Quick, friendly service. Asked all the necessary questions and very professional. Will be coming…read moreback.

I went in there at 10 and I was done by 10:15, honestly they were so good and I had to get my 2019…read moretaxes done I must have forgot and they gave me a folder with all of it done and a buisnesss card to call if anything happens. Yeah I've never been to these places before but I'm this case I did and I'm glad it was them forreal

I told Mr. Terry that I was in a sticky situation because I was under contract to buy a new house…read moreand needed clear up some tax issues as soon as possible. He was able to take cake of me and I was able close on my house last week. I left very satisfied and can't thank him enough.

I'm increasing my rating from one star to five. I must edit and update my review of Terry Williams…read moreAccountants Firm. Terry is great! He takes his time in making sure that you are fully aware of the process when filing with him. He took the time to reach out to me today in regards to my negative review. We spent a great amount of time talking through the details and that's respected of him. I applaud his concern for reaching out to me. There wasn't much that he could do in regards to my taxes that were filed late but he did explain their process. I do believe him to be a fair, honest and just business owner. For that reason I would say see Terry and his team. Be sure to keep an open line of communication with them and you will be pleased. Five stars for the firm for Terry's concerns.

Our experience at Next Level in Durham with KeSha was totally different from our experiences with…read moreother agencies for the past several years. It was quick and painless, and we appreciate KeSha's help with what is usually a stressful process. Highly recommend!

My husband and I were lucky enough to get an appointment with Kesha at Next Level Tax Service…read moretoday. She was very pleasant and accommodating. She got our taxes done quickly and we got a great refund. We will definitely be coming back next tax season. We will be highly recommending her.

I had some questions about my tax liabilities after some of my investments had changed. I contacted…read morePaul is Yelp! and made an appointment. We chatted for a bit about my situation, and he was able to give me good, actionable ideas on how to best manage my tax exposure.

VERY EXPENSIVE. I spent over $3k annually for tax prep and filing. I would not say my taxes were…read moreoverly complicated, and I even had a bookeeper who organized all my business documents for Paul's team. Truly as organized as one could be! Not sure if they charge based on income, and could not get an itemized receipts of charges. Would not recommend.

They are the worst. Signed me up, power of attorney...took my money out of the bank to pay 4Q and…read moredid not pay it. I get a letter. Now they say it's 6-8 weeks to get back to me? I am appalled they are still in business DO NOT SIGN UP. I wish I saw all the reviews before I did.

I hired Avalara (Reference Project ID# PR-075204) for tax compliance and backfilling services, and…read morethe experience has been completely unacceptable. Despite paying over $3,500 upfront, they failed to render the agreed-upon services. They were unable to import my transaction data properly and eventually told me I would need to manually input thousands of line items myself, which defeats the purpose of paying for automation. In the 45 days I waited for them to figure it out, they filed only one tax return (Washington), which was done incorrectly, causing my business to accrue tax penalties. I eventually had to hire a different company, who was able to complete the exact same work in 12 hours that Avalara couldn't finish in 45 days. I formally requested a refund on December 9, 2025. It has been weeks, and their support team has completely stopped responding to my emails. They have taken my money, wasted my time, caused me legal tax penalties, and are now ghosting me regarding my refund. I strongly advise other business owners to look elsewhere.

This is our 3rd year with Alan E. at Ken Howard's office and we couldn't be more pleased. We are a…read moregrowing business here in Durham and a knowledgeable accountant has been crucial in our success. Always willing to answer questions throughout the year and figure out a game plan to keep us ahead of 'tax time' to make it a bit less painful. Highly recommended.

From the owner: Kenneth A Howard P A, Certified Public Accountant is an accounting firm located in Durham, North…read moreCarolina. We provide quality accounting and tax services to meet your personal and business needs. We have more than 35 years of public accounting experience. Our services include income tax planning, tax return preparation, payroll processing and others.