I have nothing further to say than this firm takes time to personally respond to all issues I have…read morehad,100 Percent, contact management immediately if there is an issue, Communication and a fluid conversation regarding all issues have been addressed. I have and will continue to support this site and refer the service as stated, Samantha Dugan has my utmost trust that customers will be addressed and and received as new family, Sam knows her stuff... Communicate with her as she has the Payroll drill down.

After getting lost in the shuffle with big payroll companies for my small business, I started…read morelooking for a local payroll company to handle my staffs payroll & payroll taxes. Switching to Precise Payroll was the best thing I ever did. Very small company, who puts the personal touch on their services. Perfect attention to detail & extremely efficient. Love supporting small, local businesses who get it right every time!

I've had McCusker for 3 seasons now and I've had my last, and I recommend everyone else do the…read moresame. First, Kathy has no interest in being bothered to talk to her clients. Every time I've reached out with simple questions, including outside of tax season, I've been met with a response like I'm bothering them and I'm inconveniencing them by asking about part of my tax return. I've asked about a possible number mixup on my 1040, and she replied back on the phone with a sigh and "just letting you know, you're not my only client. It's not my job to know your numbers". WHAT? What type of CPA says that to a client? I found out they never filed my taxes after paying the ridiculous fee and signing the e-file authorization, and when I asked why the IRS has no record of anything being filed, they replied back with, "IDK, call the IRS". Charging $450 for personal taxes is a ripoff. They're painfully expensive for the quality of service you receive. Her firm does the absolute bare minimum for you to prepare them (incorrectly, might I add, and then if you ask them about it, be prepared to be met with a sense of you inconveniencing them for doing the job you're paying them to do.) PLEASE AVOID! There are so many more professional CPA's out there in MontCo than Kathy. she's the worst.

I echo Johnny W's review below. Worst customer service ever. I asked for a meeting as a new client…read moreand was rebuffed twice by Kathy. A very easy return turned into a nightmare and they blame me for them not having it ready on time. Was hoping to forge a long term relationship but there is no way. The most customer unfriendly experience I've had in a long time. On top that it was $500.00 for a simple 1040. You should be ashamed. Avoid them at all costs.

Brendan has been assisting me with my books for 2019. He is also assisting me with cleaning up my…read morebooks for 2018. My business consisting of many rental properties, he knows just what to do. Super helpful and responsive. I plan to continue using him for help with my books!

From the owner: Small Business Accountant, Bookkeeper, Small Business Consultant, QuickBooks Proread more

I met the people from Exact Payroll and they are professional and helpful to their clients.read more

Beware of this Payroll company. They are dishonest and only want your money! We changed to them…read moreunfortunately from one of the bigger companies for customer service issues and were quoted a low price, however after signing up we realized that that lower price did not include some of the service we spoke about with the account rep whom set us up, even though we specifically requested these services. We were told they were extra services and we were charged extra indeed. $20 more per pay period than initially quoted. When I tried to receive a better quote I was told the owner of the company would call me back, he did but only to receive my voice mail at which I then proceeded to return his call twice and never heard back from him again. No one at the company tried to rectify the situation so we canceled services. After which I need a report which we had already paid for but they would not grant me access any longer to there site to print this off because we canceled our services, which actually we hadn't even yet done that. We just did not run a payroll with them that scheduled Wednesday, which it isn't unknown to run a payroll a day late, we've done it before, yet we were locked out Thursday before even giving notice that we were cancelling. the reason we were given for the lock out is that we didn't run our payroll that week! And we were told we could have the reports we needed if we agreed to stay! Ok we'll stay now that you've realized we want to leave cause you've been ignoring our pricing issues for months. Bad business, stay away from Exact payroll. If anyone tells you a smaller company is better they are wrong! In the end Exact did not value our business, there is a reason the BIG companies stay around and they will be out of business soon I'm sure!

Great company with outstanding customer service. Attention to detail is top notch as well…read more I have used another company years ago and there is no comparison between them and Zinman & Co. Great company, would rate them 10 stars if I could.

Mark Zinman has been my Accountant for almost 20 years and he has been there for every step of my…read moreprofessional development. He is always accessible and clarifies situations easily. He stays current on all aspects of tax accounting and is tech savvy. A great communicator who puts you at ease. Recommend highly!