They don't respond to maintenance requests and instead delete them and send it to the landlord,…read morenever verifying they get done. I had to contact our city council member to get them to fix a huge hole in the ground that was reported 6 months earlier!

Let me start by saying today it is 5/11 and me and my partner applied for a commercial building…read moreback in March. He put in the application for the unit and because my name is on the LLC I was asked to put in an application as well, which is understandable, however it was not needed from my understanding of other companies. We gave them all the information they asked for which was so much things even unnecessarily things; Check Stubs, bank statements, Job verification, and even tax returns. My partner was OVER QUALIFIED for the building and either they did not want black people in it because It almost felt like they didn't want to give us the building in the first place so they were trying to find any reason not too. Every time we called for questions she would never answer. When I asked to speak to someone above chrystle they would contact me with Diana and she was worse dealing with. I even had to apply for a business license and business insurance before even knowing I was going to get the building I spent so much money to get in the building to not get the building. a week ago I was told that the owner approves however I have to pay a double deposit which was never mentioned to me at all. They stated due to never leasing a commercial building however when I put in the application and even before, she knew this was our first building so it definitely should have been mention that I might have to pay a higher deposit. The deposit amount was listed online, and didn't say anything about it possibly being more. When I agreed to pay the double deposit, I was told that I have to pay the full rent on top of the double deposit to the leasing company before even seeing a lease which was on a Friday. And she will not give me the lease or keys till Tuesday. I have never heard that in my life me giving someone $5000 before even getting to see a lease agreement nor a draft. I started to do research on this company and seen they had so many reviews on keeping people deposit, so I wanted to see the lease agreement before handing them any money and they refused. The communication was horrible. They do not answer the phone and barely answer text, the experience was devastating. I even made an appointment to see the building and the person that was supposed to show me the building canceled the same day and I took off of work to be there. I would have rather spoke to the owner because I really wonder if they know their business is in the hands of an incapable business. When I told them I don't feel comfortable giving them almost 5k without seeing any type of documentation, they replied to me and said they are cancelling my application. So unprofessional, rude, and a waste of 3 months

Great service from a knowledgeable and friendly team. I have used their services three times and…read morethey have done everything they could to make the transactions easy.

I'm writing this review as a Realtor® for Country Real Estate. I began working with Joshua in July…read more2022 and it has been such an amazing experience. This company makes honesty and integrity their highest priority, extremely knowledgeable in the complicated world in California contracts, and still saves room for fun and agent bonding! 10/10 recommend working for this company, AND using any of their wonderful agents to do business with.

Always got a prompt reply when I sent an email, and a bright smile when I walked into their office…read more Staff are very friendly and sincerely want to help.

Unfortunately there is no way to leave a negative number of stars so had to leave one star, far…read moremore than the Tehachapi office of Chicago Title deserves. In the past had no problems selling property, including when I sold a house in Beverly Hills CA and a condominium in West Los Angeles CA. When I recently sold 1.14 acres of unimproved land north of Mojave CA there were many problems, all caused by the Chicago Title Tehachapi CA office. Chicago Title sent me some documents that needed to be notarized. The instructions on the first page of the documents said the documents had to be notarized. Buried deep within the paperwork some fine print said the notary had to be a Chicago Title approved notary, which is probably illegal and definitely unethical. I used to notary I usually use. A few days after I sent the documents back some snippy girl from Chicago Title called and said I didn't use an approved notary. Told her to add the notary to their list of approved notaries. She said she couldn't do that. Then told her the notary identified as a Chicago Title approved notary and people can identify as whatever they want now. In any event, they gave up on their "approved notary" scam but still added a $150.00 "Mobile Notary" fee, which I finally got them to remove. They later tried to sneak the $150.00 "Mobile Notary fee in after they removed it, but I caught them at it and they removed it again. The escrow was supposed to close on August 29th 2022. The escrow finally closed on September 14th 2022. Here are some emails I received from my broker: 8/29 It seems that the escrow assistant that was handling your file quit on Thursday of last week. The escrow officer that she works for is on emergency leave so waiting a call back to figure out who is picking up the pieces. I will let you know what I find out tomorrow. 8/30 Looks like in the confusion that no one requested the Buyer submit his closing funds. That is being done today. I would think possibly Friday and or Tuesday of next week at the latest to close. I have already contacted the Regional Rep for Chicago Title on the issue so should not run into any more delays. 9/6 The property will close this week. Someone forgot to provide the buyer with the wiring instructions for his closing funds. I spoke with him this morning and he will take the initiative to reach out to Chicago Title so that he can get them in today. The Chicago Title Bakersfield office finally stepped in and managed to get the escrow closed. The settlement check arrived yesterday September 16th 2022.

This company is the property manager for the house I am renting. I paid them the utility bill as…read morerequested but they didn't pay who is providing the utilities. I have been at this for months now and the company manager in Bakersfield said he would straighten it out and didn't. Now I have a notice of my water being shut off even though I paid everything I was supposed to pay. To me this is fraud. Terrible company

I requested information online, and received a prompt reply! So my first impression was a good one…read more Although I have a unique situation, and had many questions... 'Karie Brown' was incredibly patient, kind, and professional. It really put me at ease. My other two experiences with Property Management companies, was less than desirable. Those places were handling listings in Bear Valley, Tehachapi as well. I would highly recommend this company. They treat people like individuals. Not just an applicant on a website.

Absolutely the best. Very attentive attention to detail definitely looks out for her clientsread more

Laura is our property manager and she's the absolute best! So responsive to anything we've ever…read moreneeded, and just a joy to work with!! Would absolutely recommend her to anyone!

Lola Traylor has been managing our rental in southern california for a few years now, i am so…read morepleased with her services and customer service. I recommend her to anyone looking to but, sell, or rent. She is very detailed oriented and i couldn't be more pleased with Property Star.

My boyfriend and I rented a house through Lola for a year, and we were continuously frustrated with…read moreher lack of professionalism. We made several maintenance requests, and they were all met with skepticism. When the thermostat stopped working, she asked us if we knew how to use one, and perhaps we needed to Google it. We went a month without an oven (working stove top), and a week without either, but Lola offered a toaster oven, "in case we wanted to make biscuits" (we moved from Georgia). We notified her of animals in the attic, and for MONTHS her response was to use snap traps, which we did, to no avail. When she finally sent an exterminator, we discovered the problem included bats in the attic, mice in the walls, and rats under the house. When the garage door ceased to work, we were again told to Google the issue. When we moved out, we discovered that her 'move out inspection lady' and her 'cleaning lady' are the same person, which is clearly a conflict of interests. How honest can this person be in her 'move out inspection' role? I strongly suggest avoiding Lola Traylor if you want a positive rental experience.

If you're white, cis-hetero and look like you wear a red hat, Charlene Appling is the realtor for…read moreyou!! She will make you feel welcome and bend over backwards to close the deal. If you are LGBTQ+, or any shade of brown, do yourself, family and loved ones a favor by going with another company. Charlene was "intimidated" when I asked her to use my pronouns, and constantly misgendered me. She treated me disrespectfully both in private and in front of potential sellers. I heard someone say, "Tehachapi is where the people are rude to you with a smile on their face." I'm sure that person was talking about Charlene Appling!!

My experiences with this property management, only, located on Tehachapi Blvd, was sub-par…read more Services other than collecting rent were nearly non-existent. The cost of their involvement was higher than just the fees. Granted while I've not experienced superior property management, I have had adequate and good experiences. They did not fall into either of those categories.

Great team to work with. Naylan is on top of any request that we may have, fast and efficient…read more Love the house and the management team. I recommend to anyone who enjoys peaceful easy living.

We reached out to Naylan about a property we were interested in seeing and he was very quick to…read morerespond. He was very kind and friendly upon our arrival and while viewing the property. After seeing the property, we decided it would make a great home for our family. Naylan and his team worked very quickly and efficiently to get all the paperwork together for us. He was super helpful and knowledgable. We'd definitely recommend his services!

Lorena is the best agent around and has helped us with three home transactions in the past decade,…read morethe most recent purchase being a tough purchase from a sell by owner. This owner thought they could easily sell their home for $150k over appraisal and did not know how to do any of the paperwork. Lorena was kind enough to endure doing extra work and this lady's verbal abuse because she knew how much we loved the home. When I say this lady was the seller from hell, that is not an exaggeration. She was irate and badgering the whole time. Screaming like she was a three-year-old not getting her way. She gave us disclosures with other addresses crossed out on them because that's how inexperienced and ghetto she was. However, Lorena made it happen, and has gone over and beyond to make this an enjoyable experience despite what she had to endure from this demon owner/seller. This is why you need a real estate agent as good as her to sell and buy!!!

Lorena Semerenko refuses to return my overpayment rent of $1500…read more She stated that she never received the cashier check that I placed in her mailbox at her office, because there is nobody ever at that office. Then she asked me to Zelle her an additional $1500 and I did, but she deposited the cashier check and never returned the additional $1500. I have been very patient. This happened in August 2024. I sent her copies from the bank showing the deposited cashier check and the Zelle payment.

Marianna was a pleasure to work with. She answered all our questions promptly and was always…read morechecking in on escrow to make sure everything was proceeding on time. She even kept in touch while she was on vacation! This lady works hard. Highly recommend her!

Marianna has been very helpful throughout the process. She is always positive and willing to go…read morethe extra mile. Her communication is excellent, and she keeps us well informed of progress and any issue that affects us. I highly recommend her services.