Thomas and Crystal are the techs who came to our home to steam clean our furniture and floor…read morecoverings. The sunroom carpet was horrible with spills and stains, but they made it look like new. It needed extra attention on some spots, so It wasn't easy! They cleaned living and dining room area rugs and our living room and sunroom upholstery, and did a great job on everything. Mostly, we appreciated their friendly, professional attitudes and the way our home looked and felt when they were finished. Great job! And at a totally reasonable cost (about half the price of another company's estimate). A Affordable will be our go-to for carpet and upholstery cleaning! Highly Recommend!

Excellent experience with whole house carpet cleaning! Booking was seamless and team showed up…read moreearly. They were able to get some spots out that other cleaners could not. Carpets look great! Crew was very capable and personable. Overall excellent service with better pricing than the others.

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Jeff responded quickly to give me a quote offered same day but it wasn't an option on my side. He…read morethen got me scheduled. Tim came out timely, got the job done and was very gracious!

I procrastinated getting my carpet cleaned and I just had one room to do. I saw a Smith-Mathis van…read morein traffic so I called them as I reminded myself I only had a couple days left to get my carpet cleaned before a major surgery. They were GREAT at accommodating my procrastination! Dave Pope was my service man that was right on time and very professional. Thank you for putting my mind at ease and YES, the carpet looks GREAT and CLEAN!! Thank you!

We had a rug, 2 chairs, and our shower cleaned/resealed. The initial service took care of the rug…read moreissues. Because the shower still showed evidence of mold, we called. Nick who serviced us, returned and addressed the issue as well as a few stubborn places on a chair. He was professional and attentive to our concerns which we greatly appreciated the responsiveness and attention to these issues. The shower cleaning is more expensive than other services.

"This business engaged in bait-and-switch pricing, property hostage tactics, and extreme price…read moregouging against a 25-year military veteran.1. The Bait-and-Switch: The company came to my home, measured my rugs, and gave me a verbal quote of approximately $600. They had me sign a phone screen to approve the service. No $4,800 price tag was ever shown to me or verbally disclosed.2. Property Hostage & Price Gouging: Three weeks later, they returned with my rugs and suddenly demanded $4,800. This was eight times the original quote. The company claimed the employee who quoted me $600 no longer worked there. They held my property hostage until I negotiated with the owner, who dropped the price to $3,100. Under intense pressure to get my property back, I reluctantly authorized the $3,100 debit card charge.3. Substandard Work & Misrepresentation: Upon unrolling the rugs after they left, the quality of work was completely defective. The rugs were hung crookedly and damaged. Furthermore, the company charged me premium rates under the false pretense of cleaning high-end, thousand-dollar 'oriental rugs,' when my items are actually cheap, standard area rugs.I am filing this complaint to publicly document this company's predatory, high-pressure tactics and terrible craftsmanship to protect other consumers and military veterans." Plus, I paid for extra padding also.

Franz and his team are awesome! They did a great job cleaning our carpets and getting our house…read moreclean for us to move in. Extremely communicative and kind, and doesn't break the bank. We really appreciated all their work on short notice!

Great communication! Having them out to help us declutter and shift some things around soon. In…read morethe meantime we are in contact and we have a wonderful feeling about the outcome! Since they haven't been here yet I gave a 4 star but from our conversations I believe that they are going to be what we need! Will keep you posted on the results.

Michael helped us to clean, repair, and seal our slate entryway that is original to our 1958 home…read more As it's the main walkway between all levels of our trilevel much of the grout was chipping away leaving the side (if not the whole corner) exposed to possible damage and tile cracking. Micheal took the time needed to tackle this labor intensive project. Two months later I'm as satisfied with the work as I was on completion day!

We had Michael's Floor Care out to clean the carpet in our home. They did 3 bedrooms and the…read morestairs. They were on time, courteous, and used specialized cleaning equipment. The carpets look great again and they were pretty bad. I think they were even surprised at how well they turned out. Overall we were very happy with the quality, price, and service. We will call them again and highly recommend them if you need your floors professionally cleaned.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

Savannah cleaned our place in 3 hours and it sparkled! She even got a stubborn mark off the floor…read moreI'd been meaning to get to when we pulled up a throw rug - she even made that part of the floor shine!! I've recommended HouseKeeping Maid Easy to several friends and they have all had positive cleanings. We are a 2 person household so we only need them to visit once a month and they were very accommodating to our schedule (many places wanted to come every other week). Great cleanings every time!!

If you're trying to justify the money, let me tell you, it's TOTALLY worth it! My husband and I…read morewere on the fence about hiring a housecleaning service because we thought, "We know how to clean our own house." Lol We didn't sign up for continuing service, but we did opt for a one-time deep clean. We just moved into a new house and while we want to paint and complete a few projects, we really needed to deep clean the place first. With two little kids, I felt like I was treading water and our plans to start on some projects kept getting pushed out further. We had a crew of two wonderful ladies come to the house for four hours and WOW, did they clean! I personally feel So much more comfortable now living in this house and we are ready to blow through these projects!

I had Rodney repair and patch my carpet for a rental I was moving out of on April 27th. I couldn't…read morebe there because I ended up double booked at my new house too. He said it was not a problem since we'd discussed the areas to repair and the cleaning needed. Because I wasn't there, he missed one of the repair spots that I'd originally contacted him about in 2023 when my dog first did it soon after I moved in. Back story is he said "I'd recommend you wait until you move out because you'll likely have more areas by the time you move out and I can do multiple areas for just a little more cost." Wow! I thought what a nice honest guy! Back to him missing the original spot, I contacted him to say he missed a spot. He said that he didn't know about that repair. I showed him the text from March 17 2026 at 12:37pm. He said I don't have a text from 2023 wouldn't help and wasn't sent from the same number (It was but we'd also discussed it in March 2026 and that's the text I sent him - not the one from 2023. He said I can come back out but you have to pay me another $100 for my time. He also commented that he lives all the way up in Noblesville which is an hour drive, which isn't relevant since he agreed to do the service. I said "I really can't pay more than the $480 I already paid for the carpet repair and cleaning." He said "I can't help you." and stopped responding even after I said I guess I have to pay you because this has to be done in a few days. No response! I had to work to find someone within a few days. I hired The Carpet Man and they took care of me. After it all I realized that the carpet wasn't cleaned well because I noticed two spots that he clearly didn't work to remove. We hadn't even seen these spots prior to the cleaning! The essential oils also smelled weird over time. At first they were nice but as it dried it smelled kind of weird. I wish I'd called Stanley Steemer for the cost and overall service but needed both cleaning and repairs, which they don't do. Moral of the story - get a scope of work/estimate on the company letterhead in a pdf via email ahead of time. I trusted the text convo and got burned! However, courts accepts text conversations as evidence. So there's that.

Rodney was awesome and super quick. He was able to get the patch taken care of in less than 30…read moreminutes. he is definitely good at what he does 10 out of 10 would recommend!

Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Ray and Nathan did an excellent job cleaning some upholstered chairs and a couch. They were…read moreon-time, friendly and thorough. We will be using them again in the future.