After someone broke my window and stole my laptop I was having a bad day. Was driving by Accurate Auto Glass and thought I'd stop in to see if they could help me tape up the window. Paul the owner went out of his way to help me out and would not take any form of payment or gratuity. It's been a rough week, and people like Paul restore my faith in humanity. Paul's not only earned my future business...hopefully he's earned yours. Thank you , Paul. You brought tears to my eyes on a day I really needed it read more

Top notch communication and great service. Took two cars there now, both for windshield replacement and Calibration. Great experience first time so returned again. Highly recommend. read more

My moonroof stopped working suddenly. Friend of mine took a look at it and told me that he was pretty sure the moonroof motor was burned up and needed to be replaced. A friend and client recommended I go to accurate Autoglass because they were cheaper than the dealership. Should be named INACCURATE Autoglass. I dropped off my car around noon. He called me a couple hours in and told me he was having problems. It was after 5 o'clock when I reached back out asking what is going on. He had told me it should only take an hour or two. 3 at most. He told me to come back to the shop, and he will talk to me about what was going on. He claimed that when he took my old motor out that it was in fact burned up and needed to be replaced. Then he hooked up the new motor, and it worked at first, but then when he bolted it in, it stopped working. He said he tried everything he could think of and he doesn't know why it's not working. He told me with the old motor my equinox was throwing 13 codes, and now with a new motor, it's only throwing two. So I said, well what are the two codes it's throwing? So he grabs his tablet and has me read it as if I know anything about car codes. It's basically Latin to me. One of them said there was a problem with the Moon roof and one of them said there was a problem with the driver window. So I questioned him why there would be a problem with the driver window, and he said well, maybe because I disconnected the battery and that's the only window that has automatic up and down. I said did you check and make sure the driver window is working? You're not gonna send me home with my car with an inoperable window, are you? And he goes wait a minute let me go check. And I was right. The driver window was not functioning properly and he said he needed to reset it . Now mind you, I don't know anything about cars, but I would think he would check this before he sent me home with my car. Should I have to tell him to make sure the driver's window is working when he's clearly seeing a code that reads it's not? Grr..... So then I said well what are we gonna do about the moonroof now? And he says he did the job I hired me for. He put in the motor and he installed it. It's not his fault that it's not working. He didn't diagnose the problem. With his hands in the air like that somehow absolved him of responsibility. I said you've got to be joking. You expect me to pay you the full amount when I'm walking out of here and my moon roof still doesn't work? Why is it my fault that you don't know how to fix this? And he said there must be another problem. He said maybe the switch had gone bad or maybe the entire tracking mechanism had gone bad. Maybe the shade motor needs replaced as well. He said he didn't really know. He said he would call GM on Monday and see if they had any ideas, but if they didn't have any suggestions, he said he was going to wash his hands of this and literally clapped his hands in front of my face. I said I'm not comfortable paying you the full amount when I didn't get what I paid for. I said I'm happy to pay you for the motor. And he said he's not comfortable with that. He said worked all day on my car. I said I understand that, but you didn't do the job I hired you to do. Again he repeated himself that he didn't diagnose the problem and this isn't his problem anymore. He did what he was hired to do. So I reluctantly handed it over $500 cash of the total $625 quoted. And I drove my car home without a working moonroof and -$500 & no guarantee that anything he did helped. It could have made it worse. Monday night I reached out to him to ask what he found out about my moonroof. He said he would call me the next day. Did he even call? Probably not. Tuesday he emails me a bulletin from GM stating that there's a problem with this make and model regarding the moonroof, and he credited the remaining portion of my bill. He said I just need to go to a dealership. So I went to Team Chevy Valpo three days later, and they fixed it in five minutes. They said he clearly didn't reset the window. That's all it needed. Clearly Paul at accurate Autoglass should not be taking on this kind of business if he doesn't have the knowledge to do this properly. And I feel like he took advantage of me financially. If he was right and this was a bigger problem than a motor that needed replacing, he should've just called me and said that I need to take it to the dealership at that point. He shouldn't have expected the full amount knowing he didn't do his job and passing the blame off on GM. Be wary, Valpo. This was a stressful, frustrating and intimidating experience. read more

Great small business. I was able to get in the same day to get my truck topper window fixed. Very good to deal with at a fair price.

Paul is very knowledgeable and experienced. The service was fantastic and timely. I am very happy with my new windshield

Great quality and value. The staff answered my questions quickly and I was scheduled to have the installation done the following day!

I've used this service twice now and really appreciate the quality of the care that I've received. My car dealership could NOT fix the problem with my sun roof and so I contacted Paul who actually came to my house and managed to fix the problem in approximately 5 minutes. I ended up having the problem again and didn't even bother with the dealership. I called Paul and although he was extremely busy, he got me in that very day as there was some urgency in getting this issue resolved - my sunroof would not close all the way and would be parked outside. Of course rain was in the forecast for the next couple days! I really appreciated his quick response to my problem and highly recommend him if you need any glass work on your vehicle. KB read more

Paul helped me replace the windshield of my car. I was able to send him pictures of the damage, and through a short conversation, he diagnosed the problem, gave his expert reasoning, and quoted reasonable repair and replacement costs immediately. I had some flexibility in my schedule and it took a couple days for the ordered glass to arrive, but Paul met me at my local mechanic's shop to do the repair. The replacement was quick, and I was back on the road in 90 minutes. Paul gives a lifetime guarantee on the work done. Very satisfied and pleased with the work done. Thanks Accurate Auto Glass! read more

Had a chip on front windshield fixed it in a jiffy. Great service great price. If i did not fix could a cracked would of costs 1k+ due to all the fancy gadgets these new cars have. read more

Paul has taken care of 2 of my vehicles and has fixed my issues, provided a great experience, and was reasonably priced. Highly recommend him and his company Accurate Auto Glass! read more