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    Access Edge Locksmith

    5.0 (2 reviews)
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    CSI Custom Security Integrated

    CSI Custom Security Integrated

    3.4
    (5 reviews)

    CSI was very quick, professional and took care of all my business needs to keep us secure. We…read moreweren't sure exactly what we wanted but CSI came out and walked our business to see what would best work for us. Definitely will recommend to anyone to feel secure!!

    Avoid CSI at all cost for your personal home security needs. When the owner Scott came to our house…read morefor our initial consultation I very specifically stated that I wanted to pay full price for my equipment outright in order to avoid being locked into contracts. I payed close to $1000 dollars for the equipment specifically to avoid being locked in and Scott assured me that I was free to cancel at anytime. When the Techs came for install they had me sign paper work for the install my fault for not reading the fine print, but it has a clause for a 3 year monitoring agreement. I didn't realize this until I decided to switch providers. This company is misleading the owner says one thing but it doesn't happen. Why would you chose a company to provide security services when they don't stand by their word? CSI wants to charge $618.54 for a year of monitoring, I currently pay $200 that is locked in for life through a install yourself system. Let's talk about the equipment provided, 2 days after install the video doorbell they installed went haywire and started ringing our doorbell at 2am while I was out of town and the wife was home alone. I told them to come remove it and take it off the invoice. Their alarm portal / software is very generic and buggy not a good user experience. The Z wave functionality of their portal is a joke and a complete pain to utilize. I had them also install 3 cameras / DVR Scott talked about how great these were, and the price justifies it. They work, but the quality isn't anywhere near what was promised. All the equipment is generic from china. When getting a quote for a camera system ask for make and model numbers of the equipment do a price check for cost versus what CSI charges and thank me later. The app for camera system is also made by Chinese developers and gimmicky to setup and use. Just overall very disappointed in CSI and the way they do business.

    Equi-Cam

    Equi-Cam

    1.0
    (1 review)

    WARNING!!!! Be careful - what they don't tell you - they add the drive-time into the labor hours…read moreat full price. They charge $130/hr labor. And they also charge you $130/hr to drive to your location. The original estimate simply said: 11 hours labor. That was it. 'Labor Residential Camera 1 Technician'. He was here for only 8, but I was billed for the full 11 hours. When I called and said there was a mistake, I was told that the extra 4 hours was drive-time. I would never have agreed to that if I knew that upfront! $520 just to get here??? They said that was normal for them, even on service calls (despite my asking and verifying that I was within their service area). So that is immediately $520 right off the top for every service call to fix equipment that they installed. Even asking them to come up with a more reasonable travel fee was denied. Didn't care that I was unhappy. They got my money so why should they? So basically, the warranty is useless because I'll have to pay $520 dollars for any service call for any warranty work. What a rip-off...and the more I think about it, the more I realize...what a scam also. So go ahead and use them if you like paying $130/hr for their tech to sit in the a/c truck and listen to tunes before he even starts any work on your system.

    From the owner: Equi-Cam Provides Surveillance Solutions for Equestrian Facilities Large and Small, Gated…read moreEntrances, Barns, Stalls, Arenas, Trailers, Remote Locations, Residential and Commercial. Serving all of Texas.

    Access Edge Locksmith - locksmiths - Updated July 2026

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