LRS Property Management in Tehachapi is one of the most professional companies I have the pleasure…read moreof leasing from. Naylan is wonderful to deal with, always calls back and responsive to my needs as a tenant . The maintenance team is friendly, efficient and always respond in a timely manner. I am leaving because of relocating and going to miss living there in Tehachapi. Highly recommend LRS property management and Naylan is a highly trained professional. Thank you , Kate

They don't respond to maintenance requests and instead delete them and send it to the landlord,…read morenever verifying they get done. I had to contact our city council member to get them to fix a huge hole in the ground that was reported 6 months earlier!

Always got a prompt reply when I sent an email, and a bright smile when I walked into their office…read more Staff are very friendly and sincerely want to help.

Unfortunately there is no way to leave a negative number of stars so had to leave one star, far…read moremore than the Tehachapi office of Chicago Title deserves. In the past had no problems selling property, including when I sold a house in Beverly Hills CA and a condominium in West Los Angeles CA. When I recently sold 1.14 acres of unimproved land north of Mojave CA there were many problems, all caused by the Chicago Title Tehachapi CA office. Chicago Title sent me some documents that needed to be notarized. The instructions on the first page of the documents said the documents had to be notarized. Buried deep within the paperwork some fine print said the notary had to be a Chicago Title approved notary, which is probably illegal and definitely unethical. I used to notary I usually use. A few days after I sent the documents back some snippy girl from Chicago Title called and said I didn't use an approved notary. Told her to add the notary to their list of approved notaries. She said she couldn't do that. Then told her the notary identified as a Chicago Title approved notary and people can identify as whatever they want now. In any event, they gave up on their "approved notary" scam but still added a $150.00 "Mobile Notary" fee, which I finally got them to remove. They later tried to sneak the $150.00 "Mobile Notary fee in after they removed it, but I caught them at it and they removed it again. The escrow was supposed to close on August 29th 2022. The escrow finally closed on September 14th 2022. Here are some emails I received from my broker: 8/29 It seems that the escrow assistant that was handling your file quit on Thursday of last week. The escrow officer that she works for is on emergency leave so waiting a call back to figure out who is picking up the pieces. I will let you know what I find out tomorrow. 8/30 Looks like in the confusion that no one requested the Buyer submit his closing funds. That is being done today. I would think possibly Friday and or Tuesday of next week at the latest to close. I have already contacted the Regional Rep for Chicago Title on the issue so should not run into any more delays. 9/6 The property will close this week. Someone forgot to provide the buyer with the wiring instructions for his closing funds. I spoke with him this morning and he will take the initiative to reach out to Chicago Title so that he can get them in today. The Chicago Title Bakersfield office finally stepped in and managed to get the escrow closed. The settlement check arrived yesterday September 16th 2022.

This review is long overdue but is for Lanetta Ashmore who sold us our house. Lanetta was awesome!…read more She let us do something no real estate agent would want to put up with, low ball offers. It was a great time to buy. Everyone was foreclosing on their homes. REO's were at an all time high. We went through probably 10 different offers. None of them were accepted because it was a real estate frenzy with investors and almost every offer we made had at least 5 or more offers on the table. Luckily we found the most ugliest, smelliest house that no investor wanted and snatched it up right away. Lanetta was so very patient with us. She also jumped through hoops to make sure our loan funded because we needed to prove it was a "livable" home, which it so wasn't. She also recommended a contractor to do the renovations. He was quite good and inexpensive. Thanks Lanetta, you rock!

If you are looking to buy or sell in the Tehachapi area, Lanetta Ashmore is the real estate agent…read moreyou are looking for. We sold our house in another town and had to move in just a couple months time. Lanetta was available any time we needed her to answer questions or show us homes. She provided us with a list of new listings almost every day so we knew the moment a new house came on the market. She helped us through multiple offers when the first offer didn't work out for us. She was there through very step of the process with us. She recommended the perfect lender (Tammy Engel), pest control, contractors, inspectors, hair stylists, a car dealer (Ashmore Motors) since we were going to need a 4 wheel drive for the mountains and all the other services some one new to the area would need. She knows every thing about real estate and the Tehachapi area. Lanetta made the move into our new home PAINLESS. If we sell in the future or buy another home, she is the real estate agent we will use.

I requested information online, and received a prompt reply! So my first impression was a good one…read more Although I have a unique situation, and had many questions... 'Karie Brown' was incredibly patient, kind, and professional. It really put me at ease. My other two experiences with Property Management companies, was less than desirable. Those places were handling listings in Bear Valley, Tehachapi as well. I would highly recommend this company. They treat people like individuals. Not just an applicant on a website.

They'll say to submit a ticket. You submit a ticket. Nothing. So you physically go there to address…read morethe issue. They say the same thing and then they act like they didn't see it until then. I don't think they care about anything but receiving their rent payment

Absolutely the best. Very attentive attention to detail definitely looks out for her clientsread more

Laura is our property manager and she's the absolute best! So responsive to anything we've ever…read moreneeded, and just a joy to work with!! Would absolutely recommend her to anyone!

Lola Traylor has been managing our rental in southern california for a few years now, i am so…read morepleased with her services and customer service. I recommend her to anyone looking to but, sell, or rent. She is very detailed oriented and i couldn't be more pleased with Property Star.

My boyfriend and I rented a house through Lola for a year, and we were continuously frustrated with…read moreher lack of professionalism. We made several maintenance requests, and they were all met with skepticism. When the thermostat stopped working, she asked us if we knew how to use one, and perhaps we needed to Google it. We went a month without an oven (working stove top), and a week without either, but Lola offered a toaster oven, "in case we wanted to make biscuits" (we moved from Georgia). We notified her of animals in the attic, and for MONTHS her response was to use snap traps, which we did, to no avail. When she finally sent an exterminator, we discovered the problem included bats in the attic, mice in the walls, and rats under the house. When the garage door ceased to work, we were again told to Google the issue. When we moved out, we discovered that her 'move out inspection lady' and her 'cleaning lady' are the same person, which is clearly a conflict of interests. How honest can this person be in her 'move out inspection' role? I strongly suggest avoiding Lola Traylor if you want a positive rental experience.

If you're white, cis-hetero and look like you wear a red hat, Charlene Appling is the realtor for…read moreyou!! She will make you feel welcome and bend over backwards to close the deal. If you are LGBTQ+, or any shade of brown, do yourself, family and loved ones a favor by going with another company. Charlene was "intimidated" when I asked her to use my pronouns, and constantly misgendered me. She treated me disrespectfully both in private and in front of potential sellers. I heard someone say, "Tehachapi is where the people are rude to you with a smile on their face." I'm sure that person was talking about Charlene Appling!!

My experiences with this property management, only, located on Tehachapi Blvd, was sub-par…read more Services other than collecting rent were nearly non-existent. The cost of their involvement was higher than just the fees. Granted while I've not experienced superior property management, I have had adequate and good experiences. They did not fall into either of those categories.

Great team to work with. Naylan is on top of any request that we may have, fast and efficient…read more Love the house and the management team. I recommend to anyone who enjoys peaceful easy living.

We reached out to Naylan about a property we were interested in seeing and he was very quick to…read morerespond. He was very kind and friendly upon our arrival and while viewing the property. After seeing the property, we decided it would make a great home for our family. Naylan and his team worked very quickly and efficiently to get all the paperwork together for us. He was super helpful and knowledgable. We'd definitely recommend his services!

Lorena Semerenko refuses to return my overpayment rent of $1500…read more She stated that she never received the cashier check that I placed in her mailbox at her office, because there is nobody ever at that office. Then she asked me to Zelle her an additional $1500 and I did, but she deposited the cashier check and never returned the additional $1500. I have been very patient. This happened in August 2024. I sent her copies from the bank showing the deposited cashier check and the Zelle payment.

As I stated in google as well, My Husband and I were looking for a house for a while and Lorena is…read moreour agent. We gave up for a while & when we were going through the loss of my father she actually contacted us with the perfect house. We are so grateful. It's perfect for our family. She was very sympathetic, and informative of the process & was with us every step of the way & even after we closed she's been there if we need anything. We did have some issues with the seller upon closing unfortunately, they had left the house a dirty & mess along with the property. Didn't give us our keys on time so Lorena went out of her way to help us by getting a locksmith & having the house deep cleaned and property cleaned. It took so much stress off of us. I don't know any other agent that would go above and beyond for their customers like her and her team. We are very happy with how she treated us and the process, we recommend anyone looking for a home or interested in starting to contact her.

Marianna was a pleasure to work with. She answered all our questions promptly and was always…read morechecking in on escrow to make sure everything was proceeding on time. She even kept in touch while she was on vacation! This lady works hard. Highly recommend her!

Marianna has been very helpful throughout the process. She is always positive and willing to go…read morethe extra mile. Her communication is excellent, and she keeps us well informed of progress and any issue that affects us. I highly recommend her services.