Dr. Castaneda has been my provider for over a year now, has a friendly and professional staff . i…read morenever have to wait too long to be seen ,in and out quickly .

Mr. Castaneda has been my provider for several years now, and I can't speak highly enough about the…read morecare he gives. He's consistently kind, professional, and incredibly thorough. What stands out most is his compassion -- he's gone above and beyond for me so many times, whether it was giving me IV fluids when I was run down or providing antibiotic and steroid shots to help me bounce back from a bad cold. He never rushes through visits, always takes the time to listen, and genuinely makes you feel cared for. I trust him completely with my health, and I'm so grateful for his continued care. If you're looking for a provider who truly puts patients first, Mr. Castaneda is the one.

I went in for a COVID test today because I was not feeling good! Had to leave my name and number…read morebecause they had pages of patients to see, they would call me. I felt a bit of frustration but Delma (I think) at the front desk was so apologetic yet organized and polite! I got my call, went in...the staff are so polite, hard working and non-stop! Even after seeing 40+ patients, they still have jokes (Hannah) and stellar bedside manner. I just want to shout out to the work they are doing in a fear ridden society we are living in! They didn't miss a beat! Thanks P.A. Mass for the time spent and thought out plan for me! I appreciate you All!

From the owner: StatCare Urgent Care is a locally owned and operated business that meets a wide range of urgent…read morecare needs. Same day COVID-19 testing available. We are here when you need us and if you are sick Today, you will be Seen Today. Walk-Ins are always welcome!

UNHELPFUL. Waste of money, at least with my visit. Made the same mistake, thinking this urgent care…read morecenter would be different. I tried to go to another local clinic before this one but I was essentially stonewalled by all the red tape that places like these seem to have. I made sure to check the website before calling and still, it claimed they do labs, xrays, etc. I felt ill, loss of appetite, and some other concerning symptoms and if you're traveling (and maybe even as a resident) it can be INCREDIBLY difficult to just get seen by a doctor/primary care provider if you don't happen to have one.... And as I've come to realize, it takes SO LONG! One local clinic (Community Action) has a MONTH long wait just for new patients. And another in corpus won't see any new patients until July!!! (It is currently March). Unless I have to be half-dead going to the ER, can no one see or help me?! I've read the Alice hospital reviews too and honestly it's just... highly concerning.... I almost feel like going to the hospital might be the only way to get seen sooner, but honestly it might just end up being just like this visit here at NextCare x.x they'll probably not take me seriously, I'll have to wait a million years, or they may not have the proper resources/equipment to help me! Since I moved from TX some time ago, I have an out of state ID and that alone is reason enough for certain local clinics to not help me or apply for certain programs they offer, and it sucks! My symptoms seemed to be worsening and persisting and I've tried to call, visit, and look up so many local clinics like this one and nothing is happening! So far, I've only been able to get some labs done... (at a different local clinic in Freer). it's such a hassle if I do even get lucky enough to get a "office visit" or whatever. Sorry if this is off track. Anyway, at this place I thought maybe they could do labs (since the website mentioned it) or maybe some other tests and that a doctor there could tell me what was wrong with me at least. But nope!!! I pretty much just came in, described my symptoms to at least two different people, and when I did finally see the doctor, she did very basic tests like taking my blood pressure and temp. I don't remember what else, but I think she measured weight too. She was one of the people I told my symptoms, but after those basic tests she essentially did nothing else but tell me to go to a primary care doctor and take suggested products, like two different over the counter meds and multivitamins. If I had known it was going to be like that, I wouldn't have gone!

The facility is brand new...brand new to the area as well and I must say I love it. No hassle of…read moregoing there and having to wait in the waiting area like your local hospital. This place is as simple as registering online and getting a text message 15 minutes prior to your estimated check in time. As I mentioned this place is brand new which it is super clean as well and service is fast. They take pretty much all insurances and they provide lab services as well as radiology services to. The joy of checking in and not having to wait in a waiting room with so many other patients in front of you is a joy in itself.

Exam rooms are filthy, not what you would expect from a dr office. Rooms could definitely use a…read moregood cleaning

Service is horrible! The front office staff is not only rude but lacks customer service. Don't ask…read morefor opinions of lenses/ frames, they'll say "umm it's your choice" as to hurry you to choose. Gone in several times before deciding with different copay amounts told me. I've never seen the provider myself just the vibe of office will not return.

Elodie is an outstanding nurse practitioner who is highly knowledgeable, compassionate, and…read moreexperienced in her field.

Best urgent care I've been to Everyone really friendly and…read morepersonable Exam thorough and doctor took time to explain in detail

On site physical therapy, massage, cardio training, aquatic therapy, juice bar, and minor emergency…read morecare all under one roof! The folks here are super friendly and the facility is top-notch. Come in with your aches and come out with a smile. Great place!

Wow what a nice doctor. We were in and out in twenty minutes and the whole staff was so nice. He…read morewas extremely thorough and checked everything. He walked me through his treatment plan and answered all my questions. He even recommended some natural approaches to my bronchitis just to help me out a little more. Seriously such a nice doctor. Would absolutely come back. The office seems a bit outdated, but this is the perfect example of don't judge a book by its cover. Thank you!

Access Total Care sent me for multiple MRIs -- lumbar spine, hip, and related imaging. When the…read moreresults came back showing severe spinal stenosis, nerve compression, and hip degeneration, I asked for a short‑term work excuse so I could safely attend the specialist appointments they were referring me to. Despite being the clinic that ordered the imaging, and despite having the reports in hand, the nurse practitioner refused to provide even temporary accommodation until after I saw an orthopedic surgeon. That's not how primary care works. A competent PCP should be able to review the imaging they themselves ordered, understand the severity, and provide short‑term support so a patient can safely reach the specialists they're being sent to. If you need quick urgent‑care‑level treatment, this place is probably fine. But if you're looking for a primary care provider who listens, understands complex medical issues, and actually supports patients instead of creating barriers, look elsewhere. Access Total Care is not equipped for that level of care. Furthermore, i strongly suspect them of using a reputation management service. Notice that they have less than 10 Yelp reviews, but over 500 Google reviews? That's just one of many indicators. I can't recommend trusting them with something as important as your health.

Had a good experience. They were friendly and the wait wasn't long! If you need urgent care, it…read moreworked out well!

Everyone from the receptionist, to the nurses to Dr. Remme were fantastic. I brought my 5 year old…read moreson in at night for strep throat when every pharmacy in town was closed. They gave him a dose of medicine right there in the office and we were able to go right back to enjoying our trip. Great and quick care that is much appreciated when away from home!

My mother, my neice & her fiance went in there because they didn't know what was happening with my…read moremom. they thought she could be having a heart attack or a stroke. Well right when they go in they get treated like crap from the front desk. Then this guy was walking to the back to get my mom which is what they thought but when they walked to the back he rolled his eyes at them for what reason I don't know. And they said that another patient had to give my mom a wheelchair to sit down because no one working there would. That's pretty shitty that another patient saw how much pain my mom was in. And gave her a wheelchair chair to sit in. Then they told my neice to wheel her in. Then when my mom didn't want to be transferred to the hospital in corpus the nurse tells her " after all the chaos y'all caused you don't want to know what's going on with your heart " I wish I knew your name. I'd put you on here. They didn't cause chaos. They were worried about my mom and these jerks could care less. The hospital in corpus said she shouldn't have been transferred. This staff either needs to go or they need to improve How would you like it if your mom was treated like shit. While they're worried for her LIFE! If I could put no stars I would this place is horrible