These two guys from first serve, Austin and Corbin, did in about 30 minutes what four of us…read morecouldn't achieve in 3 days and for half the price. (Just for the record they probably could've done it in less time had our carpet not previously been royally messed up). Not only that, but they came back two days later to guarantee they effectively scrubbed out all the residue left in our carpet. For context, my family came over to help my boyfriend and I clean our condo's carpet ourselves, since our cats had pretty much decimated sections of our carpet with cat urine and vomit over the years. Between deep cleaning with rental equipment and drying the carpet with three rented industrial fans, we invested about $300 and 3 days of labor ourselves. Wish I could say it was worth it, but after all was said and done, we were left with residue filled carpet that felt worse than we started (I've since been informed I over saturated our carpet in cleaning solution which left behind that gross sticky residue - don't believe the ratios on the damn bottle). It left my feet with a grimy black substance on it, and also, because who doesn't love a cherry on top, the smell of cat urine still persistently lingered like the ghost of Christmas past. Frustrated to say the least, we caved, called in the professionals, and after seeing their results I can confidently say I'll never deep clean a carpet myself again in this lifetime. Just call in the pros. The first day, they were in and out in less than 30 minutes total and that was after they sprayed some extra enzymatic solution to kill the incessant pet odor everywhere. They even came back when I'd called and said the carpet still felt sticky in some areas, and again were in and out in even less time than before. True champs. They were efficient, friendly, professional, non-judgmental (can't say I'd be the same if I walked in and saw some of our gnarly cat stains), communicated everything patiently, and they were just amazing in general. Wish I could give more than 5 stars.

Todd from First Serve committed to cleaning my flooded basement with a $2500. The water in my…read morebasement actually receded automatically. Their job was to just dry the wooden stumps and clean the basement. The quote itself was very high but I did proceed with it due to limited time and urgency. As a part of their job, they were supposed to return my basement in a cleaned state. However, they added this activity as an additional cost when it should have been part of the job. Als,they took an additional day and inflated my invoice by about 25% higher to $3050.when cleaning to the target drying level should have been their intention from the get go. Further, they threatened to lien my property and foreclose it for not paying this extra $500. They did not ask for verbal approvals for the authorization to proceed with the increase in costs. They are resorting to corporate holliganism. Giving inaccurate estimates and inflating invoices, adding additional labor and costs that should have been covered as part of their estimated and quoted work. Please stay away from First Serve. Integrity, accuracy and feedback from the customers are important but they wouldn't want to accept it.

Excellent and professional. Great crew. Overall the best contractor who's worked on my apartments.read more

This company starting with the owner was very professional and knowledgeable. He helped walk me…read morethrough the entire process with my insurance company. The resulting finished project was amazing. Our home has been not only repaired but beautified. The roofing, painting and gutters where all done with integrity and in a timely manner. I recommend Panthers Construction.

I used this service about a sewage backup in my basement. Not only were they fast, the did a great…read morejob. Would highly recommend.

From the owner: SERVPRO of Indianapolis West is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

It's a military veteran owned business and these guys are fast, honest and upfront about everything…read morethey do. We called them due to an emergency; we had water over flow upstairs dripping down through the downstairs ceiling and within a few hours of being called they immediately began to set up equipment and dry out my home before any real damage like molds or rotting drywall could occur. Once it was all dry, they came back and did the proper repairs to the all the damaged drywall's and installed the new flooring upstairs and it looks absolutely amazing! Call them, you won't regret it!

Working with Brandon at Assurance Restoration was the best experience I have ever had when working…read morewith a contractor. Brandon seriously went above and beyond for me when I was buying my first home. We were on a tight deadline and Brandon rearranged his schedule to make sure he could get his crew out in time to replace our roof. When they came out, not only did they replace our roof with top of the line Malarkey shingles with a price that came in lower than competitors, but it only took them half a day to complete and it looked great. Brandon also took extra time to write a letter to our mortgage company with his expert opinion regarding our attic and crawlspace that ended up saving us thousands of dollars. Brandon was fun to work with, affordable, timely, and I will definitely be using him again in the future! 10/5 Stars!!

Awesome restoration work repairing my ceiling, walls and flooring from a water leak…read more Mike coordinated all of the work in a timely manner. The flooring crew and painting/drywall crew were great! So polite and respectful, and cleaned up after themselves! Everything was done in a timely manner, allowing us to stay in the house while work was conducted. I recommend this company to everyone!!

A family of exceptional character spoke of Impact and said the Impact President was one of the most…read morehonest men he had met. I met his representative & at the time they had too much commercial work to do my small residential home that suffered a water leak. Would have loved to have worked with a truly honest man on my home rebuild.

Great company! Mike was always there to answer any of our questions and ease any of our concerns…read more Danny and his team were very professional and respectful. The work was done in a timely manner and all co vid precautions were taken which made us feel very safe . I highly recommend them. They will get the job done and you will be satisfied.

My husband and I moved into our house last summer, the previous owner had been there for 30 years,…read moreand it was clear the attic had been left unattended for many years. There was old roofing material up there, as well squirrels had made themselves at home, and we were tired of having them squat in our home. We had Newnam Restoration come out to clear out the debris, disinfect the area, and sealing up the hole permanently. They were so efficient, easy to communicate with, and helpful in planning and thinking about future projects!

We had a house fire in early May. ServPro have likely caused more damage than the house fire. After…read moresitting around for 90 days, they rushed the job and threw out roughly 60% of non-salvageable items without documenting what was tossed. This means that we will roughly lose $80,000 from our claim. At first, the owner claimed the iPad that housed our data was stolen and later broken. When I asked for a police report they changed their story and they simply do a good job of documenting everything that was tossed. They also didn't perform a thorough dry-out, so it appears we now have a mold issue. They were supposed to share daily moisture logs and we never received any data from them. I've helped over 60 ServPro locations across Canada with UX/customer experience and never imagined a company could be this bad under the ServPro name. Avoid at all costs, because their poor service will cost you in the end. Note: It wasn't even ServPro that performed that Matterport scans, yet they keep bringing them up as if they performed these scans. So far, the only remedy ServPro has recommended is that we "try to imagine" what was in the 5 roll-off bins of items they tossed but failed to document.

Do not ever call this place for "damage" restoration! They will leave your place in worse shape…read morethan the damages that were present when they arrived. They can not schedule day to day when they might arrive and if they get a new call your job will be pushed aside. Had a water pipe burst under kitchen sink that flooded kitchen, dining room and partial living room. Insurance company (American Family) took a week to get an adjuster out to survey the situation. Of course by this time we had vaccumed up all water except what was trapped under wood veneer planks and luxury vinyl flooring. Adjuster contacted ServPro three days after he had assessed situation. First day all ServoPro did was paperwork and measurements and accessed what needed done. Next day arriving late afternoon they tore up small area of flooring in kitchen to determine water had gone as far as subfloo. Leaving humidifier and fans stayed three hours. Stating they would get an earlier start the next day was called to be told they had another job that just came in so it would be later in day before they could arrive. at this point my husband and myself ripped up all the flooring that needed taken up ourselves. Wanted kitchen cabinets saved to dry out. They totally demolished sink basin cabinet leaving nothing but facing frame work Damaged counter top in two places taking it off and placing on floor. They bill with a computer program that only allows one to enter a bank account number as they send more statements asking for payment keep telling them to send something can enter a charge on, get no response on emails sent to them on that issue.

I scheduled an appointment at 2:00 pm for service the next day 10-12. Someone apparently called at…read more8:00 that morning to confirm and because I was in meetings, they decided to cancel the service visit. I shouldn't to verbally re-confirm an appointment i just made the previous day. No text communication, and the whole experience prior to someone getting here was just a mess. They won't be getting my business and I would not recommend them to anyone else.

I contacted them about a leak in my water heater and they had someone out within 90 minutes. The…read moretechnician was super professional and knowledgeable and even explained some things about my house's water system that I didn't know about. Great job on the installation of my new water heater -- which replaced one that was under warranty installed by another company. I will definitely contact them for future plumbing needs.

Alex was professional and helpful with our roof repair after getting hail damage. He was responsive…read moreto calls and emails and was very thorough in his explanations of anything we discussed. Our new roof is beautiful and the crew cleaned up superbly. Alex was also incredibly helpful in helping us file our claim with insurance and getting our claim approved. Our insurance company was being less than cooperative, and Alex helped us navigate through all of that red tape to get our claim fully approved. I would 100% recommend Alex and Steel Image to anyone needing roofing work. I would use his services again, but I won't need to because my new roof has a 50 year warranty! :)

From the owner: Steel Image is Central Indiana's single most effective claim-related property repair contractor,…read morespecializing in residential and apartment complex restoration services.

I was truly impressed by the team at TCK. I found them on Yelp, and their response time and…read moreprofessionalism were unmatched. The team did a great job steaming a couch, two chairs, and an ottoman for me. The price was very reasonable and the work was done quickly and efficiently. The team was very respectful of my home, and of the actual items they were cleaning. I have already recommended TCK to my family and would absolutely do so again.

During Christmas time last year I was struggling to find a gift for my parents that they could…read moreactually use. After some browsing on Groupon I found this business and remebered my parent always wanted their rugs cleaned ever since we got our dog, so I ended up buying their "5 spaces" deal. Fast forwards a few months and my parents decided to get rid of their rugs, but wanted their tile to be professionally cleaned. That brings us to today. Clinton, the co-owner of this cleaning business, came by and got the job done! Not only was he easy to talk to, he was also very professional and an overall kind and patient person. He went as far as to get more equipment to thoroughly clean the floors better. He also was very honest honest and seemed knowledgeable on what chemicals were okay for certain types and stones used. We are very pleased with the results and the overall experience provided. I would recommend them to anyone! There are several different Groupon choices available right now, so definitely check them out!