darren Lowe and team, I now have peace of mind knowing I have the right coverage. " Like a good neighbor, State Farm is there. Highly recommend!!!!

Darren Lowe is super awesome to deal with for insurance needs. We did the bundle with auto and home…read moreand the process could not have been smoother. He saved us money in comparison to our old policies with other companies. Darren is very responsive, professional, and personable. I recommend him highly as your State Farm Agent!!

Dennis and his staff are wonderful! Very kind and friendly and helpful! ​They covered my Mother foe…read moremany years and when I moved to the area, I switched to them!

If it is possible to have minus five stars, they deserve it. Many years ago, my wife was sitting at…read morea traffic signal and was rear ended by a lady traveling fast. My wife had to be cut out of the car by the jaws of life. We had full coverage auto insurance with State Farm. The girl who hit my wife had full coverage insurance from State Farm. YET, we had to hire an attorney and sue State Farm for medical costs and they would not take into account that I had receipts for overhauling the engine in the car recently so I didn't receive nearly what we had in it from State Farm. This,,,after being a loyal State Farm customer for 20 years. Like a good neighbor,,,yeah right,,,,more like a crackhead or,,,,,neighbor,,,lock your doors because they're thieves. Go to Widener's Insurance for a fair deal.