Leroy refuses to meet in person because he's "very busy" and doesn't have time. He does not want to…read moreanswer my questions over the phone bc he's "very busy". If he's THAT busy, than I'll gladly take my business elsewhere. He makes me upload sensitive documents to a website that is "secure". I already felt uneasy about it, but I trusted Leroy. Now, the IRS is coming to me about my taxes bc HE made a mistake. But of course, I can't call or meet him in person bc he's "very busy". I'm not going to text this whole situation over the phone and then wait for a response. I'd rather talk over the phone or in person to get it over and done with. When I first came to Leory, he was polite and nice. Overtime, he became rude. Take extra caution choosing Leroy as your tax accountant.

Purely transactional. Communicated only through text. Avoided over the phone consultations. Was…read moretaking care of my mom during last tax season and was desperate to get mine done before the deadline. Saw the good reviews however I did not experience the quality service or guidance others expressed in their reviews. I usually do my own and get a decent return however with Leroy I got less than usual plus I paid him for his service. I get that some would be fine with getting their taxes done fast with limited interaction. I was looking for more guidance to maximize my return and did not get that level of service especially for how much I paid. I hope with this honest review, my personal information will not be compromised. I just wanted to share my personal experience.

This company is not legit! I don't know how it got all of these great reviews?? I went to their…read morelocation at 4950 Waring Rd, Ste 8 and there is no Taxlana and when you call their listed phone number it is a foreign language and also says the phone number is not in service. I paid $350 deposit for an online tax prep meeting so I will have to dispute charge with my credit card to get my money back! Stay away! Edit: Taxlana returned my $350 deposit. I did not get my taxes done by them so I cannot comment on that. But the experience of not being able to reach this company by phone or other and the location listed is not legit. But I cannot give a review positive or negative on the quality of tax prep by this company.

Couldn't be happier or more confident in Taxlana. She is so easy to work with and very…read moreknowledgeable. Do yourself a favor, call Taxlana!

This guy is really good. Get your refund back sooner. You file faster you'll get it back. I…read morerecommend this person.

Nam has been my bookkeeper for years, his office will always busy during tax season. He is very…read moregood at getting you the money you deserve to get back from your taxes, or help you cover for the taxes you have to pay back to the government, so in the end you will end up breaking even or gaining a little bit back to your bank account. The price has gone up for each form due to inflation. I usually pay $40-50 now it costs $80, but since I also filing for my Mom, he asked for $120 total which was still not bad

I've been using StrataTax for 15 years. I cannot imagine using anyone else for my taxes! I have…read morerecommended StrataTax to everyone I know because the level of service and knowledge is top-notch.

Flat out just have to say I'm impressed.... Had the pleasure of utilizing Tony's business tax…read morepreparation consulting service and I'm thrilled with my consult. Here's what I loved - Tony is a genuine soul with integrity - He was organized and had sent out zoom links and calendar information well in advance - Had very simple yet informative slides that helped clarify what I would consider to be complex tax laws & business ideas Here's why I trusted him - First person in 10 years to be hired by the IRS graduating from San Diego State - Has experience successfully handling IRS audits - understands how the tax law has been written, understands how those laws are enforced (personal experience) and wants to be a part of the change in this world helping small businesses finally succeed and reach financial freedom. This is a no brainer schedule your first consult :) @neeks93 On Insta :)

I walked into the office of Nguyens tax and associates, didn't notice it was by appointment only…read morebut Steven welcomed me in with open arms. He was very fast and attentive with the tax preparation. His office is conjoined with another business and several parking spots in front. He gained another lifelong customer. Thanks Steven!

Steven was very responsive in scheduling a tax appointment and did a good job of asking me about my…read morepast filings, as I am a new client. I will be working with him in the future on some family financial planning.

Services were horrible! You are so desperate that you respond to my review 6 years later with a…read morebunch of inaccurate accusations. I'm not sure what you mean by delinquent, unless your definition of being delinquent is because I had not filed my taxes for the prior 2 tax years filing cycle. Well guess what? I took it over to H&R Block and they were able to take care of me in a few hours, my taxes were COMPLETE and very ACCURATE. From what every tax service tells me, H&R block employees are considered entry level with a minimal skillset, but guess what? They figured it out pretty quickly, it wasn't that complicated. For you to try to make it out like it was so complex tells a lot about you. You should not have charged me since you did absolutely nothing, that's usually how it goes. Lastly I am not trying to ruin your reputation I'm just talking abut MY experience. Everyone's experience isn't the same. Let the reviewers be the judge.

Great customer service!! Very knowledgeable and professional. Will definitely continue to use!!read more

Love Best Team Tax! This is our second year working with Suzanne and she is amazing. Always has our…read morebest interest in mind. She is very knowledgeable and personable. We were in and out very quickly this year. (It helps streamline things when you have all your documents in order!). Her prices are very reasonable given how much she helps us save in taxes. We have been recommending her to our friends and family.

For the past four years, my spouse and I have used Sue's tax services and have been very…read morepleased--up until this year. For the past two years, we've worked with her remotely after moving a few hours away. Unfortunately, this year was a completely different experience. Despite reaching out over a month before the tax deadline and providing all requested documents, nothing on our file was completed or even reviewed. Given that our returns are very similar year to year, this should have been a straightforward, turn-key process of updating numbers. Instead, we were repeatedly told our file was being worked on when it clearly was not. Her office also does not provide a secure portal or method for sending documents, so we created our own secure Google Drive to share everything. Based on activity, it appeared the documents were never even accessed, which prompted our patient but repeated check-ins, along with periodic emails that were ignored and never replied to. If email communication is not a strong suit, a phone call would have been appreciated--but we never received one and always had to initiate contact ourselves. During one of those calls, we even asked if we should come in person, and were assured it was not necessary and that she regularly handles remote clients. As the deadline approached, we were told an extension would be filed due to timing and the lack of completion due to how overwhelmed they were, however no one reached out to tell us this, we assumed ours would be completed on time. On April 14th, after being on hold for over 30 minutes, Sue finally told us the day before deadline that she was filing the extension while on the phone, collected our personal and banking information, and said she would confirm once it was submitted. That confirmation never came. The following morning (tax deadline), we called to follow up since we had not heard from her as promised. During that call, her admin staff placed my spouse on hold to check with Sue on the status of the extension. While on hold, the line was not muted and we overheard Sue say, "those effing people are a pain in my a**," clearly referring to us. When she came on the phone moments later, her tone was completely different. We were honestly shocked and confused--especially since we had simply been trying to confirm whether our extension had actually been filed after not receiving the promised confirmation the day before tax deadline. She then acted as if she didn't even know we had spoken the day before and told us we were simply on her "extension list." No extension had been filed, and no payment had been processed. On tax deadline, my spouse and I had to take it in our own hands and call the IRS to request the extension and give a best guess payment. Communication throughout this process with Best Team Tax was extremely poor. Emails went unanswered, calls were not returned, and we had to repeatedly follow up just to get vague or inconsistent updates. Staff were polite but unable to provide clear or accurate information. We are genuinely surprised by this experience, given how positive prior years have been. However, due to the lack of communication, follow-through with completing what we were told was being done, and lack of professionalism (cussing in the background, etc) we will no longer be using or recommending these services. Respectfully, we were once happy clients but after this year we are done and now are left to find someone else to do them for us at the last minute. We would have preferred transparency up front, if you didn't have the time or ability to complete.

Been coming here to get my taxes done for the last couple of years. Kevin was the main tax preparer…read morefor awhile. He just shared some of his work load with the other accountants and our new tax preparer Teresa took care of us. They just upped their prices. But it's worth it. I would rather have my taxes done right the first time than pay fees or fines for mistakes down the road. Been happy with Del Cerro Tax. Professional and get the job done.

I have worked with Kevin McCully for over 10+ years he's a very knowledgeable tax professional and…read moreadvisor I would highly recommend his tax services...

I will NEVER use anyone but Bobbi Koala for my taxes! Hands down, Best tax guy in the business…read more Years ago I used Bobbi Koala for my taxes. He asked to review my prior taxes before he filed and found 20K worth of errors done by one of the larger national cookie cutter tax services. Worth every dime. Jeff T.

Veronica Ferguson was amazing! Took care of our taxes efficiently and professionally!…read moreVery knowledgeable and nice to work with.

Completely shocking experience! As soon as I paid his fee via Venmo, this man Completely flipped…read moreout, refused to do the service and wanted to kick me out of the office! Why? Because Venmo charged him a business fee!! (Which was approx $15 for a $600 transfer) This was just soo wild! The craziest thing I've ever experienced! I simply could not believe it!. The police had to be called, he is so aggressive and I had a panic attack. It took nearly 20 days to get my money back. I don't know how this crooked, violent man is in business. DO NOT RECOMMEND

It had been a couple of years since I had been here but after a bad experience with another person…read moremy sibling suggested, I came back and I do not regret it. My partner and I were looking for a good experience and I great experience is what we received. We purchased a home last year and I had another home I normally file with, anywho we wanted to make sure we were getting the best possible outcome. We came here and we were able to compare scenarios. Anywho, price was extremely reasonable and I will definitely be returning to do constant business here. No need for anymore bad experiences.