terrible terrible terrible!!!!!! i have overdraft on my account.... i find it hard to believe…read morethey're paying people to call customers only to tell them their account is over drawn!! and threatening to close account for two months negative balance!!!! seriously....i have an automatic deposit every single min month!!!! how in the hell does that justify 6-8 called a damn week?!!!! only to be told you cannot call back the idiot calling and threatening closure of your account!!!!!! time to switch banks!!!

worst customer service I ever had. I could not cash a check if my wife and my name was on a check…read moreunless we are both present. the check was 60.00 yet I closed our JOINT account without my wife present for over 2500.00 been at this bank over 30 years ,not amore. head teller is worthless

We needed a notary public, and they told us to just come on in when I called to make an…read moreappointment. When we got there, the bank was empty save for a few staff. It was clean and bright. Everyone was nice. Our notary was kind, and it turns out Community Bank provides Notary Public services for free as a service to the community. You don't need to have an account with them. How awesome!

I've been a member of Americu Credit Union for some years now and I've never had a problem with…read morethem. Their rates are unbeatable, even for a 22 year old like me. No fee checking accounts and conservative rates for savings accounts are the norm. Friendly and helpful tellers and advisors are always available to assist if they can. The biggest thing Americu has going for it, in my opinion, is their vast network of ATMs sprinkled throughout the area. All Oneida Indian Nation owned SavOns have Americu ATMs in them, and the same goes for Nice N' Easy gas stations. And another huge benefit is their ATMs located at the branch itself. This particular branch has ATMs where you can withdrawl 5 dollar increments, you can deposit checks into your account, and you can also deposit cash into your account. All through the ATM.

I have very little interaction with the people at the credit union, because these days we can be so…read moreself-sufficient on-line. It's a good thing, because every time I need human intervention, I always walk away less than satisfied. I've been a member of the credit union for over 30 years, but it is not my primary bank because customer service is NOT their strength. Convenience and cost are definite pluses, but really, the service everywhere else I bank is so much better.